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“Great hotel” 5 of 5 bubbles
Review of Banthai Beach Resort & Spa

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Banthai Beach Resort & Spa
Ranked #28 of 319 Hotels in Patong
Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed September 18, 2012

Its worth every cents you paid to stay in this hotel. We stayed here for 4 nights and everyday we will never miss greetings and smiles from the staffs of this hotel. We stayed in a Superior room in a corner of 4th floor facing pool. Although the Hotel is situated in the busy area of Patong, you can still have quietness in the hotel room, fantastic! The room is clean and there is turn down service every night. I must give a thumb up to all staffs. Right from the moment we arrived at the hotel, we were greet by the guard, the bell service manager, the front desk officer and the guest relationship manager, the bar tender and even the house keeper. You can see smiling faces everywhere which keeps you warmth and welcome. I'll choose to stay this hotel again my next trip to Phuket.

Room Tip: A deluxe pool access will be a good choice
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GerChw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (487)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Melbourne, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 10, 2012

I read so many great reviews prior to staying here and I have to say it was more than I expected!

We stayed 6 nights in a superior room on the 4th level overlooking the pool; all the rooms overlook the pool which is great. You have to meet Tim at the pool bar, he is very funny and will serve you the best cocktails.

The room was very clean (housekeepers clean daily), the tv didn't work however we didn't need to use it. Make sure that when using the beach towels that you bring them back to your room, we left ours down by the pool one day and on check out they tried to charge us as they weren't in our room.

Overall we had a great time staying at Banthai and we will definately be back soon!

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melb
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 10, 2012

Most expensive place we stayed on our trip, still worth the money, great location small walk up to bangalore, wonderful and very helpful staff, rooms very clean great services in them, aircon the only one that worked well the entire trip, overall one of the best hotels i have ever stayed at

Room Tip: Rooms on the ground near the pool but on the edge of the water so you dont have people walking past...
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  • Stayed July 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank D0ugMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 9, 2012

We stayed at the Banthai on two separate occasions as part of our Honeymoon in Thailand. The first time we stayed for 5 nights and returned for 3 nights.

We love the Banthai! We stayed in one of the deluxe pool rooms this time around and were very impressed. We loved the honeymoon decoration on the bed and received lovely flowers and a fruit basket. Both beds were very comfortable. We also saw some of the newly renovated deluxe rooms and thought they had done a great job (much better than the old rooms). The bathroom in the pool rooms is fantastic, we loved the deep bath and the 'disco' shower (there is a light on the shower head that changes colour throughout the shower).

In the pool rooms, you are able to order breakfast to your room free of charge, which we took advantage of a few times. It was great to sit on the balcony and eat breakfast in the comfort of your own space. Breakfast in the restaurant was still good, it's just nice to have the option of being in your own room. The pool rooms also include mini bar which is restocked daily. This was utilised by us daily, but we had a few issues. On our second stay, our account listed that we had needed to pay for our mini bar. This was quickly resolved, but should never have happened! In our first room, we were unable to get any wifi signal, but we stayed on the other side of reception on our second stay and always had great signal.

As usual, the pool bar staff were very friendly and were always available to help out in any way. We were never short of a drink or a snack. We really appreciated the popcorn, prawn crackers and fresh fruit. In comparison to other resorts that friends and family stayed in around the Patong area, the Banthai came out on top compared to all of them - for food, drinks, cost, service, rooms etc.

We had many friends and family also staying with us at the Banthai and we feel the staff and the atmosphere of the hotel really added to our experience. We can't wait to go back for our anniversary!

Room Tip: Even though they are a bit more expensive, go for the pool rooms! If you are bothered about your pri...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cmc1528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 5, 2012

we stayed here again for the 4th time in June 2012, arrived a bit early not expecting to have our room ready but it was. A nice surprise on arrival.
We again stayed in a deluxe room, and if you do stay here they are a must.
The gym is quite good with some new equipment and as usual the food staff and amenities are great. Very central to almost everything and within walking distance to Bangla rd (5min) and jungceylon shopping centre

We have already booked for another stay in November 2012

Room Tip: grab adeluxe room, 5 steps to the pool!!
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank GMLSYDNEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Mountains
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

I stayed at the Ban Thai with a friend for 9 nights and we had a great time. We had a superior room, and I believe it was one of the renovated ones with the wooden floor. The room isn't huge, but we didn't exactly spend our holiday sitting in the hotel room. The hotel is right in the middle of everything and there was always something to keep us busy.

The pools are great, the bar staff are fantastic!

We didn't get the free wifi though, even through it was advertised on expedia.com when we booked the hotel. The reception staff told me that it had to be paid for, 150 baht per hour I think, and that they definately did not have free wifi. Not a huge issue as there is free wifi just about everywhere else, but I was annoyed that it was advertised in the first place.

Overall we had a great stay at Ban Thai and I would happily go back and reccomend it to others.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank killer_seahorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 2, 2012 via mobile

I recently stayed at the banthai for my third time and loved it again. Deluxe pool room is a must. Great people,service and a great location. The hotel is beautiful and relaxing with the nightlife and shopping at the door. Well secured hotel with security presence everywhere. THIS HOTEL MUST BE ON YOUR "TO DO LIST".

Stayed August 2012, traveled with friends
Helpful?
3 Thank Bigfred87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banthai Beach Resort & Spa

Property: Banthai Beach Resort & Spa
Address: 94 Thaveewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Patong
#11 Romantic Hotel in Patong
#18 Spa Hotel in Patong
#19 Family Hotel in Patong
#20 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Banthai Beach Resort & Spa 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Banthai Beach Hotel Patong
Banthai Beach Resort And Spa
Banthai Beach Resort & Spa Patong, Phuket

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