We stayed in April 2012 for 2 weeks. We stayed on the 6th floor. Nice view even though the construction was going on. When we first arrived the bell boys were great very friendly but then the lady boy at the reception desk had a lot to learn it was stuck up and wouldnt give us the time of day he proceeds to tell us that we needed to pay a bond on arrival (we booked through travel agent and they told us no such thing) he told us 2000 baht, as we had just arrived we had not exchanged money. It tried to tell us to give him 100 aud instead as that is the equalent but as we go every year we new better. We then went to room and it looked like no one new how to clean there was fluff an inch thick all over the floor and mold and hair in shower recess. They had someone clean it while we watched but they swept the shower which didnt do anything.
We slept through the day generally and didnt hear the construction although when we sat out on balcony it gave us something to watch.
We became friendly with a few of the reception girls and would just talk with them they found it funny that we new a bit of thai so they taught us to say our room number in thai.
As for breakfast well that was not to bad but we have stayed in places with larger selections of hot food. So it became repetative eating the same thing. I love cats but I cant say I enjoy them walking around the tables while eating breakfast.
Room service was quick and nice. The little bar next to pool had a lot to learn about service and smiling, no one seemed to have an idea on how it was run and could not get it together so we gave up.
Location is brilliant for the party scene as its close to night life but we couldnt hear much noise once we walked in the reception area.
Whilst we stay in thailand we stock up on cool drink, water n nibblies so we dont have to use the mini bar. On departure they checked our room so we could get our bond back. They told us there were cans of coke missing. I told them to check again because we did not use anything. Prior to this 2 days before checking out we asked if everything on our bill was fine no charges. So we have no idea what happened in the 2 days. We had to pay for it. Not that it would break the bank but its the principal of it and how many other ppl do they do it to. Overall I would not stay again, the patong merlin is far more nicer. You expect service when you are paying 200 + a night.
- Official Description (provided by the hotel):
- Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more less
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- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach Phuket
- Patong Beach Hotel Phuket