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“Nice relaxing stay”

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Andaman Embrace Patong
Ranked #112 of 321 Hotels in Patong
Beijing, China
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Nice relaxing stay”
Reviewed August 1, 2012

We went to Phuket for the first time and stayed at the then Andaman Beach Resort. We were so excited and so much in love as this was our second trip as a loving couple. This resort is a hidden paradise, right across the road from the quiet end of Patong Beach. Staff at the hotel were all so polite and eager to please.

The room was big and the bed quite comfortable. The hotel looked a bit dated but we were so much engrossed in each other to even notice. One thing to note is that the resort is very close to restaurants which play quite loud music at night which can be annoying if you are after a quiet, relaxing night in. Fortunately our room was located at the distant end.

The pool and luscious tropical grounds are absolutely stunning. Breakfast is fantastic with lots of variety catering for locals and foreign taste. The location of the hotel is perfect as there lots of shops, bars, restaurant nearby. I would recommend trying the many seafood restaurants away from Patong beach as they were much better value. Phuket itself is quite exciting with so much to do and to see and nice food to eat. We took day trips to Maya Beach and Phi Phi island and thoroughly enjoyed ourselves snorkelling and swimming in the warm water and soft beach. I would also recommend the Simon (transvestite) show and Fantasea show.

  • Stayed September 2011, traveled as a couple
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Helpful?
4 Thank Member88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

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Terrigal, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 3, 2012

Our recent experience was not anywhere what we wanted it to be due to the late cancellation placed upon us by the hotel. That said management at the hotel made contact with us & met with us in Patong to discuss the problem which I felt was a positive action on their part. They shared the difficulties they have been having with the construction company meeting their deadlines & gave us a tour of the site explaining the issues & their plans to get all sorted & up & running. Their time & effort was appreciated. Still there is considerable work needed to make the hotel guest ready.

Stayed July 2012, traveled with family
Helpful?
1 Thank TY4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Patong hotels

Terrigal, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 29, 2012

We like a previous review found the hotel still taking reservations but nowhere near ready to accommodate guests. Booking was accepted around Feb/Mar 2012, I read the previous review so was concerned & emailed my service provider for hotel booking but more importantly the hotel itself on the 10th June 2012 for reassurances they are up & running to meet their obligations, reassurances were given for our 28/6/12 booking. 23/6/12 we were advised by hotel they could not accommodate us which I found extremely bad service given their earlier reassurance. Went & checked it out on arrival 29/6/12 my birthday by the way & the hotel is still nowhere ready so I feel they falsely represent the status to our detriment causing us stress & anxiety trying to find new hotel with such short notice....shame on hotel....poor customer service...I have stayed their previously on two occasions never again the deceit along with the lost previous extensive gardens leaves me for one a totally dissatisfied PAST guests.

Room Tip: Don't choose this hotel until some other crash test dummy tries it first.
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  • Stayed June 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank TY4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 23, 2012

My family and I have stayed at the hotel several times before and noted that the hotel was undergoing a rennovation 2011 to early 2012. We emailed the hotel in January 2012 to enquire when the hotel was going to reopen. We were advised uncatgorically that the hotel was going to definately be finished and open for business early March 2012, we questioned the completion date several times again via email and each time were advised the hotel would be open for guests early March 2012. We subsequently booked our accomodation early February 2012 for our wedding anniversary in April 2012. This week, 8 days before we were to arrive at the hotel we got an email stating the hotel management had cancelled our reservation as the hotels rennovation was not completed. They apoligised for the cancellation but that was about it. We have had to find alternative accomodation however virtually every decent hotel was booked out due to the holiday period and easter.
I understand that construction projects timeline projects do blow out but to actually take confirmed bookings and full payment for accomodation when there is a likeyhood the rennovation will not be complete was pretty low.
We have made alternative plans now and will enjoy our anniversary at our new resort.
If you are looking at this hotel be VERY careful if they take your reservation booking you may be without a room when you arrive in Patong.
We will never stay at this hotel again its not supposed to open until July 2012

Room Tip: Ensure Hotel is open for business
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  • Stayed March 2012, traveled as a couple
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Helpful?
7 Thank 247Tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adison S, General Manager at Andaman Embrace Patong, responded to this review, April 16, 2012
Unfortunately, we have also been suffering from our uncontrolled delay of the renovation which has caused loss of business over 4 - 5 months. Anyway, we do accept your comments and find no single reason for any objection to such unintended incident having spoiled your wedding anniversary trip. We are just expecting your kind understanding as well as to be one of your alternative hotels for the next visit. We are also pleased to inform that our new opening month is expected to be in June 2012.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 13, 2011

We have stayed here three times in the past and thoroughly enjoyed the hotel.

Club Andaman is no longer accepting bookings as it closed on April 30, 2011. During our last visit to Patong in May we had a look around the grounds. The two pools are empty and the gardens untended. There is a security guard at the entrance and workers in the main building.

We understand the hotel will reopen under a new name and management in December 2011.

Stayed July 2010, traveled as a couple
Helpful?
12 Thank SanMicAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 6, 2011

The visit to Phuket was a memorable one. The hotel is quite attractive, comfortable, exotic and have a very decent staff who are very responsive and eager to serve. The bar and restaurant have a good ambience and very close to the swimming pool which adds to its beauty. The beach is hardly 5 min. walk and is peaceful as well as attractive. The rooms are very spacious, hygenic and well kept. We recommend this hotel to the incoming tourists for their pleasant encounter with nature.

  • Stayed March 2011, traveled with family
    • Value
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Helpful?
Thank vksharma159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2011

We spent 5 nights in this resort in a cottage. It was just ok, room was clean and spacious. Though our "double bed" was actually 2 twin beds standing together and with double bed linen for on it. Also the resort is full of cats and one of them decided to have rest on our towels that we left outside to dry. Breakfast was fine (eggs, bacon, yummy pastries and flavoured breads, thai soups), but..... they had no oatmeat, and that was sad. I think next time we go to Patong we won't get included breakfast because the city offers cheap delicious meals at every corner and paying $10-15 for hotel breakfast is waste of money.
Resort area was very nice though we never spent time there, because beach was literary 2 steps away.
Hotel stuff was helpful and polite, but there was one strange thing happened - two times we called room service and ordered same dish and both times it was different from how it was described in the menu. We complained, but the manager did nothing....

  • Stayed November 2010, traveled as a couple
    • Value
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    • Service
Helpful?
Thank Katealwayslate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaman Embrace Patong

Property: Andaman Embrace Patong
Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Top resorts Hotel in Patong
#35 On the Beach Hotel in Patong
#49 Spa Hotel in Patong
#53 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Official Description (provided by the hotel):
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket

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