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“Clean, quite and close to everything”
Review of Burasari Resort

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Burasari Resort
Ranked #6 of 331 Hotels in Patong
Certificate of Excellence
Reviewed December 12, 2012

I stayed at this hotel for 4 nights and really enjoyed my time there. I also ordered room service once and the food was EXCELLENT. It is within a walking distance to all the action but far enough from it to be quite. A short distance to the beach and is nicely decorated.

The staff was very friendly and the room was spacious and clean. The furniture is very authentic looking. Didn't try any of the restaurants but with so many choices nearby, it's hard to justify staying in your room.

Skip the Indian restaurant next to the hotel. The food was average, the service, so so but the decor and furniture are seriously old and need to be updated.

The shower head in my room broke while I tried to adjust it (first night) so they moved me to another room which was identical in size but cleaner.

The Wifi was slow but reliable. The hotel is on every tour company's map so if you book a tour, they will come pick you up from the lobby. While there you MUST go to Phi Phi island. Get on a fast boat with as few people as possible. Have fun!

  • Stayed: January 2012, traveled solo
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3  Thank LoveToTravel0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,038 - 2,044 of 3,285 reviews

Reviewed December 10, 2012

Loved staying here. The staff were so helpful and accommodating in every manner required. We also booked out tours through the hotel and they gave us a decent discount without even being prompted. There's a taxi service that departs right from your door step too.

Room Tip: I advise getting the buffet brekky included in your package. It was great quality food with everythi...
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  • Stayed: February 2012, traveled with friends
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2  Thank MissMelissaLeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

Stayed in the Elite Thai room and don't have any complaints. Very quiet room that offered privacy. No problems with Mosquitos (we stayed in November). Beautiful room. Highly recommended. It is located conveniently close to the beach (just down the end of the street- 2 minute walk) and the main shopping areas (less than 5 minute walk up the street, away from the beach). Despite being so close to everything, there is no noise and this place is perfectly located.

Room Tip: Elite Thai: beautiful room with lots of privacy. Very quiet room that overlooks the restaraunt pool...
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  • Stayed: November 2012, traveled as a couple
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3  Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

The hotel has good location, but that's the only good thing about it.
It is rated as a 5 star hotel but actually everything about it corresponds to 3 star hotel.
The rooms had a musty smell, which soaks into your clothes and is impossible to get rid of it unless you laundry your entire luggage. The air condition works only in 2 modes, "on" or "off". You can not adjust the temperature nor the fan speed and as addition to this, the air flows directly to your face when you lie on the bed.
The internet was slow and downloading of files was restricted (see the attached picture).
The breakfast was quite poor for a five star hotel, the restaurant is too small and sometimes you can not find free table.
And finally I was forced to pay 1500 baht (app. 50$) for an "extra person" when I came in the hotel later in the evening with my girlfriend who arrived with another flight (see the attached picture). When I asked the front desk manager on the next day, why do they charge me for an extra person, even though I had payed for double room, he explained me that "these are the hotel's rules. Every person who arrives separately from the person who checks in, is charged 1500 baht". These rules are not previously announced and treat every female guest as a prostitute. This made us leave the hotel the next day and interrupt our holiday in Patong.

  • Stayed: December 2012, traveled with friends
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5  Thank Petko D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012 via mobile

Staff in restaurant, bars and spa very friendly and helpful
Room cleaned only after contacting reception or cleaned too late. Toiletries not replaced.
Paid for late check out but access to our room terminated in morning and had to go to reception to organise. Check out time 6pm and at 5 to 6 they rang to say we have to check out now.
Don't wear the slippers they are recycled. I think you should be advised of this upfront.there were numerous other things that to start with we accepted as we are human and can make mistakes but enough is enough and they just kept going on that it was beyond a joke

  • Stayed: November 2012
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2  Thank NandTofH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

We stayed at this hotel for three nights. If you are looking for a nice hotel near the action of Bangla Road and also beach adjacent...this is the place. Patong is Patong, a bit seedy and full on touristy but once you get into the hotel a lot of that disappears.

The rooms were ok, small but comfortable and clean, though there is no view (rooms look out onto concrete buildings and alley ways. I wasn't really there to stay in the room anyway.

The breakfast was good with a great spread of western and eastern foods, though the service at breakfast time was a bit touch and go.

Overall I was really happy with our choice to stay here, it is a lovely hotel

Room Tip: Don't book tours from the hotel, there is a lovely man just outside the door who will help you o...
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  • Stayed: November 2012, traveled as a couple
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1  Thank F K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

Worse and smell hotel.the bath room smell, and the pool bar even has this urine smell and along on the hall way from lobby to elevator we can smell this urine mix with fishy aroma on the air.each day staying in this hotel full of regrets.we stay for 5 days with torturing feeling of lousy smell on the air.the reason we forced stay here, because the hotel already fully paid by my husband.will never ever stay here again.if you come to Phuket don't ever think to choose this hotel as your accommodation...bad service too.they will never clean the room unless you ask them.worse hotel ever!!!

Room Tip: Holiday inn and novotel much better compares to this crappy hotel
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  • Stayed: November 2012, traveled as a couple
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6  Thank Dee888_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burasari Resort

Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Patong
#4 Spa Hotel in Patong
#5 On the Beach Hotel in Patong
#5 Luxury Hotel in Patong
#7 Romantic Hotel in Patong
#8 Family Hotel in Patong
Price Range: $87 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket
Burasari Resort Patong, Phuket

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