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“Dick Turpin lives here!!”

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Club Bamboo Boutique Resort and Spa
Ranked #173 of 328 Hotels in Patong
Reviewed February 7, 2014

This has to be the worst hotel that I have ever stayed at. Some of the photos on-line are actually from a different hotel. Photos on the menu are nothing like the food that you will receive. The rooms and facilities are more than tired. The room that we were provided was in a basement, it was so damp and full of mold that when we did mange to get a reservation elsewhere we left with poor health. We did ask to change rooms but were turned down. This is a really terrible place. Save your money, health and mental health and go somewhere else.

Stayed: July 2013, traveled as a couple
5  Thank Kuo-Ching888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this reviewResponded February 14, 2014

Dear Sir and Madam

Sorry to read your experience at Club Bamboo was not a happy one
Our aim is to make all our guest enjoy their stay here
All our pictures on line show all rooms and facilities at club Bamboo ,At this present time we are Carrying out work throughout our hotel
And whenever a small problem may arise we have a team of worker on hand to fix any issues as soon as possible
if our guest are unhappy with their room ,we do our best to solve the problem or move to another room,However subject room available

Kind regards
Club Bamboo Boutique Resort and Spa Team

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142 - 148 of 527 reviews

Reviewed February 7, 2014 via mobile

Me and my girlfriend stayed here from the 10th of November for 8 nights. It got of to a terrible start as I booked a deluxe room we where it in to a room that was damp very run down nd just horrible. The next morning I went up to complain and the woman who delt with me moved us into a lovely room . And after that everything was brilliant . The staff are very friendly the room we stayed in was perfect and most of all it was a great price. If I go back to patong I will defenetly be returning as I really enjoyed my stay there . An amazing pool aswel . But the main thing about this hotel were the staff , so friendly and made us feel very welcome

  • Stayed: November 2013
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2  Thank Cillianire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

Club bamboo

We stayed here initially for 4 nights but decided to stay on for a further 5 as we enjoyed our stay here.

The rooms here are large enough with plenty of closet space, rooms serviced daily, tea and coffee making facilities, double bed and a large terrace.

We stayed in room 203 which was directly under the reception but overlooking the pool, and the terrace captured a lot of sun during the day.

The hotel also has a small swimming pool, on site gym (both free to use) but the spa centre (only massages) were chargeable at prices you would expect from a hotel.

I know other reviewers complained about faulty gym equipment but we found everything to be working perfectly. There are also yoga mats there which we tended to use the most and were left in peace to do so. I presume not many people want to come on holiday to work out!

It was about a half hour walk to the beach but the hotel do run free shuttle services at 12pm, 4pm and 7pm with returns at 12:45pm, 4:45pm and 7:45pm if you don't fancy a walk. If you wish to stay out later then a Tuk Tuk will only cost you 200 THB back to the hotel from the centre. (Although they may ask for more if you say no, 200 they promptly agree)

The pool area is quite small and is located in such a way that only a few sun loungers (which were always occupied) capture the sun and only for a few hours but we were quite happy to sun bathe on our terrace and walk down to the pool when it got too hot.

It's worth noting that there is a massage parlour about 10 seconds walk from the hotel and they are half the price of the club bamboo.

There is also an excellent steam sauna directly across the road in "Le Jardin" hotel which anyone can use and is 150 THB per person. It also has a jacuzzi and showers and free drinking water is included. We used this almost every day as it was so refreshing!

Although it is a little out the way of Patong beach there are a lot of surrounding amenities. Family Marts/7-11's, very inexpensive Thai restaurants, laundry services and BBQ buffets, all within walking distance.

In terms of Patong in general you might get stopped by the numerous amount of scratch card people wanting to sell you time shares! Although they are seemingly not called that now! Trust me, every second card is a winner and it's always the female who wins! We went to a couple (fully aware of what the scam actually was) but went to get the free breakfast they offered and managed to get a free trip to Phi Phi Island out of it! So as long as you know how to play the game and have a couple of hours to kill you can gain from it but DO NOT sign up for anything! It is a scam!

Also I would be very wary of buying anything with so called "brand names" from the street stalls! I purchased what was apparently a beats bluetooth speaker which worked for a few days before it starting buzzing and not connecting. When I tried to return it I was told there was no exchange. When I tried to reason with the guy he pushed me several times and broke my sunglasses! Not wanting to ruin a holiday by getting in to a fight I reported the incident to the police but was basically waived away. So buy anything at your peril!

Overall club bamboo is a great little place to stay and I would recommend it. I would stay here again "if" I decided to return to Patong! Although my personal experience of the area might make me reconsider so I hope this review will give you a better perspective!

  • Stayed: January 2014
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2  Thank Jannettaphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2014

We stayed at this hotel for two nights while passing through Patong. When we got to the reception the four of us were offered to upgrade to the 'private villa' (see trip advisor cover photo), because they didn't have rooms with separate beds available in the main hotel. Because the villa is up the hill, farther away from the hotel we were also given free scooters that we could use as we pleased.

The bad
Ok, so what could possibly go wrong?

The private villa has mouldy bathrooms to the point where sleeping there at night is difficult. I don't even have allergies. There are two holes in the wall of one of the two bedrooms and I am guessing water came in through there during the rainy season.

There is a construction site for a condo right next to the villa. It is very noisy and dusty. You have no privacy when staying under the gazebo or in the pool and the pool was very murky.

The good

The staff are really great and it is easy to communicate with them.

The villa offers a great view of the neighbouring wooded hills and the sea.


I can imagine that if the house was renovated and if the adjacent condo was finished this would be a great place to stay.

Stayed: January 2014, traveled as a couple
2  Thank Monica o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this reviewResponded February 14, 2014

Dear Sir and Madam
Thank you for your feedback
All comments are very important for our Hotel to improve our future
We apologize for not having separate beds in the rooms for your original booking
However we did upgrade you for no extra cost and provided you with scooters free of charge
I hope if you ever visit Patong again you will return to club bamboo
As we do the best to make the guest satisfied

kind regards
Club Bamboo Boutique Resort and Spa Team

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Reviewed January 26, 2014

I loved the stay. the room was spacious, pool is amazing, food is great and the price i paid was great. Its little bit far from the beach but its a nice 20 min walk so its not too bad. The only downside was a slight smell of mold in the room but the air con sucked out most of the smell

  • Stayed: October 2013, traveled as a couple
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1  Thank Marko L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this reviewResponded January 28, 2014

Dear Sir and Madam

Greeting From Club Bamboo Boutique Resort and Spa
Good to hear you are satisfied with our service
and Thank you very much for sharing the constructive and helpful suggestions with us develop at all time
Your feed back very important we will shared with the team immediately to more improvement
Thank you again for your kind comments and we look forward to welcoming you back again

kind regards
Club Bamboo Boutique Resort and Spa Team

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Reviewed January 18, 2014

I stay at club bamboo 4 night
Front desk staff very helpful and friendly
all department always smile and ask how was stayed
breakfast buffet good taste and have lot choice
price very good for value
we will come back stay here again

  • Stayed: January 2014, traveled with friends
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1  Thank Mariya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this reviewResponded January 21, 2014

Dear Sir and Madam

Thank you for choosing to stay at Club Bamboo and Thank you for sharing your thoughts and experience here
We really appreciated it ,we glad to know that you have enjoyed your time with us
We hope to welcome you again next time

Kind regards
Club Bamboo Boutique Resort and Spa Team

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Reviewed January 15, 2014

Excellent cost benefit, staff very helpfull, location is very good considering its in a hill top and the area can be afected by tsunamis...
The food is cheap and they have a free service to take the guests to the beach with a tuk tuk from the hotel....

  • Stayed: February 2013, traveled as a couple
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2  Thank ManuNavroski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this reviewResponded January 21, 2014

Dear Sir and Madam

Thanks You very much for nice review
I am glad you kind words show that you have appreciated it almost everything at Club Bamboo
Hope Hotel can service next holiday again

Kind regards
Club Bamboo Boutique Resort and Spa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Bamboo Boutique Resort and Spa

Address: Nanai Road 247/1-8 | Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#33 Top resorts Hotel in Patong
#49 On the Beach Hotel in Patong
#62 Spa Hotel in Patong
Price Range: $12 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Bamboo Boutique Resort and Spa 3*
Number of rooms: 47
Official Description (provided by the hotel):
Club Bamboo is a small boutique resort located in the best part of Phuket, Patong Beach. Situated in a jungle garden, on a foothill overlooking Patong Bay, this resort offers the chance to be close to the most lively night life and, at the same time, welcomes you in its quiet oasis of exotic green for an intimate relaxation. At night you can dine at the poolside restaurant and enjoy the fine traditional Thai cuisine hearing crickets and looking at the stars. ... more   less 
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Also Known As:
Club Bamboo Boutique Hotel Patong
Hotel Bamboo Boutique
Resort Bamboo Boutique
Club Bamboo Boutique Resort And Spa Patong, Phuket

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