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Avista Hideaway Phuket Patong, MGallery by Sofitel
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Reviews (2,178)
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Reviewed March 22, 2013

We stayed at Avista Hideaway for 4 nights and had a great time. The location and views are fantastic and we fell in love with the rooms the moment we walked in. The staff is very friendly and the service is great. I don't think we will stay anywhere else for our holiday when in Phuket.

The hotel has 3 pools and all of them are stunning with great sunset views from them. Had dinner twice in the restaurant and could not fault the food - it was amazing.

I would definitely recommend this place as a great couples getaway. Even though it is close to Patong we never felt it because it is far away from the madness and is a different world altogether.

Well done Avista, we will see you soon.

  • Stayed: December 2012, traveled with family
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Thank ashrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this reviewResponded March 24, 2013

Dear ashrz,

Greetings from Avista Hideaway Resort & Spa. We are delighted we met your expectations and you enjoyed your stay with us.

We too hope you will choose our Resort time and time again, we are certainly pleased to welcome back all our guests and continue to make new friends each month.

Chef Tim is extremely pleased you mentioned his food, he spends a lot of time designing the menus and trying to ensure we constantly have new dishes and special dinners to make sure guests always have something exciting to look forward to. Chef Tim has also started his private Chefs table in the evenings which allows you to sample some of his new dishes before they are put onto the menus.

We are very lucky to have one of the best locations in Patong, we are located only 1.5km from the heart of the entertainment zone but as we are on the mountain side it feels as though you are hidden miles away from anywhere which makes a perfect hideaway holiday.

We have passed on your comments to the staff and we look forward to seeing you again soon

Warm Regards

Avista Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

I stayed there for my honeymoon and could not have picked the most perfect place. We were greeted at check in by professional, polite, and exretmely helpful staff, which was exactly how they all acted for our entire stay. We stayed in the pool villa suite which was a fair distance away from reception and at the bottom of the hill, however they always drove us to the room in a cart, and would always pick us up from our room when we needed them. The hotel looks amazing, the facilities were top class, the food was great, the staff were all so helpfull, and it was all perfect. We could not have asked for anymore for our honeymoon.
The location is great. It is 5 minutes away from Bangla Rd so you are so close to go out and enjoy yourself (only 300 BHT) yet when you are at the hotel you feel like you a million miles away from everything. It was diffiucult at first to find the hotel but once you know where it is then it is easy to direct the taxi drivers. The hotel even offers a free shuttle bus into town roughly every hour which you can take, but as its only a cheap taxi fare into town it didn't matter if we missed it.
They organised a private dinner for us on the rooftop which was amazing. We felt so spoilt being the onyl people there with 3 chefs and a waiter serving our every needs all night. The seafood BBQ they cooked for us was perfect and it was a special dinner experience we will never forget. Thanks Ellen and all the staff at Avista Hideaway for making our stay so great and wonderful

Room Tip: The pool villa suite that we stayed in was amazing. We had our own private pool, and the size of the room was nice and big.
  • Stayed: March 2013, traveled solo
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1  Thank Skaga23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this reviewResponded March 24, 2013

Dear Skaga23,

Greetings from Avista Hideaway Resort & Spa. We are so glad you chose to stay with us on your Honeymoon and that you were satisfied with our services.

Our Resort is a truly unique property with over 12 separate blocks spread out over the side of the mountain, and with this in mind we offer complimentary golf carts on call to ensure guests do not have to walk unless they choose to.

We always enjoy taking care of guests celebrating a special occasion and it gives us a chance to find new and exiting ways to impress, from rose petal baths to private dining for 2 on the rooftop. We are glad you enjoyed your experience and our Chefs certainly thank you for commenting on their BBQ.

As a new Resort it does take time for the Local Community to remember the name and location. We have been working with the local Taxi companies and they are now getting to know our location better. We have also had approval from the local government to place road signs around Phuket which will also help.

Ellen thanks you for the mention and we have passed on all your comments to the staff.

We look forward to seeing you again in the future (Maybe on your Anniversary) :-)

Warm Regards

Avista Management

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Reviewed March 14, 2013

We spent Valentine's Day at this beautiful resort in one of their Private Pool Suites. Although, the resort offers a free shuttle to Patong, we decided to just stay at the resort for our entire 3 days. We spent the maority of time relaxing in our private pool. But, we did find time to enjoy each of the other 3 swimming pools with each offering a different ambience and experience. When the sun was too blistering hot, a game of pool in air conditioning was a treat! In the evenings, don't miss viewing the sunset from The Deck, the resorts' cosy bar. I definitely will return and highly recommend this resort to couples planning a quiet retreat.

Room Tip: Private pool suites are great. But, if budget is a concern then the pool access rooms are a good alternative.
  • Stayed: February 2013, traveled as a couple
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1  Thank Craig0205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this reviewResponded March 18, 2013

Dear Craig0205,

Greetings from Avista Hideaway Resort & Spa.

We are delighted you found our Resort so appealing, we spent a lot of time in the planning stages of the Resort ensuring that each area has a private secluded feel no matter how busy we become. I think you will agree that this has been achieved.

The 3 infinity pools are strategically placed around the Resort to ensure none of them become too busy and allow guests to fell they have each area to themselves.

We had some excellent feedback regarding the Valentine Dinner and we continue to have special events on the rooftop which is truly a unique location overlooking the mountain and bays, the sunsets are fantastic.

We have passed all your comments onto the staff and hope to see you again soon.

Warm Regards

Avista Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

I stayed there in early January 2013 and had an amazing time. The resort is stunning with great rooms, amazing pools, and great staff. It is a bit secluded which is great for relaxation. It is also very close to Patong, so I took a taxi several times to the city for dinner/nightlife. Additionally, I took there shuttle service to paradise beach which was great for a day at the beach. I would highly recommend this place for anyone looking to relax in Phuket (away from the crowds) and be close to Patong at the same time.

  • Stayed: January 2013, traveled with friends
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1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this reviewResponded March 18, 2013

Dear Robert C,

Greetings from Avista Hideaway Resort & Spa. We are delighted that we lived up to your expectations and you found our Resort so wonderful.

We feel that one of the main attractions of our Resort is the fact that we are located only 2 minutes from Patong and yet when at the Resort you feel you are hidden away in a romantic, secluded location. We have some of the best views in the area as we are on the mountain and look out over both bays.

We have passed on your comments to all the staff and look forward to seeing you again in the future

Warm Regards

Avista Management

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Reviewed March 13, 2013

Up the hill from the busy Patong beach 8 to ten minute in taxi or shuttle bus. This place is absolutley amazing 3 large wet edge pools in differant parts of the resort each with wet bar to enjoy. Staff are awesome very helpful and fantastic service. From the time we arrive to departure we could not fault, just awesome thank you Avisa Hideaway Resort & Spa for making our 13 day stay so enjoyable.

  • Stayed: February 2013, traveled as a couple
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Thank Ahrlec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this reviewResponded March 14, 2013

Dear Ahrlec,

Greetings from Avista Hideaway Resort & Spa. We are delighted that you had such a pleasant stay with us and we also enjoyed meeting you.

One of the great things about being in the hospitality trade is that you get to meet fantastic people from all over the world who decide to come and stay at our Resort. We make a lot of new friends over the year and many return time and time again.

We will pass on your comments to all the staff and hope to see you again in the future.

Hope all is well in Australia.

Warm Regards

Avista Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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