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“Great stay in Patong Beach” 4 of 5 bubbles
Review of Holiday Inn Resort Phuket

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Holiday Inn Resort Phuket
Ranked #4 of 319 Hotels in Patong
Certificate of Excellence
Logan City
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great stay in Patong Beach”
4 of 5 bubbles Reviewed September 30, 2013

We chose The Holiday Inn for it's location primarily. We wanted to be close to the centre of Patong so we could walk to our tailor and tattoo parlour, which were both across the road. It faces the beach on the other side, which is great if that is important to you. The breakfast provided is very good. Loads of variety to keep everybody happy. They even have vegemite (maybe a good or a bad thing, depending on your taste). We have stayed at a couple of resorts where the comfort level of the beds left a lot to be desired so it was great to find that the beds at the Holiday Inn are excellent. If you get sick it is so great to be able to climb into a comfy bed while you recover. We stayed in the older section but that was fine because we didn't go there to spend a lot of time in our room. The staff are all friendly and helpful and every interaction with them was great. We just loved coming out of the humidity and into the air conditioning. It was just awesome. Great place to stay!

Stayed September 2013, traveled with family
Helpful?
1 Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 30, 2013
Dear "BigRevTrev"

Thank you for taking the time to share such a detailed review with us. I really appreciate your positive comments with regards the general hotel facilities, the comfort of the guest rooms and the convenient location. Please stay in touch when you are planning your next visit and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,630 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (820)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Kuwait City, Kuwait
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

The hotel is a massive property located very near the beach. Pool is great, not big but enough. There is some segregation in the hotel, two adjacent properties but the facilities are independent and not common. The rooms are not something to rave about, is a little dated. However, the service is good, with a smile. This is positioned more as a family middle class hotel, a three start or max a four star hotel. Location is good, beach is accessible from the back of the hotel. Breakfast was good and full.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Amit C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 30, 2013
Dear "Amit C"

Thank you for sharing your review with us. Yes, we do have two distinct wings in the hotel and we find that this gives good balance of choice to our wide range of guests. Families tend to prefer our newly renovated Main Wing with dedicated Kid's Suites and Family Suites as well as quick and easy access to all our kid's facilities, swimming pools and kid's clubs. The Busakorn Wing provides a slightly more tranquil experience with Thai themed decor in the rooms and a lush, landscaped environment that offers peace and true relaxation. Your feedback on the high standard of the breakfast and the service from the team is greatly appreciated and we hope you will have the opportunity to visit and stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 28, 2013

We had the hotel schedule our airport transportation. This is highly recommended to save the hassle and you get a reliable, non stop, air conditioned car and polite driver. We were upgraded to a villa in the Busakorn wing, albeit we were upstairs. Good and bad, no one walking on your head but the pool level gives you direct access to the lovely pool. We had a couple of meals at the resort and they were pretty good. The resort is across the street from Patong Beach and also easy access to most of the tourist areas. We were there in late June and even though it was rainy season it only rained one day. It is quite hot and humid but there was always a breeze so sitting in the shade was fairly comfortable. The staff there was fantastic! If you have to stay on Patong Beach, this is highly recommended.

Room Tip: Busakorn villa, pool view & pool level is best.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SJI32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 30, 2013
Dear "SJI32"

Thank you for taking the time to share such wonderful feedback and I am pleased you have enjoyed your complimentary upgrade to one of our Villa Pool View rooms. Your comments on the convenient location and the high standard of service from the team are well received and we hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jorhat, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 27, 2013

good hotel and the best location in heart of Phuket.It is near the beach with an excellent view.
It is centrally located and offers an excellent view and good food,big rooms with beach view.As a family gathering we enjoyed to the full.Excellent party place near the most happening area in town.
Room service and facilities in room was also very good.This property is huge and open from 3 sides,so easy access.It also had a variety of veg food

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sidharth1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 30, 2013
Dear "Sidharth1972"

Thank you for your kind review and I am really pleased that you and your family have had such a great stay. It is wonderful to note that you have really appreciated both the convenient location and the high standard of guest room facilities and we look forward to welcoming you all back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

Right at the cross of the road to the Patong Beach, very good resort and every family visitor should take this as a choice. the size of the property is quite huge and got entry from 4 points of the road. Very friendly staff, clear and quite a big rooms, half the time will be spent in the resort itself.

Room Tip: The Queens suite is quite large enough for a family of 2 adults and 2 child
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jr28899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 30, 2013
Dear "jr28899"

Thank you for your very kind review. I am delighted to note that you have found the location to be so convenient and the rooms to your satisfaction. Your comments with regards the friendly service from the staff are appreciated and I will be sure to share with the team. We hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed September 21, 2013

From Airport pickup to drop off, this had to be one of our best overall experiences in Patong (~10 trips in the last 2 years). We arrived from the airport at 10am well before the normal checkin time and our room was ready and looked stunning.

We were staying in the Busakorn Pool View Villa which is ~40m2 a fairly big room and very comfortable for a couple. It had a semi private pool shared with about 10 other rooms and separate from the main resort. This room also has the mini bar fully inclusive, it is very good to not have to worry about the over priced cost of a coke or beer in a hotel :-)

The staff treated us with great respect and offered to help us at every opportunity.

Highly recommend this hotel for any couples or families wanting to stay in the heart of Patong but also want to have a resort feel with some privacy.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank odin749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 22, 2013
Dear "odin749"

Thank you for taking the time to share your "fantastic" feedback and I am really pleased to read that you have had such an enjoyable and memorable stay in one of our excellent Villa Pool View rooms.

It is great to note that you have fully appreciated the hotel facilities, in particular in the exclusive villa area, and that you have received wonderful service from the staff throughout.

We hope you will have the opportunity to stay with us again soon, please sty in touch and let us know how we can be of assistance.

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 21, 2013

We have just returned from this resort after spending 10 days in a Busakorn villa. We had booked a Busakorn suite through our travel agent and then enquired about the swim up villas through the travel agent in Adelaide, to our surprise the travel agent wanted an extra $200 AU per night which was rediculous. On arrival I enquired about the upgrade to an upstairs villa and was quite happy to upgrade from a Busakorn suite to an upstaris villa (exclusive use of pool with NO KIDS allowed in the units or pool) for AU $38 per night. You also get your mini bar restocked every day for free with these units, although beer etc is very cheap in Phuket from the 7 / 11 stores so probably worth $15 per day.
The rooms are very clean and stylish and the bed is HUGE. You have a separate dressing room separtate toilet and massive shower room.
The resort has several resturaunts which offer great food and drinks at good rates compared to here in Aus. I especially liked the Terrazzo resturaunt on the beach front where the service and food were typically excellent for the resort.
When we were looking to book our stay the travel agent offered us several options in Patong but after reading the reviews here on Trip advisor I went for the holiday inn. Our stay was relaxed and the resort is a short walk from all of the Patong action, night clubs, shopping, shopping and more shopping.

Room Tip: Book online and save, Busakorn villas are the go for couples, they are located back from the noise o...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, September 23, 2013
Dear "Kevin H"

Thank you for your wonderful "10 out of 10" review and I am really pleased that you have had such a great stay in one of our Villa Pool View rooms. I am happy that you have found the room to be so comfortable and the you have appreciated the complimentary amenities provided. Thank you also for your very positive comments with regards the varied and high quality dining options in the hotel and I will be sure to share your feedback with the team at Terrazzo!

We hope you will have the chance to visit again soon - please stay in touch and let us know how we can help.

Morgan Layberry
Executive Assistant Manager
Holiday Inn Resort Phuket
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Phuket

Property: Holiday Inn Resort Phuket
Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Top resorts Hotel in Patong
#3 Family Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Romantic Hotel in Patong
#3 Business Hotel in Patong
#3 Luxury Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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