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Holiday Inn Express Phuket Patong Beach Central
Ranked #16 of 322 Hotels in Patong
Certificate of Excellence
Prague, Czech Republic
Level Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“very nice!”
Reviewed April 23, 2014

A modern hotel in good location - only 2 minutes to Patong beach /not one of the best beaches in Thailand/, close to nightlife and shopping opportunities.
The hotel is clean, new and spacious. The pool is kind of small but why stay at pool when the sea is a few steps away....
Breakfast is basic but everybody can find something he likes.
WIFI is free also in rooms - reliable and fast.
In general: a great hotel, surely worth the money you pay - unlike many other hotels in Patong.
The walls could be thicker, one is not always in terested in the neighbour´s sexual adventures...:-)

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boris2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 29, 2014
Hi “Boris2001”

Appreciate you taking time to write a review for our Holiday Inn Express Phuket Patong Beach Central. Our location is in walking distance to everything but the hotel is an green oasis in the center with the pool and garden to rest and relax.

Patong Beaches is a great long stretched beach and has lots of chairs available with vendors for food and all the small items typically sold at the beach. For more quieter beaches we recommend Kamala Beach or Layan Beach with small eateries but not as many chairs on the beach. Secluded would be Banana Beach and my personal favorite is Koh Rang Yai, a previous pearl culture farm with a great restaurant for lunch and trees for shade.

Please do not hesitate to contact me if I can be of any assistance for a future visit.

Stay Smart with us!

Sincere regards
Dominic
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (295)
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English first
London, United Kingdom
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 20, 2014

I am glad to choosed this hotel ! Conveniently located very close to the beach and bars. The rooms are very nice , it has everything I needed . The Wifi is exceptionally fast compared to other hotels in Thailand. Two negatives I can mention for improvement is the cleanliness was not that good , there were several stains in the fabrics throughout in the room . And the noise from nearby bars up until 2am in the morning is quite disturbing. I know this is Patong but simply do not understand how Thai authorities can allow this .There was not many options for breakfast but it was tasty. Overall , great hotel and staff and good value.

Room Tip: As far from the noise as possible !
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdventuresOfZolee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “zoleee50”

We have been glad to have you with us and appreciate you taking the time to write the review for our hotel.

I apologies about the cleanliness with the stains and the noise from the Loma Park night market. We have spoken and sent a formal letter to the Patong Municipality Office. Whilst it is an short term attraction and brings extra local food stalls and entertainment to the town we are glad it is finished this Sunday 27th April.

Thank you for the note of my great hotel team and the value for money proposition we offer.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 14, 2014

Hotel is as advertised. Location is great and the rooms are as displayed. New and fresh and the daily servicing leaves the room fresh and as new. Pool area is smallish but adequate, and the beach is only a couple of minute walk away. Breakfast is okay considering the volume of guests and is pretty basic, but plenty of it and the coffee is drinkable! Ice machine in the lobby is an advantage and always available. Towels are always available at reception and umbrellas are also there in the unfortunate case that you need one.

Room Tip: Try get a pool view on a high floor in the same block as the reception (block 2)
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chairman1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “Chairman63”

Greetings from Holiday Inn Express Phuket Patong Beach Central team and thank you for your great review. I enjoyed receiving your review with your comment "the hotel is as advertised". We offer select service hotel and value for money in a great location. We offer everything you need and nothing you don't. We have been nearly one and a half year in operation and continuously work on our service delivery and upkeep of the hotel to enable great memories for our guests.

Please let me know if you are making your way back to Patong and do not hesitate to contact me directly if I can be of any assistance

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 12, 2014 via mobile

Infacat the hotel is awesome , about 2 minutes to the beach and 10 minutes to the Jungcylon mall , hotel staff are friendly and helpful, I recommend this hotel for many reasons , the value , location and staff.

Stayed November 2013, traveled with friends
Helpful?
1 Thank Raed Hassan Sal... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “Raed Hassan Sal… H”

Thank you for your review and recognizing us for great value, great location and great service. Walking distance to everything. We love the buzz the town has and you are able to find for all taste something. Cultural experience, nature beauty, adventurous activity from Flying from tree to tree or zorbing down the hill besides all the water activity which is offered. Excursion to the nearby islands such as James Bond island or Phi Phi Island for a full day excursion.

Please feel free to keep me as a point of contact when you are planning your next visit to our hotel as I would be more than happy to help you with your arrangements.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Labuan Island, Malaysia
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 12, 2014 via mobile

The hotel looks amazing. The staff are polite and always greet with a smile. The room is clean and modern. Each room has its own balcony. The bed is comfortable.

However I'm deeply disappointed with the breakfast. The choices are so limited and the menu is almost the same everyday.

Overall, it's value for money and at a pretty strategic location putting aside the letdown of the breakfast.

Stayed April 2014, traveled with friends
Helpful?
Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “Nicolas S”

Thank you very much for your stay with us and taking the time to write us a review and leaving great feedback for my team’s service delivery.

With our select service concept we offer great value for money and including free WiFi and the Express Start Breakfast Bar in our rates.

Our Express Start Breakfast Bar offers four hot dishes such as the daily changing rice soup, fried rice - , an egg dish - and a sausage dish. On the cold selection we have the three cereals’, 3 cut fruits, 2 whole fruits, salad bar, 2 natural and fruit yoghurts, bakery selection with danish’s, muffins, bread rolls and croissants and white & whole meal toast. 3 juices and coffee, tea, chocolate and mocca as hot drinks.

A lot of our guests like the “Grab & Go” concept when they go on tours to take the breakfast conveniently with them when they board the tour buses.

Please do not hesitate to contact me if I can be of any assistance for a future visit.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dun
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 11, 2014

I like the easy going atmosphere at the hotel,non pretentious staff very warm and helpful, very fast check in- and that too around 10.30 am.
We needed two rooms and they took extra care without my asking to give us connecting rooms.

The place is spanking new and they have maintained it.The rooms are spacious and very comfortable,beds are excellent and clean ,the bathroom is good and practical.one does not get the usual toiletry as in other hotels ( shampoo,lotion etc) hey this is the express chain..a dispenser for soap is there.
The rooms have a balcony which can easily accommodate two people for a sit out.
The breakfast is slightly weak point,very less choice - one dish of egg and one dish of say rice or something, though you have a small selection of salads,breads and cereals .
But then this the express, full service would be at the regular Holiday Inn.
Pool is good small but practical.
Overall a good place with a nice location at the end of Patong, you step out and you have the beach barely 100 mts away and a sprinkling of cafe's and stores all around you .
Wi-fi is free and good all over the hotel a big plus.
Would Love to come back.

Room Tip: Block/building 4
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sameer452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “sameer452”

Appreciate your great feedback and understanding of our Holiday Inn Express brand concept.

We offer great value for money in a perfect location of Patong. We offer everything you need and nothing you don’t. I do understand the feedback that we do not offer a full buffet breakfast experience but at the same time we do not charge the same rates as an international branded resort hotel in same location. We offer the two hot Asian dishes, two western dishes with daily changing egg and sausage. For our vegetarian guests we have the salad bar besides the cut and the whole fruit to get a great start of the day. Cereals, yoghurts and bread selection is as well all on offer.

We look forward to have you with us again in the near future.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2014

Stayed for a week here. Room was really nice, love the layout and design. What I love the most is the air cond doesn't shut off when you pull the room card out! Can't live without air cond in Patong beach! Great that they don't shut that off. Hot breakfast can get boring after a couple days. Liquids(juices/milk) top up on the breakfast line can be slow. Internet is really slow, so don't put too much hope on it. Half of the time their internet routers are loaded and gadgets would refuse to connect unless you run your internet 3am-7am. They do have a lot of guests flowing through, and sometimes it does show on the staffs' face they're under a lot of pressure. Hope they get more front line staffs to handle the peak periods. Other than that, they're pretty good.

Room Tip: Avoid the pool side or road facing ones would be good. Can be noisy.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mous3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, April 23, 2014
Hi “mous3”

Appreciate your feedback of your happy stay with us. We have experienced some internet issues with our internet supplier that the connections used have not been released. This has been fixed in the meantime and I apologize about the inconvenience caused. We are continuously looking on how we can increase our WiFi service in the hotel as internet is a base necessity.

Love the room tips. Everyone has a different perception on those, some highly recommend the pool view and others are avoiding the pool side to enjoy the quiet oasis of the gardens or the action on the street.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Property: Holiday Inn Express Phuket Patong Beach Central
Address: 8 Hatpatong Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#25 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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