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Traveler rating
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All reviews blue mango restaurant merlin beach tri trang beach free shuttle patong beach away from the hustle and bustle shuttle service studio room little tiger restaurant private pool every hour freedom beach family mart swim up bar relaxing holiday peace and quiet stayed here for a week
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Reviewed October 24, 2019

Staying at this resort is outstanding, we did come and have a presentation to join as a member with Robert, it was a great offer but we had to say no as we just purchased a holiday home 6 months ago. Robert is very professional and straight down to the point, I thoroughly recommend that you look at the offer definitely value for money. Ask for Robert and he’ll go out of his way to make you feel very welcome.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank louisehughes1106
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this reviewResponded October 29, 2019

Many thanks for your kind words which we will pass on to Robert and the rest of our team. Sorry we couldn't tempt you this time around but you know where we are !!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2019 via mobile

Perfect hotel for couples and families, also they have a great spa, 180 Welness. I recommend the masseuse Tik! She did a great a massage and manicure)We had nice dinner at Blue Mango, but they don’t have many positions in menu and main dishes are expensive

Date of stay: October 2019
Thank _K1343AV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this reviewResponded October 23, 2019

We are very pleased to hear you had a very welcoming massage at our wonderful 180 Wellness Spa. This feature is proving a bit hit with all our customers making their holidays with us just that extra bit special.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2019 via mobile

We booked a holiday through TripnOz via Facebook for a week at this resort. The conditions included that we sit through a 90 minute sales pitch on a timeshare like package.
We found the sales staff to be totally unprofessional.
The day of the welcome breakfast our personal concierge didn't turn up and we were advised he had a hangover... then at the Thai night which was supposed to be a fundraiser for charity, the raffle seemed rigged and the sales reps were drunk!!!
The amenities were average in standard but also inconsistent with other guests experiencing less perks than us. The Jacuzzi went from being out of order due to daily maintenance to broken needing parts.
Despite the above, the staff in The Kitchen were absolutely beautiful catering to all our refreshment needs. The housekeeping staff were also friendly, a few key members at reception were great (Pim), others could do with more training.

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank Rita E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this reviewResponded October 25, 2019

Many thanks for your comments, whilst we appreciate that all reviews are of course subjective your observations are in no way founded.

Our evening raffle allows our teams and guests to support our wider fundraising work for the completion of a second phase of redevelopment of the Baan Leam Hin school in Phuket Province. On this occasion we only raised 2,000THB, however always aim to match or exceed the amount raised, this week in particular we provided of over 5,000THB of prizes in return. During our 20 years in operation, we have, and continue to take our Corporate Social Responsibility commitments extremely seriously and for this we have also been recognised with an industry award for our work in CSR.

The claims you levy at one of our team will be fully investigated by our HR team and if proven to be accurate, appropriate action will be taken.

Finally we apologise for the inconvenience caused when wishing to use our jacuzzi, during a short period of maintenance the facility is once again available being enjoyed by our many guests.

We appreciate your kind words regarding our F&B and Housekeeping teams, guest satisfaction is always paramount.

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Reviewed October 17, 2019 via mobile

Just a shot holiday with my friends in Tritrang beach. Very good service from Pim, Pangpond and Yui receptionists and all staff in hotel, they always helpful. The good buffet breakfast at Blue Mango restaurant and nice pizza from restaurant downstairs. Free shuttle bus service to Patong every day. The best hotel, I want recommend you to visit.

Date of stay: October 2019
Trip type: Traveled with friends
Thank NatnichaS38
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this reviewResponded October 23, 2019

Many thanks for your review we shall pass on your kind words to all our staff and we look forward to welcoming you back again very soon.

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Reviewed October 17, 2019

Absolutely beautiful resort with, most importantly, absolutely beautiful staff members.
From restaurant and bar staff down to bell boys and housekeepers everyone is just so polite, helpful and very attentive making you feel relaxed, happy and satisfied.
Special thank you to Noi from The Kitchen Table for her excellent service and help and also to our housekeeper Ja who was a delight and made our stay very special! Honney in the Pool Bar is always a superhero also!

Room tip: This visit we were on level 4 of Building No. 1. and had a beautiful view over Tri Trang Beach.
Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gayle C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this reviewResponded October 17, 2019

We will of course pass on your kind words to all our staff who will be more than pleased to see you again for what we hope will be a regular stay with us for more memorable relaxing and sun-kissed holidays.

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