After our last stay at the Patong Merlin we were looking forward to returning with anticipation of another great stay. I decided to treat my wife and upgrade to a pool access room. How disappointing !!!!! In my opinion for the money you pay the rooms are badly designed with the lounge facing away from the pool and the TV. We paid the extra so that we could lounge on the pool balcony but the pool lounge is just totally ridiculous for what it is meant for. The lounge is round but is to small to lay down on for one let alone two. It does not have back cushions, sitting on this lounge is uncomfortable and the lounge is for only one person. It is totally impractical for this situation. On arrival I attended reception to find out if two chairs were available to sit on in lieu of the lounge and advised they would get back to me. No response in 24 hours. I went back a second time and made a second request only to be informed that it was not possible to get to folding chairs despite them being available to all balconies without pool access. For the money you pay for these rooms, the totally unsuitable outdoor pool furniture I would not spend my hard earned money on these upgraded rooms again. for the prices the Hotle is charging for a room I expected much more for my money. Maybe its me but a simple request for folding chairs is not a big ask. Very Very dissapointing !!!!!!
- Official Description (provided by the hotel):
- The Patong Merlin Hotel is an international holiday resort in the heart of Phuket's exotic Patong Beach. Nestled amongst acres of swaying coconut palms and flowering gardens, the Merlin weaves its way around three beautiful aquamarine sculptured swimming pools in a labyrinth of curved walkways and meandering paths.There is easy access to the sparkling sandy beach and the quaint street markets.An enchanted ambiance and smiling attentive staff ensure your visit to Phuket's playground in the sun is as memorable as it is magical. ... more less
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- Also Known As:
- Merlin Patong
- Patong Merlin Hotel Phuket