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“Average.” 3 of 5 stars
Review of Patong Beach Hotel

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Patong Beach Hotel
Ranked #26 of 307 Hotels in Patong
Certificate of Excellence
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Average.”
3 of 5 stars Reviewed November 22, 2012

I booked on agoda after the people at the desk did not honor the quote I was given for a room the day before. When I arrived the tried to charge me extra for my girlfriend to stay. It was a 2 person booking. I had to speak to the manager to get this sorted out. There was some construction going on so it was noisy. The reception desk people were not very helpful and the service at the desk was poor. The concierge staff were friendly and helpful. The location of the hotel is great. Right next to the beach and bangla rd.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Wadzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 20, 2012

This hotel is like an oasis just hiding behind the main street opposite Patong Beach. It's conveniently located close to everything - beach, shops, bars, restaurants are a quick stroll away and if you don't want to leave your hotel there is a restaurant, pool bar, day spa and sprawling pool set with palm trees and gardens. The rooms are clean and the service is very friendly and welcoming. I really enjoyed my stay! :)

Room Tip: We stayed on the left side overlooking the garden and restaurant but the rooms on the right side if...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank quish9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 20, 2012

This hotel is located in an excellent area. It is within walking distance to everything. Just a block back from the beach and markets and minutes walk from Bangla Road but far enough away that you dont get any of the noise as it gets a bit out of control at night time. The staff were friendly and helpful as there was a mix up with our room as we were given 2 single beds but they soon relocated us to a double room. Would stay there again mainly for the location. Great pool with drinks service to the pool

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank tstride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 14, 2012

Good value hotel in a very good location. Literally meters away from the beach and the infamous Bang La road. However the service, I felt, is very poor, and I we felt really unwelcome.
Good -
1. Location
2. Rooms are newly renovated and spacious
3. Nice pool

Bad -
1. Rude staff and the bell boys seem to carry around an attitude
2. Difficult to communicate in English
3. The common areas are in need of renovation

Ugly -
1. Internet is expensive. I bought the 3 day access for THB500, but since I stayed four nights, when I wanted to extend for one more day, I was told to buy for another 3 days, and the staff did not even genuinely try to explain the situation. It was rather a take it or leave it attitude.
In another instance, when I requested for an adapter for my electronics, they were adamant that their power outlets in their room were compatible for every type of plug. I was forced to go and bring my laptop charger which was of the British type, and prove to them that it did not fit.

Do not recommend if you want good service on your holiday.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank BogusGenius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 12, 2012

Arrived on the 19th October. Checked in at 1600 hours and was greeted by friendly concierge who took our bags directly to the room. Check in was easy and the welcome drink was nice. We were allocated a deluxe ground floor room in the sunset wing. Hotel staff are very friendly although basic english lessons would not go astray. Large room with its own private patio area which backs onto the resorts 2nd smaller pool. Rooms are clean and comfortable and the bed was very large. The room decorated in modern decor which fills the room with modern accessories at the expense of storage area therefore you dont get alot of storage space. Although a lot of downlights in the room because of the private patio the room always seemed dark even when in full sun. Breakfast each day was a pleasure with a good mix of Asian and Western breakfast choices. Bar staff fantastic. We spent most of our time at he second pool area which was nice and relaxing. I dont think he majority of hotel guests know this pool is here. Room was quiet at night and thanks to an airconditioner always very cool. This is an excellent value for money hotel. Wifi access available, I think this should be for free incorporated in room rate at least. Pool area's are fantastic especially the back pool which is very secluded and private.
I would recommend this resort to those looking for value for money.






















































Overall a great hotel which I will stay at again.

Room Tip: Sixth, seventh or eighth floor offer fantastic patong beach views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 4, 2012

I have stayed at the patong beach hotel twice now and can't say whether I will return. I will list some of the good and some of the bad. GOOD - the location is excellent. The rooms in the Siam wing are new and are clean. The pools are nice. BAD - service was poor. Renovations and noise were out of control. Reception staff I felt to be a bit rude. Overall it is a good place to stay because of its location. I recommend you try it for yourself. Thumbs up...

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Stuart J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Level Contributor
172 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed November 4, 2012

Nice hotel, spacious rooms, decent service, will offer all the basic amenities that you require.
However one negative is, you wont get a view of the sea, altough there is a Beach in the name of the hotel - that is clearly a negative.
Apart from that, overall the hotel is really nice, and so is the pool, which is really good.
Also the breakfast is good, one has a lot more options, and the staff is extremely courteous and serve with a smile.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SMITRA_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patong Beach Hotel

Property: Patong Beach Hotel
Address: 124 Taweewongse Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Patong
#19 Luxury Hotel in Patong
#19 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Patong Beach Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more   less 
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Also Known As:
Nh Hotels Patong
Nh Hotel Patong
Patong Beach Phuket
Patong Beach Hotel Phuket

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