The hotel has good location, but that's the only good thing about it.
It is rated as a 5 star hotel but actually everything about it corresponds to 3 star hotel.
The rooms had a musty smell, which soaks into your clothes and is impossible to get rid of it unless you laundry your entire luggage. The air condition works only in 2 modes, "on" or "off". You can not adjust the temperature nor the fan speed and as addition to this, the air flows directly to your face when you lie on the bed.
The internet was slow and downloading of files was restricted (see the attached picture).
The breakfast was quite poor for a five star hotel, the restaurant is too small and sometimes you can not find free table.
And finally I was forced to pay 1500 baht (app. 50$) for an "extra person" when I came in the hotel later in the evening with my girlfriend who arrived with another flight (see the attached picture). When I asked the front desk manager on the next day, why do they charge me for an extra person, even though I had payed for double room, he explained me that "these are the hotel's rules. Every person who arrives separately from the person who checks in, is charged 1500 baht". These rules are not previously announced and treat every female guest as a prostitute. This made us leave the hotel the next day and interrupt our holiday in Patong.
- Official Description (provided by the hotel):
- A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Orbitz, Hotwire, Hotels.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Burasari Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Burasari Patong Hotel
- Burasari Hotel Patong
- Burasari Phuket
- Burasari Resort Phuket
- Burasari Resort Patong, Phuket