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“Lovely place to stay”

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Club Bamboo Boutique Resort and Spa
Ranked #175 of 319 Hotels in Patong
Phuket, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely place to stay”
5 of 5 bubbles Reviewed August 14, 2013

This is my second visit to club bamboo and once again i had a very enjoyable stay...The staff were polite and helpful and the reception staff were always so happy,friendly and fun to talk with...My room was very big and clean and i had no problem with noise or other guests...
Breakfast had a wide selection to choose from and there was always a nice atmosphere each morning..There is a gym and decent size swimming pool as well as a free shuttle ride into town throughout the day which was a bonus..I plan to visit Phuket again in January 2014 and i'm sure i will book to stay here again...

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank glen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
Singapore, Singapore
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed August 11, 2013

Don't be fooled by the photos. The place is pretty old, filled with steps, rooms are worn out, furniture are moldy and some of the staffs are pretty rude. Would not recommend to stay here unless the price is really cheap. We got 2 deluxe room, on the first floor, there's some weird noise coming from the toilet regularly especially during the night. I suspect it was the old waste water pipes running from upstairs that need some maintenance. Outside in the corridor is always moist and dubious water dripping from the ceiling.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EthanOw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Patong hotels

Aarhus, Denmark
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 9, 2013

We booked the villa, which is situated away from the main hotel at the top of a hill. On arrival, after initially trying to cover up their mistake, admitted they had double booked and it was in fact taken for the next couple of days. They tried to fob us off with a family room, which was run down, with signs of damp and rather smelly. Then two other rooms in the hotel, in a similar state but with the addition of dried blood stains, then finally two bungalows. Again they were far from what we had ordered but were considering taking these in lieu of the villa for the first couple of days. We then viewed the actual villa, as the occupants were away, and quickly saw that the pictures were rather flattering to say the least and did not convey a fair representation of the state of the villa, which seems to have been neglected since completion.

In an attempt to keep our business, they then offered two bungalows at a price that was approx. 4 times we could have booked via Booking.com at that moment. They assured us that it was a good saving on their walk in rate and refused to budge on that.

Needless to say, we found something else and went on our way. Only to get a no-show email with request for full payment, following the hotel reporting as such. They then refused to sign a declaration that they would not in fact charge us, displaying breathtaking arrogance.

Beware, glossy pics do not tell the true story, esp. of the villa, which you would need to be descended from a mountain goat to reach without aid of a vehicle!!!

Room Tip: As of July 2013, the villa was surrounded by an enormous building site, so robbing pool area of all...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJP67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Manager at Club Bamboo Boutique Resort and Spa, responded to this review, August 12, 2013
Good afternoon,
Thank you very much for your commend.

First, we would like to apologize that you couldn’t stay at the villa as you book.

Second, we would like to remind you that day you come we show you the villa and give you a choice that you can cancel a booking or made a new booking with another room type.

So, you want to cancel booking and move to another hotel. Then our hotel give apologize and arranging the shuttle bus (Free – without any charge) bring you to new hotel.

As of payment the hotel never charge any baht from you and already inform to agency that you had booking with.

Thank you again for sharing your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed July 29, 2013

Bungalow suite.
Stayed there for 3 days.
The room was not so good as shown in photos.
AC not working properly. Intercom not working, Very bad smell in room, due to old wooden furniture and wooden flooring.
But rooms are clean.
Bathroom was not as per expectation, Bathroom door lock was not working, stained towels, very old fittings, but bathroom was clean(but require more attention), and good hot water pressure in shower,
Breakfast was good, but not satisfied food for Indians. The restaurant staff were sweet.
The pool is very small.
Hotel is located at hill-side.
overall 3*

Room Tip: Bungalow suit is not recommended. But modern bungalow suit is very good.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lalit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Manager at Club Bamboo Boutique Resort and Spa, responded to this review, July 31, 2013
Good Afternoon,

Thank you very much for your comment and choose to stay with us here.

The Bungalow Suite is Thai style, all furniture made from wood this concept of old fashioned for this room type. But when people would like to stay with modernization must book with Bungalow Suite Deluxe.

As of breakfast we provide with Thai & European food for general customer. Anyways all of your inconvenience we are will improve.

While, after we heard your problem, the hotel give you free upgrade to Bungalow Suite Deluxe immediately.

And we are appreciating that you very like the room after got free upgrade.

Thank you again for sharing your experience and we hope you must visit will be as pleasant as the previous one.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 19, 2013

We are stay with hotel 3 night
everything very nice
and good for value we are paid
Cleaning service everyday
Reception and Manager helpful and friendly
All staff good attitude
Thank you for nice holiday ,will be back again

Room Tip: Unforgettable holiday,Never try Never Know
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Num J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, England, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed July 11, 2013

Stayed there for 12 days and wished we had found somewhere else. Really only a 2* hotel. The room was dreadful, in real need of a clean and a paint. Mould in the bathroom and black around the taps and bath, Cleaning was very poor and often the toilet not cleaned at all,. Sheets with holes, stained towels and very temperamental aircon. Food was snack food only and there wasnt a bar. Breakfasts were the worst and although advertised from 7am were never ready and often we missed out as we were diving and being picked up at 7.30. Alot of building work going on, hammering for hours, angle grinding and soldering. We ended up with scaffolding on our terrace outside our room and when we asked the manger whether she owuld move us she refused, with no apology. The restaurant staff were sweet but reception staff and especially the manager were very off hand and unfriendly. The pool is small and there are only 12 sunbeds, so if the hotel is busy (which it wasn't) you might not be able to sit around the pool. The walk into the main resort is down a very steep and dangerous road, so would never recommend that, they do offer a free transfer, but times are very limted and it cost £5 each way in a paying tuk tuk or taxi, so guests must bare that in mind. Don't bother with this hotel as there are many better ones in Patong and cheaper, as we found out from other people we met.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamboo B, Manager at Club Bamboo Boutique Resort and Spa, responded to this review, July 19, 2013
Good Afternoon,

Many thanks for taking the time to comment us.
We were more than happy to be at your service and we would like to sorry about your situation.

In case of breakfast we are have service free with breakfast box when our customer wants to go early in the morning for the trip.

The hotel provides free shuttle bus service 5 times a day (for 2 ways). Our hotel is boutique style and around with tropical plant at the pool area.

For your comment about building working on, we had few days busy to build rain protection for building that you stay.

I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for choosing us. Once again as your home away from home.
And we are looking forward to see you on your next trip to Phuket.

If you would like any assistance please contract to me directly at info@clubbamboo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 5, 2013

Stayed a few nights whilst travelling the islands! Good location for local sandy beach. Suited more for couples though. Great value for money! Very clean and modern! Loved the bathrooms, walk in shower and dressing room, perfect for our girly holiday!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ElaineK1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Bamboo Boutique Resort and Spa

Property: Club Bamboo Boutique Resort and Spa
Address: Nanai Road 247/1-8 | Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#32 Top resorts Hotel in Patong
#50 On the Beach Hotel in Patong
#61 Spa Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Bamboo Boutique Resort and Spa 3*
Number of rooms: 47
Official Description (provided by the hotel):
Club Bamboo is a small boutique resort located in the best part of Phuket, Patong Beach. Situated in a jungle garden, on a foothill overlooking Patong Bay, this resort offers the chance to be close to the most lively night life and, at the same time, welcomes you in its quiet oasis of exotic green for an intimate relaxation. At night you can dine at the poolside restaurant and enjoy the fine traditional Thai cuisine hearing crickets and looking at the stars. ... more   less 
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Also Known As:
Club Bamboo Boutique Hotel Patong
Hotel Bamboo Boutique
Resort Bamboo Boutique
Club Bamboo Boutique Resort And Spa Patong, Phuket

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