Location of the hotel is excellent. The staff is in serious need of training on how to deal with customers. Very terrible service levels. It took us 3 days to upgrade from their superior room, which is not superior at all, to a see-view room where interner, that you have to pay for, is not working.
I've stayed in hundreds of hotels; this is the first time in my life to get charged for room slippers!!!!
- Official Description (provided by the hotel):
- Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more less
- Reservation Options:
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- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach Phuket
- Patong Beach Hotel Phuket