Our stay was during January 2014. I have mixed feelings about the hotel. Firstly, staff were lovely and always greeting you when passing by. The hotel is stunning but strangely designed obviously to accommodate the hill it has been built on. It takes a couple of days to understand the layout. You have to be a little fit to tackle the many stairs, though a golf cart will take you to your room if necessary and there are a couple of lifts to some areas of the resort.
Everything is very modern, being a new resort, though there are design faults. We were in a family room. The bathroom very large with full size bath, separate shower and bath. A separated toilet would of been better when your travelling with children. From what I could understand, the only thing that made it a family room, was two beds. (Why did the maids only fold down one side of bed with turn down service?). The upper hanging space in cupboard was probably about 190cm high which was very strange considering the height of the average person. The bottom rack was also useless as you could only hang shirts. Too bad for our dresses. The digital electricity switch was hidden behind a hanging lamp which you had to move out of the way to press any buttons. If you are two people in a bed only one person is able to turn on or off bedside lamp. The air conditioning was good as long as you like the smell of sewerage. When we complained,the solution was to light an oil burner with some fragrant oil. This was good for about an hour. So we just had to deal with the smell. We did open verandah door for air though we had problems with closing it as door and fixed glass didn't line up.
The three pools are lovely, though in the 5 days there we never saw the advertised activities that were meant to be held there.
Breakfast was extensive and would please the majority of people. though coffee and tea service very slow. We enjoyed our dinner but for some reason the bottled water cost more than our chosen meals, though there was free bottled water throughout the resort.
Why do they have a cobbled drive way which you must walk up and down to access the free hotel shuttle? Difficult to walk on and that is without heels. It is interesting to fill out the questionnaire on arrival. Don't be fooled into thinking you will receive anything that is offered on it.
So,overall a beautiful place to stay if the negatives I have mentioned don't concern you.
- Official Description (provided by the hotel):
- Avista Hideaway Resort & Spa, PhuketParadise in Phuket with Fresh Perspectives on the Perfect Tropical EscapeAs a discerning traveller, you understand that there are two sides to every story. Our view is, why limit yourself to a single point of view? Avista Hideaway Resort and Spa offers two equally mesmerising panoramas from its perch upon a steep green peak in southern Phuket.Ensconced in your lavish, luxuriously appointed guest room, Jacuzzi Duplex or the very private pool suite, we assure you of complete privacy. One of the vistas brings you back to nature as you gaze over a sea of trees to the calm of Tri Trang Beach; a contemplative outlook, pristine, green, serene. A contrasting view, due north is an expansive Andaman seascape, azure by day, glittering party strip by night, awash with the possibilities of paradise.This is luxury from a new angle. Naturally, you will find the expected amenities and cosseted comforts one expects from the ultra luxe tropical escapes: a private beach club, indulgent spa and dining adventures, 24-hour butler and seamless service. ... more less
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- Also Known As:
- Avista Hideaway Phuket Patong, MGallery By Sofitel