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“Great hotel in a great location!”

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Holiday Inn Express Phuket Patong Beach Central
Ranked #18 of 328 Hotels in Patong
Certificate of Excellence
St. Mary's, Canada
Level 5 Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great hotel in a great location!”
Reviewed February 10, 2014

We loved our stay here. It is situated very close to the beach and close to all major restaurants, shopping, etc. . The staff were very friendly and helpful. The rooms were clean and comfortable with very fast wifi!. The pool and pool area were great. Breakfast was good but a greater variety of food( bacon or ham or pancakes) would be a nice change from the eggs and sausages. Overall, I would highly recommend this hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharlesMDillon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 10, 2014
Dear “CharlesMDillon”

Greetings from Holiday Inn Express Phuket Patong Beach Central and thank you for taking the time to review our hotel. Our location just across the road to the beach and multiple restaurants from Thai to international choices is absolute perfect. The entertainment precinct is 10 minute walk away. Close enough to walk but far enough from the noise to have a relaxed sleeping experience.

With our Express Start Breakfast Bar we have all four hot items on a daily rotation and provide every day a different egg style: Omelet, scrambled eggs and fried eggs. Same with fried rice, rice soup and sausages. The Grab& Go option is as well liked from a lot of our guests to ensure to have a great start when they go on an early tour.

It is always a highlight for me to share with the team when they have been recognized for their great efforts they deliver day by day. Thank you very much for you comment.

Let me know when you are coming back to Patong and do not hesitate to contact me directly if I can be of any assistance.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 7, 2014 via mobile

We stayed 1 night at this hotel and find it very good hotel indeed. The hotel is new and modern. Hotel exterior looks nice with a touch of purple colour making it very easy to find and recognise. This hotel has free parking and very usefull for us travelling by car and its safe too with guard 24hours. The reception is fast and lobby is very nice with a touch of open space ambience with colurful interior furniture. The location was great, everything was in the walking distance of patong famous places and attractions. Our superior room was great with extremely comfort bed and choices of 2 types of pillow which is soft and hard. Our room is on the 4th floor facing the road. We found it a bit noisy during late hours because of the location in the heart of patong. But that doesn't make us uncomfortable during sleep. Breakfast the day after was simple with limited choices. They only served fried mee with sausage and the rest are fruits and drinks. I just felt overpaid for the breakfast itself. The pool was great with new infiniti concept. Overal was great and pleasant stay.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank Pakoo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 8, 2014
Dear “Pakoo D”

Thank you for taking time to review our hotel and giving us the title very good.

We appreciate your great comments about the nice design of the hotel and our great location in Patong, just across the road to the beach. We get lot's of great comments about the sleep experience with our soft and firm pillows, enabling your choice of pillow for a relaxing and comfortable rest on your vacation.

Holiday Inn Express offers great value for money with the Express Start Breakfast Bar included to have a great start in the morning. A lot of our guest like the Grab & Go option enabling to take the breakfast away when they go on an early tour. As you highlight it is not a full buffet breakfast. Our Express Start Breakfast Bar caters for everyone. We offer for our Asian guests the congee and the fried rice, for the Western guest’s sausage dish and the egg dish (changing from scrambled eggs, to omelet to fried egg on a daily rotation). For the Middle East and South West Asian guests the salad bar. We have our bakery selection with muffins, danishes & croissants and toast breads. 3 different juices, 3 cereals, 2 yogurts and 3 cut & 2 local whole fruits every day.

We look forward to have you with us again and do not hesitate to contact me if I can be of any further assistance.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed February 3, 2014

This was a great trip, made even better by the Holiday Inn Ex, thier wonderful staff and the great facilities. Certain things have to tick all the boxes when you travel +12 hours from Europe. Location, facilities, staff, cleanliness, food, etc, etc. This hotel ticked all the boxes for me, and the hotel manager even had time for a social chat during what was clearly a very busy period. I travel a lot for work and pleasure and in terms of value for money, this is the best so far, I will be back and will pass on the recommendation to friends and family. Thanks again!!!!

Room Tip: Try to get a balcony over the pool
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 5, 2014
Dear “Daren F”

It was great to catch up with you and glad you enjoyed our hotel as an experienced traveler. It is always great to get feedback such as yours for my team to share especially during this busy peak period.

We love our value for money proposition in a great location. 2 minutes walk to the beach, 5 minutes to all the choices of restaurants, 10 minutes to Bangla road and 15 Minutes to Jungceylon shopping center. All in a very short distance.

Let me know when you are making your way back

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 2, 2014

This is the second time that I had stayed at a Holiday Inn Express, and I must say that for it is certainly value for money. Other than a simpler breakfast selection, the room and service is nothing less than the usual Holiday Inn hotels.
Back to Holiday Inn Express Phuket, just a few minutes walk to the beach. The Patong streets are also minutes away. Nice relaxing jacuzzi pool and a small swimming pool to relax. Was surprised to find the room's air condition operating despite the key card not being inserted. While this cools down the room and is a relief from the heat upon returning from the hot sun, but probably this is not too environmental friendly.
Arranged for the hotel taxi service to the airport and the driver was punctual and waiting for us at the arranged time.
Will stay here again for my next trip...

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunnette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 5, 2014
Dear “sunnette”

It was our pleasure to have you again with us and appreciate your great review.

We are getting recognized for our value for money offering in a great location form Patong. Everything close to the hotel but far enough from the noise of busy Patong nightlife. I understand the environmental concern with the air-con running but it is a measure in place to ensure we do not have condensation in the rooms and humidity issues.

We look forward to have you with us again and do not hesitate to contact me if I can be of any further assistance.

Stay Smart with u!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland uk
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 29, 2014 via mobile

My husband and I stayed in this hotel from 16th jan -30th jan 2014. 14 nights in total.
Room - we stayed in block 4 on the 4th floor, veranda looked onto gardens, room was always cleaned well. Bed was so comfy and we had firm pillows and soft ones. Room was bright and air con was excellent. Didn't hear much noise when veranda doors were closed.
Breakfast - can be a bit maniac. On our first day it was like feeding time at the zoo, was very congested at the toast/ hot food area, after 10 days hotel staff moved food items about and changed position of toaster which seemed to work a lot better. Not a great choice to eat, mostly catered for Thai, Chinese, Russians. We seemed to only ever eat toast with butter tea and coffee. A choice of some cold meats and cheeses would have been ideal.
Location - hotel is a 2 min walk to beach, 5 min walk to bars and resturants.
Beach towels- towels were at reception area every day for you to take to beach.
Wifi - connection was very good, maybe a little slow when I face timed home but all in all it was great, not many hotels give you this free.
Check out - 12 noon on the day you depart. We were not getting picked up from hotel until 17.00 hrs and there wasn't a problem with keeping room with no extra charge.

All in all I would def come back to this hotel, staff were very pleasant and always smiling.

We'll done to each and every member of staff who works in this hotel you certainly made our holiday and you are all a credit to the hotel management team

Stayed January 2014, traveled as a couple
Helpful?
4 Thank aileenScotlandUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 1, 2014
Dear “Aileen”

We are very glad that we could impress you with our Holiday Inn Express and appreciate your great comment about the team. I am very proud of our team with the service delivery and great guest feedback we are continuously receiving.

Holiday Inn Express offers great value for money with the Express Start Breakfast Bar included to have a great start in the morning. A lot of our guest like the Grab & Go option enabling to take the breakfast away when they go on an early tour. As you highlight it is not a full buffet breakfast. Our Express Start Breakfast Bar caters for everyone. We offer for our Asian guests the congee and the fried rice, for the Western guest’s sausage dish and the egg dish (changing from scrambled eggs, to omelet to fried egg on a daily rotation). For the Middle East and South West Asian guest the salad bar. We have our bakery selection with muffins, danishes & croissants and toast breads. 3 different juices, 3 cereals, 2 yogurts and 3 cut & 2 local whole fruits every day.

We look forward to have you with us again and please do not hesitate to contact us directly if we can be of any assistance.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 28, 2014

We stayed in many different hotels whilst in Phuket and this one defiantly set the mark.
We had a lovely view of the mountains, and couldn't hear any of the hustle and bustle outside.
It is a little bit of a walk to the main streets of Patong, but only a 2 minute walk to the beach itself.
Staff we're helpful every time we needed, and they have a fantastic tour adviser in the lobby of the hotel which helped us get around even after we had left.
Pool is amazing and have the most comfortable bean bag lounges to tan on.
General cleanliness of the hotel was fantastic and maid service gave us knew water whenever we asked.
Would defiantly stay here again if ever returning to Patong!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mkktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 1, 2014
Dear “Mkktravel”

You have just described the hotel in the best way for what we are: great location, close to everything but far enough from the noise of the nightlife of Patong, 2 minutes’ walk to the beach, 5 minutes to all the different restaurants, 10 minutes to Bangla Road and 15 minutes to JungCeylon shopping center.

The beanbag beds at the pool are super comfy for a nice rest and relax in between all the adventures you can explore in Patong. Let us know when you are making your way back to Patong.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 27, 2014

Fantastic view facing beach side and busy bangla road
Cleanliness excellenet
Service quality was amazing.
Quiet even though near to busy Bangla road at night.
Smoke-free rooms, nice swimming pool and spa.

Room Tip: though all the rooms are good but still choose a room facing Patong beach for scenic beauty lovers.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jainparag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, February 1, 2014
Dear “jainparag1”

Glad you enjoyed our value for money proposition and just over the road to the beach. Thank you for review and we are looking forward to have you with us again in the near future.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Property: Holiday Inn Express Phuket Patong Beach Central
Address: 8 Hatpatong Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#25 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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