Arrived phuket airport at 0800am and luggage was losts, airasia promise to checked and will call us by 1300pm to confirmed and canot do anything jz hope to check in faster and wait for the answer if luggage reallly losts nid to buy all the stuff again..
Reached hotel lobby at 10am and qsk for the rooms for checked in and they say no rooms and ask us to visit around n come back at 2pm ...i told them we have losta the luggage and no mood bt they said no rooms avaipable.ok fine..i told them we wait...
After 1 hour wait , another couple chexk in after they waiting 20 mins..after 2 hours waiting another 2 family checked in even they come later than us...after 3 hours waiting another European customers jz complaint and shout in front them n they get the rooms also even 30 minutes waiting...
I told them this is a anniversary wedding n our luggage is losts could u arrange a roooms for us also same answer.. my wife canot control ady n finally get a room...mayb they like plp scold!
Upon last day our flight is at night 2200pm we ask for haft day rate n they offeres us 1800bath until 1800pm...i ask for 1500bath caused our full rate per day booking rate through agoda is 1850...i think thats only fair they told thats their policy nid to pay 1500...finaly i force to do so..then we request tilll 1900pm cause its too early go airport caused our flighy is on 2200pm n we have done web cjeck in..they said cant if we check out 1900pm full rate apply...some worst is u knw what till 1759pm the phone ring and i knw thats from the hotel and we actually close the rooms door...how dare i late to pass u back key even 1 mins late!
So i advise nt to stay on this hotel in patong they have a lot hotel somewhere patong beach!
- Official Description (provided by the hotel):
- Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more less
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- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach Phuket
- Patong Beach Hotel Phuket