I had booked a room for 7 days in this hotel. Due to last minute change in my program, I contacted the hotel staff to let them know that I will arrive three days later. When I arrive at the hotel they told me since you didn't come at your initial check in date your reservation has been automatically reported as a no show reservation. That means that they took my money and assigned my room to another guest which made them earn twice the money. I tried to explain my situation and speak to the local manager but it was a terrible experience. Staff is not client oriented and can't take decision. General Manager is located in Netherland and he is the one taking decision. Finally I gave up and had to go and look for another hotel. Two of my friends were staying at club bamboo and they were very disappointed with the quality of service. You can see cockroaches in the hall and you have to walk a long way and take stairs up and down to reach your room. If you want to enjoy your trip in Patong. I highly recommend not going there.
- Official Description (provided by the hotel):
- Club Bamboo is a small boutique resort located in the best part of Phuket, Patong Beach. Situated in a jungle garden, on a foothill overlooking Patong Bay, this resort offers the chance to be close to the most lively night life and, at the same time, welcomes you in its quiet oasis of exotic green for an intimate relaxation. At night you can dine at the poolside restaurant and enjoy the fine traditional Thai cuisine hearing crickets and looking at the stars. ... more less
- Reservation Options:
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- Also Known As:
- Club Bamboo Boutique Hotel Patong
- Hotel Bamboo Boutique
- Resort Bamboo Boutique
- Club Bamboo Boutique Resort And Spa Patong, Phuket