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“Style Comfort and Tranquility near Patong” 4 of 5 bubbles
Review of Absolute Twin Sands Resort & Spa

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Absolute Twin Sands Resort & Spa
Ranked #56 of 319 Hotels in Patong
Certificate of Excellence
Canberra, Australia
Level Contributor
171 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Style Comfort and Tranquility near Patong”
4 of 5 bubbles Reviewed September 15, 2013

First a disclaimer, my wife and I are 4 week Fractional Owners of a 1 bed apartment at this new boutique development, which we visited for the first time in June 2013, following the opening of Twin Sands stage 1 earlier in 2013. We 'bought' on the basis of having an annual winter break from our home in Canberra, in a location half way to Europe. Buying off the plan in a foreign country is perhaps a bit of a risk, but Twin Sands has more than exceeded our expectations. The design and construction quality is of international standard and the interior décor is simple, practical, spacious and very comfortable.
The resort provides personalised airport transfers, so you start your holiday after a 45 minutes drive in a relaxed style at the resort reception where very friendly staff go out of their way, in their typical Thai way, to make you feel at home.
Located on the peninsula just south of busy Patong Beach, Twin sands is a quiet place, with its two stage 1 six storey blocks, each with 6 apartments per floor, all set quite high above the ground, each apartment having views to the sea. There is a nice two level swimming pool, a gym and Thai massage facility. The Blue Mango restaurant is run by Europeans and sets a quite high standard in quality of food and service, but is not overpriced, its a very pleasant place for breakfast, a snack or that more special evening meal.
Adjoining the rear and uphill from Twin Sands is a large building site, and across the road (currently cutting off access to the beach facing Patong) is an even larger new resort site. Both these sites suggest that the peninsula has been discovered and that it will have more to offer in a couple of years time. At the moment there are no shops, within walking distance of the resort. Twin Sands provides a free shuttle bus service several times a day, 7 days a week to and from Patong, which is about a 7 minute drive. Construction of stage 2 of twin Sands, which will more than double toe overall size of the resort, had not commenced when we were there, but the layout of the resort is such that I suspect there will be minimal noise or disruption to stage 1.
We were very impressed with Twin Sands, and with our spacious self contained and fully equipped 1 bedroom apartment. During our stay this year we found the Thai staff to be very attentive, responding to any issue quickly and cheerfully, all just adding to the joy of being there. We plan to visit every year for the foreseeable future and look forward to enjoying a thoroughly relaxing and comfortable few weeks.

Room Tip: No rooms would be noisy, the road has little traffic so that's not ever an issue. The higher fl...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 65Graham65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, September 17, 2013
Thanks for your very detailed review and the time you took to post it. Sound like we will be seeing a lot of you over the next few years so hopefully we can exceed your expectations year on year at this resort for which we have very high hopes.
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311 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
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English first
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

As Absolute members we stayed 7 nights with family as our guests in the resorts studio units. The studios were lovely, well appointed and spacious.
The staff at the resort were great, kind, gentle and very helpful. The Blue Mango Resturant was lovely and we were well looked after. There were just a few language issues but nothing that couldn't be over come with a little time and understanding.
The view was great from the 3rd floor in A block. We tried the resturant for breakfast one morning at the Merlin, but the Blue Mango beats it hands down. Pool was great but beaches not that great.
Only a couple of suggestions, perhaps have a couple of luggage racks in the rooms to put you bags and some fresh milk instead do the coffee whitener.
Our stay was great, thanks to the Team of staff.

Stayed September 2013, traveled as a couple
Helpful?
Thank annie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, September 11, 2013
Very glad you enjoyed your stay at our latest resort. I will pass on your suggestions and thank you again for your positive comments which I shall pass on to all concerned. We look forward to welcoming you back when you next chose to stay with us in Phuket.
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Pemberton, Australia
1 review
5 of 5 bubbles Reviewed September 9, 2013

Did not stay at this resort but wish we had. We ate at the Blue Mango several times and it has by far the best food we have ever eaten in Thailand (and we have been there 12 times now) The staff are professional and friendly and we highly recommend you try this restaurant


Lyn & Neville WA

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank ffloyd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, September 11, 2013
On behalf of our wonderful colleagues at the Blue Mango restaurant I thank you for your comments and hope next time you visit us you have the opportunity to stay with us also.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshawa, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 6, 2013

A little away from all the hustle and commotion of Patong Beach and not really close to the beach but the service and the rooms were some of the best I've ever been in. The onsite Spa was such a great experience that my wife and I went twice. The on site gym had every thing I needed and had me going back every morning, I usually wake up early and the door was always kept open and I just had to turn the lights on. The cab drivers were friendly and very helpful trying to meet our needs. The restaurant staff were very friendly and the food was as good as I could get any where in town, well worth the money. Ask for Obee Bee who just did everything she could to make sure we had a pleasant experience and was such an engaging young woman always had us smiling.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PamandDave01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, September 9, 2013
Thanks for your fantastic review - and not leaving anyone out !! So glad you enjoyed all the aspects of your stay and we do look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 15, 2013

Our time at Twin Sands was made truly exceptional by the effortless way the staff made us feel welcomed.
Khun Jen and Khun Obee deserve a special mention for sharing their local knowledge and smiles.
The residence is of great design and two different beaches within 200 meters is a rewarding luxury.
Thanks Absolute!

Room Tip: We had a studio, which was about 500-600 sqft I would guess. A very generous size.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank midnightmingus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, August 16, 2013
Thank you so much for your comments I will be sure to pass them on to our team who work so hard to provide the service we expect to help all our customers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beechworth
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 7, 2013

This brand new resort is phase one of future developments. Our room was fabulous. It was very spacious and clean, the internet was a little patchy but worked fine when you found the right spot. The staff were very good and attentive. The pool area is lovely and the gym is first class. We enjoyed the location even though it is a little way from Patong Beach, but it meant it was peaceful at night time. The only downside is the limited access to beaches as one side of Merlin Beach is closed due to a new development. You can go to the Merlin Beach Hotel beach, but it is a rough track to get there. Overall though, it is a great hotel and will get better when phase two happens.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SueHBeechworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, August 9, 2013
Thank you very much for your kind review. There are as you no island wide difficulties with internet and wi-fi access but are constantly on the lookout for any improvements that can be made. Our location was chosen very much aimed at a peaceful outlook and I am sure that the access to the beaches will definitely improve over time as will our resort as we continue to expand and improve our offering. So we would be looking forward to you staying with us once again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

First time at this resort since seeing it being constructed. Stayed in massive 2 bedroom unit at first, lovely but internet connection was very weak and bathrooms had an issue with drain smell, so we moved to a higher floor 1 bed unit. Also very comfortable unit with great views and slightly better WiFi. Staff very helpful and keen to ensure we were happy.
Very limited choice of TV channels at moment, hopefully this will improve in the future.
Excellent Blue Mango Restaurant worth a visit even if you are not staying in the resort.
Looking forward to a stay again.

Room Tip: All have good views but higher floors better, check if routers on your floor can make a difference t...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review, August 5, 2013
Thanks for your comments and despite having to move rooms I'm glad you enjoyed your stay. In our experience the internet issues you experienced are very common all across Phuket and whilst we are constantly trying to obtain the best connection there are infrastructure issues which hamper this. As regards the TV Channels we are currently looking at this situation across all our resorts with a view to substantially upgrading our offering so I hope by the time you chose to stay with us once again this will be up and running and to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Absolute Twin Sands Resort & Spa

Property: Absolute Twin Sands Resort & Spa
Address: 97 Mueang Ngoen Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#29 Romantic Hotel in Patong
#34 Family Hotel in Patong
#37 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Absolute Twin Sands Resort & Spa 4*
Number of rooms: 45
Official Description (provided by the hotel):
Absolute Twin Sands Resort & Spa is a stunning resort with panoramic ocean views, contemporary apartments and five-star service, all in a spectacular peninsula setting on the tropical island of Phuket. ... more   less 
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Also Known As:
Absolute Twin Sands Resort & Spa Patong, Phuket

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