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“Good Location”

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Horizon Patong Beach Resort & Spa
Ranked #44 of 321 Hotels in Patong
Benton, Arkansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good Location”
Reviewed December 23, 2013

My wife and I stayed at the Horizon Beach Hotel in Patong. The location is really good. It is directly across the road from the beach. We booked a standard room and were upgraded to the family room with full kitchenette. I didn't ask for an upgrade, but it might have had something to do with the fact I checked in at 4AM of the following morning. The room was nice. Had a full size tub and a huge shower. The maids came anywhere from 11AM to 3PM. Came with free breakfast which was good. Resort has two pools which we only used one of them and it was really nice. The only problem I had was getting hassled by security the nights that my wife and I stayed out late (4AM-530AM). I was a little offended by it as my wife isn't Asian. It was a hassle as in I was bringing back a "guest" to my room. Other than that, We had a great stay at the Horizon.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Seth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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830 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 16, 2013

Thanks to the rest of the reviewers, we decided to book this hotel during our recent trip to Phuket. As there were seven of us, it was appropriate to book two rooms. They gave us a connecting room upon our request.
The pick-up at the airport was a breeze. The check-in process was good even though we couldn't get our room earlier. As we booked their explorer package, the duty manager assisted to arrange our itinerary upon our arrival.
The Safari Island tour was quite fun for the children. Although I felt it was like animal abuse. There was transfer included.
The Simon cabaret show was interesting for the children as well as this was their first time watching this type of show. They found it amazing.
We like how convenient this hotel was. It is only a minute walk to the Patong Beach. And along the streets, there were many restaurants, shops and massage parlour. It is about 15mins brisk walk to Junggceylon Shopping Mall.
One of our stay, we got a MPV to bring us (seven persons) out to Phuket Town. For a round trip, it cost us 1400bht. The driver was very nice to wait for us at Central mall without extra charges. The usual 4-seater car trip would cost 500bht per trip. So it was considered as a saving for us as we need not take two cars.
Outside the hotel were lots of massages. I would recommend the massage shop on the left just outside the main entrance. The masseurs with the orange top and white pants. They are friendly and service is also good. We bargain for 200bht for an hour foot massage.
Their surf & turf thai buffet held on Thursday night is not worth the price (495bht/person). I supposed you can get better food on the streets. This meal was also included in the package we bought.
Their buffet breakfast was good. Enough variety of cooked food, breads and cereals. Good to fill the stomach to start the day.
Overall, this is a great place to stay, with lots of shops, foods and massages within walking distance. And it's just next to Patong Beach. We will be back again.

Likes:
- Good service. A plumber came right up after I called the room service that the toilet won't flush.
- Convenient location with abundant eateries and massage parlour. Bargain if you have a group to go massage.
- Good breakfast buffet spread.
- Clean tiled floor
- Room looked newly renovated. Shower area also looked newly renovated. But furniture & fixtures looked old.
- Spacious room with sofa area.
- Welcome fruits upon arrival.
- Umbrella provided in the room for convenience.

Dislikes:
- No elevator. My mum with leg pain had to walk up two flight of stairs to get to 3rd floor.
- Not much view from our room.
- Balcony was too close to one another. You cannot leave the balcony door open from where we stay.
- Being on the 3rd (last) floor and in a corner, there was a huge exhaust pipe outside our room which gave out very loud sound and heat. We can feel it from our toilet which was very hot most of the time.
- No room slippers provided
- Floor is tiled, not carpeted.
- Only one toilet to be shared among four persons. Perhaps one more toilet bowl will be good.
- Avoid their inhouse spa. It's way too expensive!

Room Tip: Ask for a reasonable view room. At least without the exhaust pipe and the sound.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PassionBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 16, 2013

Located in the heart of Patong, and very close to the beach. Rooms were quite good. Grounds are nice.
In the "room for improvement" column:
1. reception staff were civil but nothing above that.
2. Breakfast: good variety but poor quality (except for the freshly cooked noodles, which were very good).
3. Made to wait at checkout to see if our room was "ok" before we could leave. Not a better way to get people off side.
4. Booked a family room, which was very spacious. Hotel refused to allow an extra bed (which we would happily have paid for). Instead, we had to book another room (which we did not use, of course).
We get over point one, but points 2 to 4 would keep us from ever staying there again. The lack of flexibility re the room (particularly given the size of the room and the fact that there had clearly been an extra bed in there many times before) was just an idiotic money grab.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K0500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 15, 2013

I loved my four night stay here. Service is lovely, room is clean and spacious, breakfast is fantastic, pool is lovely and it is positioned right in the heart of Patong - only a one minute walk to the beach! If WiFi is a priority for it - bear in mind it is only in the lobby free of charge, and it is quite expensive to have it connected in your room. Other than that I would definitely stay here again.

Stayed December 2013, traveled with friends
Helpful?
Thank Jencat12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 7, 2013

Ambience and facilities not fantastic.
Bedroom below expectation, Aircon noisy bathroom not great. Quite old hotel Probably time to do some refurbishment.
Facilities not good no car park and pool small.
Location excellent, walk out is patong shops and beach
Breakfast inclusive is great and good food.
I would rather pay a bit more for kalima resort hotel, not far away but superb nice hotel.
Will not recommend this hotel.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ang J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 7, 2013

The hotel is lovely .The beach was just across the road.We found was located right in the centre
Close to all activites &. Resturants.Lovely swimming pool. Rooms were very clean .Very friendly
helpful staff. It was our sp annivafrsery & we were upgraded & treated very nicely. Will go back again

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pushpa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cleveland
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 3, 2013

This proved to be quite a deceiving hotel. It looked lovely in the brochure, nice and quiet and secluded. It was a lovely hotel with a nice but small swimming pool. The only draw back for us was it was right in the centre of town. The hustle and bustle was unbelievable and quite exhausting. So if you want a peaceful location this is not the one for you.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horizon Patong Beach Resort & Spa

Property: Horizon Patong Beach Resort & Spa
Address: 64 / 39 Thaweewong Road, Soi Kep Sap, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Top resorts Hotel in Patong
#26 Spa Hotel in Patong
#30 Romantic Hotel in Patong
#43 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horizon Patong Beach Resort & Spa 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located just across the road from Phuket's finest west-coast beach, Horizon Patong Beach Resort & Spa offers two swimming pools with a baby pool, kid's club, fitness centre, internet and games room, massage corner, reading area, 24 hour room service, sports bar with pool table, coffee shop, Italian restaurant and restaurant serving Thai, continental and the best Indian food on the Island. ... more   less 
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Also Known As:
Horizon Patong Beach Resort And Spa
Horizon Patong Beach Hotel Patong
Horizon Patong Beach Resort & Spa Phuket

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