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“Amazing time!!!!”
Review of Burasari Resort

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Burasari Resort
Ranked #10 of 322 Hotels in Patong
Certificate of Excellence
Cape Town Central, South Africa
1 review
“Amazing time!!!!”
Reviewed May 1, 2014

We just spent 5 days at Bursary but wished we stayed longer left there Monday how sad it was to leave. This being our first holiday to Thailand...WOW what an amazing experience your hotel is beautiful the staff very friendly and made us feel at home the resturant staff very helpful and kind especially Boa :-))
Then oh my word the pool bar area Kwang you are one in a million always making sure we happy. Joe and Peaw very sweet people....I will highly recommend your resort thanx for a wonderful stay :-)))))) we will return one-day

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ArlineMampies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, General Manager at Burasari Resort, responded to this review, May 7, 2014
Dear ArlineMampies,
Thanks for your nice review, great to read that you have enjoyed your time at Burasari,
We are very much looking forward to welcome you back.
Kind regards,
Lukas Gerber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,051 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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English first
Singapore, Singapore
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 30, 2014

Great customer service and fast response. Rooms extremely cozy and very clean. Totally worth the price and staff extremely helpful. Spa is a little costly but massage was good and refreshing.

Just a stone throw away from Patong beach, just nice away from the noisy main street. Many eateries downstairs and just a 10 minutes walk away from the mall. Breakfast has many different selection of food, eggs station may be a little too oily for my taste.

Definitely will return when revisiting Phuket.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank winextjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, Manager at Burasari Resort, responded to this review, April 30, 2014
Dear winextjy,

Thank you very much for your nice comment and glad to hear that everything was great during your stay. And happy to share your feed back to our staff.

Look forward to see you again.

Best regards,
Wannapha R.
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 30, 2014

Just returned for a 12 night stay at the Burasari in Patong and had a really nice time..... Definitely recommend others to stay here. Lovely relaxing hotel, chilled vibe with 'Happy hour 2.00pm - 7.30pm.

Staff were great... thank-you Francia for such a warm greeting and for making our stay so wonderful. You are a real treasure and the Burasari are very lucky to have you!
All the staff were lovely... too many to mention.... Mark, we loved your cocktails!

Very short walk to Paton Beach (literally a four or five mins). Easy walk to the infamous Bangla Road and Hard Rock Cafe just at the end of the street.

If you want to pay a lot more and stay in a sterile huge hotel with 100's of people then don't stay here (holiday Inn is across the road).... however, if you are looking for an intimate, tropical hideaway then this is the place for you. We genuinely felt at home here and very, very relaxed.

My only complaint, there could be more sun beds around the pool to make it a little easier to get a sun bed, especially when people try to reserve them at 6.00am and then expect to arrive at 9.30am and walk straight unto their 'reserved' bed and jump on it. Thank-fully there is a 30minute rule and if you have obviously left the pool area, or have reserved a bed and not arrived within 30 mins to use it, the bed can be released for others to use. This rule is clearly displayed and I believe should be strongly enforced..... Which would stop a few of the negative comments i have read. I do believe that there is room for extra sun beds and they could easily be staggered to not feel as though you are on top of each other.

Food was great. Thai dancing meal/display was lovely.

Will definitely go back and stay in the is hotel. Thank-you Burasari for the relaxing holiday.

Room Tip: We requested an Elite room prior to arriving and was not disappointed. Our room (2201) was on the 1s...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
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Helpful?
1 Thank h2oskineil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed April 29, 2014

Burasari was an amazing hotel. The staff at the pool bar (Kwang, Joe & Peaw) took very good care of us and made our stay that much better. they are very friendly and will help you in any way they can.

We loved our stay and our new friend and would recommend this hotel to anyone.

Room Tip: The rooms with the pool at the back are amazing
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
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Helpful?
Thank SandraFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, Manager at Burasari Resort, responded to this review, April 30, 2014
Dear SandraFrancis,

Thank you for your great comment and we will share with our team.

Best regards,
Wannapha R.
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2014

We have just returned from a 17 night stay at The Burasari Resort. Having visited Patong many times in the past, I had always wanted to stay at the Burasari but it had previously been a little over budget for me. As we were returning to Patong with our son (22 months), we decided to finally stay here in a little luxury. We got what I believe to be a good deal and stayed in an Elite room.
On arrival at the hotel, we were greeted with a welcoming drink and very quick check in and shown to our room with the porter taking care of our luggage. Our room was lovely, very spacious with a view of one of the two swimming pools and a great balcony, however in the large bathroom there was only a shower and my son will only take a bath! I contacted reception and we moved to another room the next day, our luggage was transferred for us whilst we were at breakfast and very hassle free. This second room wasn't quite as nice as the previous but still very large with an incredibly deep bath tub which was lovely. Our balcony overlooked a swimming pool and the from of the hotel (room 3317!) On the balcony was a double sized day bed and two chairs. We were also provided with a child's cot (which we didn't need as the bed was enormous so we all slept together.
Breakfast served between 6:30-10:30am, large choice of Western/Asian food (I'm a vegetarian and found I had a lot of choice) also has an egg station with a very friendly chef.
The staff were very friendly and although this is common in Thailand, I felt there was something even more special about the staff we met, their level of English is good and each one treated my son as if he was a Prince-greeting him by name each day and readily finding us a highchair at breakfast time without us having to ask.
Both swimming pools are wonderful, with the larger one having warmer water than the other. The swim up pool was a treat and unique in the way you could still hang out there without getting into the pool, (but we always did!)
The location is very good, very close to the beach and walkable to Bangla Road, Juncelyon etc.
Lots of extra touches that made this a special stay for us-a beach bag is provided for your stay with swimming towels which are replaced daily. Nice complimentary toiletries and a complimentary mini-bar (we'd get soft drinks, chang beer and a bag of snacks each day for free!) Bath Robes, slippers and complimentary wifi with laptops available to be lent out (for free I think although we took our own).
I felt completely comfortable leaving valuable belongings in the room and there is a safe provided.
We will definitely stay again, maybe with a pool access room in the future! :)
My only criticism is that the space around the pool is not very big (which is lovely if you get a sun bed) but there aren't enough sun beds or room for them for the amount of guests. A notice informs guests that they cannot be reserved and if unoccupied for more than 30 minutes, your items will be removed, but this is not enforced and at times it was frustrating that guests 'reserved' these beds at 8am but didn't turn up until 2pm!
Highly recommend, we loved our stay here. Good for families but also good for couples-romanic setting and evening 'turn down' service where Burasari flowers were placed on your bed each night with complimentary desert tasters.
If you are foryunate enough to stay here, check out the resident Parrot who hangs around the pool whistling to the girls and talking!
Worth noting that we payed no additional surcharge for my son.
Good job Burasari :)

Room Tip: Pool access if you can afford it for obvious reasons but it would also eliminate the need for a sun...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judeloveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, Manager at Burasari Resort, responded to this review, April 28, 2014
Dear Judeloveen,

Thank you very much for taking time to give your feed back.

Glad to hear that everything was great during your stay.

Look forward to see you again.

Best regards,
Wannapha R.
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
157 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed April 27, 2014

The ambience was perfect and the staff was very friendly. They are always there to give you welcome drink and guide you on how is the locality and all. In all a perfect place for you to stay. How ever; I was a little skeptical about the way they designed their lobby and pool area but people seems to love it. How ever; me not big fans of pool!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank justmuneeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, Manager at Burasari Resort, responded to this review, April 28, 2014
Dear Justmuneeb,

Thank you very much for your comment and we will share your comment with our team.

Best regards,
Wannapha R.
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket Town, Thailand
2 reviews
Reviewed April 26, 2014

We stayed at Burasari for a week in April 2014. We can not complain about anything. Staff, service and room all excellent. The service received from Kwang, Joe and Peaw was the best ever received from any hotel that we've ever been to. They are very friendly and are always talking and joking with the guests. They really do make you feel at home. They made our stay very pleasant and we can definitely recommend visiting Burasari resort.

Room Tip: Specify that you want a room with a pool view, as other rooms look out on the street and can be very...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oslers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burasarigroup G, Manager at Burasari Resort, responded to this review, April 28, 2014
Dear Oslers,

Thank you very much for your nice comment and glad to hear that everything was great during your stay. And happy to share your feed back to our staff.

Look forward to see you again.

Best regards,
Wannapha R.
Deputy GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Burasari Resort

Property: Burasari Resort
Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Patong
#7 On the Beach Hotel in Patong
#7 Romantic Hotel in Patong
#7 Spa Hotel in Patong
#8 Family Hotel in Patong
#9 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket
Burasari Resort Patong, Phuket

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