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“High class”
5 of 5 bubbles Review of So Thai Spa Phuket

So Thai Spa Phuket
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4-Hour Luxury Spa Package in Phuket
Ranked #1 of 74 Spas & Wellness in Patong
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: So Thai Spa Phuket is part of an international spa group, which also has spas in Bangkok and London. The Phuket branch of So Thai Spa, in Patong, is the place to go for clean and professional spa and massage services at reasonable prices.
Hong Kong, China
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“High class”
5 of 5 bubbles Reviewed November 14, 2013

High class spa right outside our hotel with smart looking reception area. We walked in without appointment so had to wait about 20-25 minutes but was well worth the wait!... both had 2 hours aromatherapy 4-hands... therapists were talented and attentive... 2 hours of bliss!

Visited October 2013
1 Thank Lilly Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Hong Kong, China
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Couple's spa room package deal”
5 of 5 bubbles Reviewed October 27, 2013

Happy with the prices online especially the promotion we selected for 5000 thb (around 1300 hkd)
for 2 of us together in a couple's room for 4 HOURS!.. package included lots of spa treatments including massage, scrub and facial. The room was nice and modern but not super big and staff were really polite and great at massage!

Visited October 2013
3 Thank Grace W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Friendly and professional”
5 of 5 bubbles Reviewed October 22, 2013

Professional and high class spa with polite (AND FRIENDLY) staff. Not often to find a spa (or any business) that combines professionalism with genuine friendly but got it here. The massage (aromatherapy massage + herbal ball treatment) was first class and staff were really nice and helped us get a taxi afterwards. Thumbs up.

Visited October 2013
1 Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
“Very relaxing experience”
5 of 5 bubbles Reviewed October 22, 2013

Decided to spend a morning AND early afternoon here with a 4 hour "COUPLES LUXURY" package and thoroughly enjoyed every single second! Reservation via email was easy and staff welcomed us with a smile and showed us to the room. Massage and other spa treatments were all excellent, especially "GOLD SCRUB" that made our skin feel great!

Visited September 2013
1 Thank Henry_RP81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Don't be deceived by ratings”
1 of 5 bubbles Reviewed October 7, 2013

I am writing this review to prevent other travellers from making the same mistakes i made.
After having read reviews here, we booked a massage session here. We chose the 2 hour heat compression package. We paid THAI$1499 per person.

We were greeted by 2 middle aged women. it started off ok but as time went on,
I felt my therapist weren't hitting the accu puncture points. They were just going through
the motion. Just pressing. There wasn't any heart to massage. My partner had same review and thoughts also.

That concluded there weren't up to standard they were promising and the reviews here
contradicted what we experienced. I was surprised why this spa had a high rating, until
i realised the no of reviews, there were so little people reviewing this place, that it got a high
No1 rating.

So save yourself some money and visit another. This isn't what it claims to be and prices
aren't cheap either. We have had better cheaper massages elsewhere.

Visited October 2013
6 Thank sen624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoThaiSpa, Owner at So Thai Spa Phuket, responded to this review, October 8, 2013
Dear sen624

Thank you for taking the time to join the Tripadvisor forum and for providing your review of So Thai Spa in Phuket.

We operate 5 spas, and have received more than 500 reviews on this site (and similar sites) and have never had a 1 star review before.

The only package we offer for the price you state is the So Thai RELAX package, so we do not know why you were expecting a strong accupressure massage.

If you return, and for the benefit of future customers, if you want a strong massage, please request a strong massage.

It is difficult to understand why you have given the worst review ever received by any spa in our group (and rather upsetting), but we value your opinion and hope to see you again.

Best regards, Olly and Oy (owners, So Thai Spa group)

PS: do our front office staff really look like "2 middle aged women"?... the oldest front office staff is in her thirties, and next oldest in her twenties... maybe they need some of our spa treatments!...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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