We stayed from the 27th Dec till the 8th January on a package.
The hotel facilities were great, the food was fine and the rooms were really comfortable.
Staff had poor english communication skills and the standard respoinse to most requests was "No" The Food and Beverage manager was our saving grace, he helped us beyond his job discription and should be the GM!
Some good training in customer service should rectify this issue. The New years Gala was fabulous and really well put together.
Laundry that is done by thye hotel is more expensive than anything. I had a dress ironed for $25 alone. Everything else was reasonably priced.
- Free Wifi
- Free Parking