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“Perfection in Paradise”

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Holiday Inn Resort Phuket
Ranked #4 of 334 Hotels in Patong
Certificate of Excellence
Reviewed January 22, 2014 via mobile

Our 3rd visit to the Holiday Inn it never fails to IMPRESS. This hotel is located beach front and O' top market at rear. Only a 15 min walk from noisy Bangla Rd. Rooms in Busakorn wing are lovely,spacious and clean with good showers. Pool is beautiful with a swim up bar. Breakfast is amazing. The terrazzo Pizza bar also good. Sam's steak house is 1st class. Guest cocktail party a chance to meet guests and management. Gym & Spa also good. The staff are attentive.We would highly recommend this hotel to families and couples. From inside you would not know you were in the heart of Patong. You will have your every need met here with a smile. We will return again. Thankyou Morgan & Staff :)))

  • Stayed: January 2014
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2  Thank MargyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 23, 2014

Dear "MargyL"

Thank you for your very kind review and I am delighted that you have have enjoyed yet another wonderful stay with us. Positive feedback is always greatly appreciated, but especially so from our returning guests guests. It is very reassuring for us to know that our high standards are being delivered so consistently throughout the hotel and that you have really enjoyed every aspect of your stay. Please do stay in touch when you are planning your next visit and let me know how we can assist!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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1,586 - 1,592 of 3,923 reviews

Reviewed January 21, 2014

We went there a couple of years ago with my cousin's family who has been here before with his American friend. My little son was 1 year old at that time. And here we are exhausted after long trip at the lobby of Busakorn Wing. First time in Phuket, first time in Patong. At midnight all facilities were closed, so we went to the nearest Burger King which is right around the corner from the Main Wing to get some snacks. Next morning we woke up and saw an amazing view from the balcony. View of bright green trees, smell of the sea close by, pleasing noise of the streets of Patong and feeling of upcoming holidays.

Patong beach seemed pretty crowded, so we went to Laem Singh Beach. We rented a car, which is close by to the resort on the Beach Rd. That Beach is much better than Patong, although it is located far from the Hotel.

The location of the Resort is so good, that everything is close by. Massage is across the street from the entrance to Busakorn wing. Flea night market is around the corner. Jungceylon mall is within a walking distance. Bangla road is also not far from it. All kinds of restaurants are within reach of hand. Tuk tuks are waiting almost on the parking lot where a Security guard keeps everything in order.

Pools are very nice, pool bar offers refreshments, my wife's favorite was watermelon juice. Pools are kept very clean and maintained so well that we didn't want to go to Laem Singh anymore.

Cable TV in the rooms has big variety of channels in different languages, but who comes to Phuket to watch TV anyway.

Housekeepers do a very good job, our room was always clean and neat.

My son got flu one day. We got scared at night that he started coughing very badly, my wife and I rushed to a hospital. At the exit I was asked by a porter what happened, I explained the situation and hotel provided a ride to the emergency room without any charge what so ever. On arrival my kid found a get better card and nice flowers. Very touching.

Breakfast downstairs has wide variety of meals, everything is prepared with love and smiles. When my son overslept, girls waitresses would come up to my wife put fruits, eggs, cereal on a plate and send it for my kid. It was so nice of them.

After all this, I would like to thank all the staff, management for doing really good job. My first meeting with Holiday Inn Resort went so well that for my family there is no even doubt where to stay next time. In fact I'm in the process of making reservation for April. Even here, when I had a question regarding rooms, Mrs. Raksuwan the Assitant Manager replied within 24hrs, explaining everything clearly and offering her help in the process.

Looking forward to spend my vacation at my favorite resort and to celebrate my wife's birthday Sam's Steakhouse.

Stayed: February 2013, traveled with family
5  Thank Mikhail T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 23, 2014

Dear "Mikhail T"

Thank you for taking the time to share your very detailed and positive feedback and I am delighted that you and your family have enjoyed such a wonderful stay with us at the resort. Your feedback with regards the convenient location, the high standard of the pool facilities and the excellent breakfast buffet is very well received and I am especially pleased to read that you have received such excellent service from the staff throughout the hotel, especially when your son was feeling ill. I will be sure to share your review with the team here and we do hope you will have the opportunity to visit again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed January 20, 2014

My family and I have just returned after 3 weeks at this hotel. Whilst in Phuket we were sure to visit a few of the other more popular choices like Movenpick, Graceland etc but by far the Holiday Inn had the best facilities and restaurants in Phuket...the 3 restaurants at this hotel, Sams Steak House, Charm Thai and Terrazzo (Italian) are in the top 10 choices on trip advisor and when you don't feel like venturing out too far, you know you can eat some of the best food in Patong, right in your own hotel, I would stay here again for that alone! Kids club was great, very friendly staff and my kids wanted to go every day as they did different activities all the time. The hotel is in such a great location, across the road from Patong beach and right amongst all the markets and shopping, the Jungceylon shopping centre is only a 10 min walk too. Def stay here, you won't be disappointed, the swimming pools are fantastic, the rooms are all recently renovated...could not fault this hotel at all!

Room Tip: Busakorn rooms give you the use of the sun lounges by the Busakorn pool and a quieter breakfast opti...
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  • Stayed: January 2014, traveled with family
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2  Thank HelenStilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 22, 2014

Dear "HelenStilly"

Thank you for taking the time to share such a wonderful review of the resort overall, in addition to the very positive feedback you have already provided for our great restaurants. Your comments on the guest rooms, the wonderful Kid's Club, the pool facilities and the convenient location are all very much appreciated and we look forward to welcoming you back again for your next stay!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed January 20, 2014

We went as a family in June 2013. The hotel was very child friendly. It is next to the beach and next to the flea market also. Given how expensive taxis and tuk tuks in Thailand are, it was a blessing.

We stayed in the Busakorn wing and it was a delight. There was enough space in the room for the child to run around, the rooms were warm and welcoming, and the Thai hospitality very evident in most members of the staff. The breakfast is to die for if you get up early enough.

When we told the hotel that one of us was vegetarian, they really did give us plenty of options, which was quite unexpected.

All in all, a highly recommended property. Also recommend the Indian restaurant at the end of the road - Popadum, I think.

Room Tip: The Busakorn wing is highly recommended. Please take a pool view room if possible.
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  • Stayed: June 2013, traveled with family
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2  Thank lonetraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 21, 2014

Dear "lonetraveler1"

Thank you for taking the time to share your very positive feedback with us and I am delighted that, overall, you and your family have had such an enjoyable stay with us and have found the resort to be especially child-friendly! Your comments on the guest room and the overall hotel facilities are very well received and your further feedback with regards the friendly service from the team and the wonderful breakfast buffet are certainly very much appreciated. We do hope you will have the opportunity to visit us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed January 19, 2014

I stayed here in December 2013 with my family.The hotel is at a perfect central location with easy access to the nearby eating joints and markets. The staff was very friendly and warm. It has a separate swimming pool for kids as well. Being a Platinum member, I was upgraded to a Deluxe Room facing the pool at level 3. The room was very spacious with a nice bathroom with all amenities. Even superior room was quite spacious as you would expect from a resort. The Patong Beach is very accessible as its across the street. Breakfast is offered near the pool and has a lot of options (even for vegetarians). The hotel entrance also has a wall of decorated with green plants which perfectly matches with the mood of the resort i.e. relaxed.

Room Tip: Go for a deluxe room facing the pool as it gives you access to a balcony too.
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  • Stayed: December 2013, traveled with family
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Thank aajolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 19, 2014

Dear "aajolly"

Thank you for sharing your very kind and positive feedback with us and I am really pleased that you and your family have had such a great stay. Your feedback on the standard of the guest rooms, the convenient location and the quality and variety of the food on offer is very gratefully received and we look forward to welcoming you back again to the resort for another memorable stay!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed January 17, 2014

stayed here with my family in first week of january in their family suite and have no regrets about choosing this hotel . the location is the best u can ask for , u can be on main patong beach in 2 minutes from your hotel swimming pool .. with breathtaking views and lot of activities for kids , in the evening your right in the centre of patong with all lively bars and restaurants ... so the location takes the cake . the hotel is very child friendly with loads to do for children of all ages , seperate swimming pools , activity area etc . babysitters are promptly available at 15 mins notice at a very reasonable cost , buffet breakfast is very nice . the seaview openair italian restaurant is also excellent . overall a great experince and no complaints . will surely stay here only whenever in phuket again . ps : just in the children room in the family suite the mattresses i fell are too small , our son fell on the ground twice , i feel they should just change the matress or give support from each side like in bunk beds .

  • Stayed: January 2014, traveled with family
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2  Thank sunny33666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 19, 2014

Dear "sunny33666"

Thank you for your excellent review and it is great to note that you have had such an enjoyable stay in one of our beautiful Family Suites! I am sorry to read that your son rolled out of bed a couple of times and this feedback is very well received for our further review, thank you! Apart form this, your feedback with regards the high standard of food in our restaurants, including the breakfast buffet, and the great kid's facilities is very well received and we hope you will have the opportunity to stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

Our stay here was truly comfortable and we absolutely loved it!!This hotel is for everyone couples friends family with kids.It has two wings-we stayed in the Busakaron Wing which has a separate swimming which is great so the crowds not too much and the sun loungers are easily available no matter what time you go.It has three restaurants serving different cuisines special mention to the manager of Sam's Grill and Stakes very understanding and cooperative to the needs of the guests. The food be it Italian,Thai,pool snacks and the grills were yummy. The hotel also has a kiddy pool and activity area. The Busakaron wing also has a pool bar which serves all kinds of beers and cocktail especially Sea Breeze (do try it).Its super near to the mall and Bangla Road so at night walking back is safe as the place is brightly lit and so many people are on the road.The rooms are huge with super comfortable beds,the bathrooms are clean and up to date with all the amenities one could and couldn't need!!This is the only hotel which provides not just coffee and tea sachets in the room but also cappuccino sachets which tastes really good and was something different from the other hotels we have stayed in.Used the spa once got a foot massage done was extremely relaxed after it so money well spent!!!Would highly recommend this hotel!

  • Stayed: January 2014, traveled as a couple
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1  Thank simar_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded January 19, 2014

Dear "simar_j"

Thank you for taking the time to share your feedback with us and I am delighted that you have enjoyed your stay in our beautiful Busakorn Wing! It is wonderful to note that you have found your room to be so comfortable and the room amenities to be of such a high standard. Your further comments with regards the convenient location and excellent pool facilities are very well received and I will be sure to share the feedback on your dining experience in Sam's with the manager, Panom, and his team! We look forward to welcoming you back again in the future!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Patong
#2 Spa Hotel in Patong
#3 Family Hotel in Patong
#3 Romantic Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Business Hotel in Patong
#3 Luxury Hotel in Patong
Price Range: $122 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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