We stayed at the Hideaway Resort during the Songkran water festival and it was amazing. We weren’t sure which hotel to book at first but we managed to get a last minute deal here and it looked good from the pictures online. We wanted to stay somewhere near to all fun for Songkran but not right in the middle as my husband hates getting wet every day.
From the minute we arrived things were great. We were met by the reception staff who gave us welcome drinks and fruit and even ice cream for the kids. We stayed in the Family Vista room which also had direct pool access from our room. This was great as the kids loved being in the pool. The room is very spacious with 2 large beds and all the normal things expected. The bathroom is huge and the beds are the BEST I have ever slept on…. So soft and comfortable.
We ate at the hotel most days although we did go into Patong a couple of times. The breakfast is fantastic with a choice of just about everything you can imagine, western food, Thai, cheese, fruit Yoghurt and we did love the fresh juice area where the staff squeeze the juice for you. Most of the daytimes we ate by the pools which was good. Lovely Pizza for the kids which is made in their big Pizza oven. For the evening my husband and I ate in the restaurant but the kids preferred to have room service and watch the TV.
Service is fantastic, all the staff were really nice and friendly and helped us so much. Ellen was always around to see if we wanted anything and the manager Simon was also cool with the kids. He showed them the PS3 console and games room and was always helpful telling us where to go for trips etc. The person on the front desk AK was also a good help organising things for us and making sure we got the shuttle bus into Patong whenever we needed it. There are taxis available and it usually cost us 300 Baht to get back if we did not use the shuttle.
We really enjoyed our Holiday here and felt so welcome by all the staff. The hotel is a fantastic place which feels very large. There are a lot of stairs as it is built on the mountain but we did not find this a problem. We often used the golf cars to go to the lobby and even without them we managed to work out the best route using the lifts and as little stairs as possible.
The only negative point we would have is that there is not enough space to hang clothes in the wardrobe when with family (5 of us) and also no mirror to use in the room when drying hair or putting on makeup.
Apart from this the entire stay was wonderful and we will definitely be back. The pool access rooms are definitely the best especially the one right at the end as you get to see the fantastic views all around.
- Official Description (provided by the hotel):
- Avista Hideaway Resort & Spa, PhuketParadise in Phuket with Fresh Perspectives on the Perfect Tropical EscapeAs a discerning traveller, you understand that there are two sides to every story. Our view is, why limit yourself to a single point of view? Avista Hideaway Resort and Spa offers two equally mesmerising panoramas from its perch upon a steep green peak in southern Phuket.Ensconced in your lavish, luxuriously appointed guest room, Jacuzzi Duplex or the very private pool suite, we assure you of complete privacy. One of the vistas brings you back to nature as you gaze over a sea of trees to the calm of Tri Trang Beach; a contemplative outlook, pristine, green, serene. A contrasting view, due north is an expansive Andaman seascape, azure by day, glittering party strip by night, awash with the possibilities of paradise.This is luxury from a new angle. Naturally, you will find the expected amenities and cosseted comforts one expects from the ultra luxe tropical escapes: a private beach club, indulgent spa and dining adventures, 24-hour butler and seamless service. ... more less
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- Also Known As:
- Avista Hideaway Phuket Patong, MGallery By Sofitel