I'm giving the Holiday Inn Express in Phuket 5 stars not because it's a 5 star hotel but whether because the substational value this hotel offers for minimum cost. I stayed here for two weeks at a rate of 59.00 USD a night booked through Expedia. For 59.00 USD a night, booking this hotel made perfect sense. Free high speed internet and free breakfast in the morning really made this a bargain. The breakfast was actually very good and consisted of eggs, sausages, fish, rice, fresh fruit, cereals, breads, yougarts, juices, milk and of course coffee. Some days it was scrambled eggs, others were mini omelets and fried eggs. They mix up their breakfast selection every day just to keep things different.
The room itself was larger than expected also -- it contained a nice balcony, super large shower and a small desk, chair and lounge seat. The hotel is literally a 2 minute walk from the beach and about a 10 minute walk from the action on Bangla Rd. The hotel also did not seem to mind when bringing a guest back to the room -- as some hotels will try and charge an additional fee for this. Also, the pool is amazing. There are more than enough lounge chairs and even lounge beds by the pool where you can lay out and tan without being shoulder to shoulder with a stranger.
No review would be complete or factual without hotel flaws, and while there were only a few I feel compelled to list them. The hotels business center is actually just two computers set up in the lobby. No printer, no scanner, no fax. There was one day where I desperately needed a computer and scanner for work. Luckily, there is another Holiday Inn Resort about a 25 minute walk down Beach road -- I showed them my Holiday Inn Express room key and explained my situation and they welcomed me right into their hotel to use their Business Center which contained scanning machines. Also, the room service on certain days was less than desired. I'm from the U.S. and tipping is part of our culture. When I leave a tip for room service I expect that room service will pay attention to every detail -- unfortunately there were days that I tipped and my tissue box remained empty and my drinking glasses were not replaced with clean glasses. Also, I left a small cleaning sponge out on the balcony and when I returned later in the day it was gone. But this was not an everyday occurrence, in fact the last half of my stay the house cleaner was very good. I stayed in room 3301 (If I remember correctly) and I know that there were different house keepers on different days -- I found that when the Thai male cleaned my room as opposed to the females my room was cleaned better. By the way, the rest of the hotel staff were all great and very professional.
All in all though this was still a Five Star review -- I will defentley be staying here again on my next trip to Phuket.
- Official Description (provided by the hotel):
- Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more less
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- Also Known As:
- Holiday Inn Express Phuket Patong Beach Central