We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Avista Hideaway Phuket Patong, MGallery by Sofitel
Ranked #7 of 321 Hotels in Patong
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Simply amazing”
Reviewed October 27, 2013

The Avista Hideaway is a new hotel, hardly known by many tour operators. There are 2 Avista hotels in Phuket, the one we stayed at is the Hideaway. It is beautiful up there. Situated on a hilltop over looking the the Patong and Karon Bay area. The lush garden and the feeling of seclusion gives you that sense of privacy that many of us look for in a holiday. A 6 minute bus ride by the hotels' FREE shuttle service to Patong beach makes it the ideal location to get the best of both a quiet,relaxing stay and easy reach to Phukets busiet party street.
The staff were all very accomodating and extremely polite. Buffet breakfast has everything you need from full american to asian cuisines. Our room was spectacular. Our balcony over looked one of the hotels 3 swimming pools. The comtemporary design along with a touch of thai style suited us very well. A nice touch is you can choose your pillows and matress softness upon checking in. The shower is to die for. I just wanted to stay under that warm rain shower every morning. WE WILL BE BACK!!!

Room Tip: To reach your room can be a bit of a mission on the first day as the hotel spreads out on the proper...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DominicMein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear DominicMein,

Greetings from Avista Hideaway Resort & Spa.

We are glad you enjoyed your stay with us and agree that we have a fantastic location. When designing the Resort we tried to ensure we maintained a feeling of seclusion and nature and I am sure you agree the result is fantastic.

Thank you again for the positive comments, we have shared your feedback with the entire team and hope to see you back again in the near future.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,894 reviews from our community

Traveler rating
    1,252
    396
    159
    44
    43
See reviews for
306
1,103
53
17
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 26, 2013

I was really impressed with the level of hospitality and costumer service. They truly go above and beyond to make sure you will have a memorable vacation. The rooms are clean and stylish. The breakfast is out of this world with all the varieties you can possibly think of. Good food and good fantastic service. The location can't be any better! Away from all the craziness yet if you feel like joining in, it's only 5 minutes away. Free shuttle almost every hour but you need to book in advance as it gets full quickly. You can always get a Tuk Tuk for a fun ride for only $10 bucks. My sincere thanks to all the staff and management!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PersianG48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear PersianG48

Greetings from Avista Hideaway Resort & Spa.

Many thanks for your positive feedback, we are delighted you enjoyed your stay with us.

Chef Tim and his team are glad you found the food so enjoyable and the entire team thank you for the recognition.

We hope to see you again soon.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide SA
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 25, 2013

We have just returned from 9 nights at the Avista Hideaway. What a beautiful hotel in a beautiful setting. It was great being just out of Patong with the bus services being offered by the hotel daily every couple of hours. If you missed the bus back it was only 200 - 400 THB (negotiated) to get back to the hotel. The service was excellent in all areas from the reception staff, restaurant staff to the cleaning and maintenance staff. The pools were lovely but you cannot swim after 8pm. I understand this is for the enjoyment of all guests however we would have liked to swim a bit later some nights as it was so warm. Noise at night was bothersome for a short period on a couple of nights but this is something that happens in most hotels when you have inconsiderate guests who talk loudly in corridors. The breakfast was absolutely wonderful and certainly kept you full until lunch time. We loved the little bread and butter puddings each morning, they were lovely. Most of our tours we booked in Patong as it was cheaper than using the travel guide at the hotel. If you want a transfer back to the airport I suggest you book one before you leave home, we paid 1500 THB to the tour people to get us back to the airport when the arrival journey only cost us 700 THB. We only paid this because we wanted to be sure we arrived safely at the airport for our early departure. Thank you Avista Hideaway for a wonderful holiday

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear jackie m,

Greetings from Avista Hideaway Resort & Spa,

We are delighted you enjoyed your stay with us and we met your expectations.

We do try to keep the noise to a minimum and this is not normally an issue as the Resort is so spacious many times you dont notice other guests.

We do request guests not to swim after 8 pm purely for safety reasons as the pools are very secluded.

Thank you once again for your feedback and we hope to see you again soon.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013 via mobile

its our first time here in phuket and we dont feel any disappointments. the staffs are very nice to be with.

the breakfast was fantastic. sienna and steven gave us excellent service in breakfast.

overall, our stay in avista hideaway is one of a kind!!! i will recommend this hotel to my friends.

Stayed October 2013, traveled with family
Helpful?
1 Thank Xin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear Xin N

Greetings from Avista Hideaway Resort & Spa.

We are delighted you enjoyed your stay with us and thank you for the positive feedback. We have shared your comments with all the staff and Sienna and Steven thank you for the recognition.

We hope to see you again soon.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

We are regular visitors to Phuket. Always stay in 5 star resorts. Our recent visit to Avista left us disappointed with the service provided by the Club staff, Food and beverage manager and tour booking representative. The trip we booked to Phi Phi Island did not include Phi Phi Island! Our complaints ( first time we have had to complain) were handled by management promptly, however should not have come to that. We pay well for a hassle-free holiday, but did not get that this time. The resort was modern, clean, well appointed. We stayed in a jacuzzi duplex room. House keeping was excellent. The stairs throughout the resort may present a problem for some. Breakfast was great. As mentioned we are regular Club guests but would not recommend this Club.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear Paul G,

Greetings from Avista hideaway Resort & Spa,

Many thanks for your recent feedback we do value all our guests comments and always try to improve where we can.

We will certainly look at how we can improve the service and try to ensure we do not have any issues in the future. All tours are handled by an outside company and we do stipulate that they must provide top quality tours to our guests. We will certainly take the matter up with them and ensure this doe snot happen again.

Many thanks for your feedback.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teesside
Level Contributor
192 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 22, 2013

We stayed in a jacuzzi room. Things like the hair dryer and mirror are in the process of improvment and being rectified, so not a big issue.

Afternoon tea for us was a bit of a non event and improvements could be made with sandwhiches etc. Staff where at times slow and not very attentive, with more guest this would become a real issue. The Rendevouz bar was not that large and again this could cause future problems. Also the floor electricity points did not work so charging the ipad etc, was a big issue, this was not rectified, again not a big issue, its the attention to detail that makes an excellent hotel

Taxi's are not a issue use the hotel bus to go to Patong and pay the 300BHT to get back.

More signage would be useful as navagating the hotel, at first can be confusing as it is a bit of a maze, you do become accostomed to how to get about.

The Spa is way over priced, even for 5 star properties and this was our 4th five star hotel on our trip.

We did not receive our Souvenirs, so cannot comment on this.

Overall, this is a great hotel and you wont be disappointed if you decide to stay here.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simple_blokeTeesside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear Simple_blokeTeeside,

Greetings from Avista Hideaway Resort & Spa,

Thank you for your recent feedback, we do value all comments and ensure any issues are solved as soon as possible.

We are glad you enjoyed your stay and do hope to see you back again soon.

Our staff are normally very efficient and attentive and we will certainly look at improving the service. For Hi-Tea we do try to provide a selection of sandwiches, scones and pastries as well as a range of teas and will look at how we may improve the selection.

We have now added 2 large maps of the property as well as additional signage so navigating the Resort should be a little easier.

We do try to remain competitive in all areas and the Spa is priced at a level comparative to other establishments of the same caliber.

We thank you once again for your feedback and have shared your comments with the entire team.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 21, 2013

This place is hard to find! Its tucked away in the hills at the end of Patong beach, its a great location as it gets you out of the all the noise of Patong, we hired a scooter and used it to travel in and out of patong, it was only a 5 min ride, but a great ride up the side of the mountain, some great views of patong and areas around it. The staff were very friendly and the rooms are new, modern and clean. The view from the room was unreal, looking out across a bay into the ocean.
It was a very relaxing hotel, the individual pools for each side of the hotel meant that they were never packed with people, you could always find a bed and some real estate of your own.
The breakfast choices were endless and it was all delicious.
I would stay here again for sure.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dewith87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, November 7, 2013
Dear dewith87

Greetings from Avista Hideaway Resort & Spa.

We are glad you enjoyed your stay with us and found our location so pleasant. We do promote the fact that we are in a unique hideaway location just on the mountain overlooking Patong. We do feel that we have one of the best spots in the Area.

Chef Tim and his team are glad you enjoyed the breakfast.

Thank you for your feedback which we have shared with the entire team.

We hope to see you back again in the future.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Patong
1.3 mi away
Grand Mercure Phuket Patong
19.0 mi away
Renaissance Phuket Resort & Spa
2.1 mi away
Mandarava Resort and Spa
Show Prices
Show Prices
Show Prices
2.0 mi away
BYD Lofts Boutique Hotel & Serviced Apartments
0.7 mi away
Amari Phuket
Amari Phuket
#2 of 321 in Patong
5,514 reviews
0.4 mi away
Phuket Marriott Resort & Spa, Merlin Beach
Show Prices
Show Prices
Show Prices

Been to Avista Hideaway Phuket Patong, MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Avista Hideaway Phuket Patong, MGallery by Sofitel

Property: Avista Hideaway Phuket Patong, MGallery by Sofitel
Address: 39/9 Muen Ngoen Road | Tri-trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Avista Hideaway Resort & Spa)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Patong
#4 Romantic Hotel in Patong
#5 Spa Hotel in Patong
#6 Luxury Hotel in Patong
#6 Business Hotel in Patong
#6 On the Beach Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:5 star — Avista Hideaway Phuket Patong, MGallery by Sofitel 5*
Number of rooms: 150
Official Description (provided by the hotel):
Avista Hideaway Resort & Spa, PhuketParadise in Phuket with Fresh Perspectives on the Perfect Tropical EscapeAs a discerning traveller, you understand that there are two sides to every story. Our view is, why limit yourself to a single point of view? Avista Hideaway Resort and Spa offers two equally mesmerising panoramas from its perch upon a steep green peak in southern Phuket.Ensconced in your lavish, luxuriously appointed guest room, Jacuzzi Duplex or the very private pool suite, we assure you of complete privacy. One of the vistas brings you back to nature as you gaze over a sea of trees to the calm of Tri Trang Beach; a contemplative outlook, pristine, green, serene. A contrasting view, due north is an expansive Andaman seascape, azure by day, glittering party strip by night, awash with the possibilities of paradise.This is luxury from a new angle. Naturally, you will find the expected amenities and cosseted comforts one expects from the ultra luxe tropical escapes: a private beach club, indulgent spa and dining adventures, 24-hour butler and seamless service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Hotels.com, Booking.com, Ctrip TA, Travelocity, Priceline, Expedia, TripOnline SA, Hotel.de, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Avista Hideaway Phuket Patong, MGallery by Sofitel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Avista Hideaway Phuket Patong, MGallery By Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing