This resort is heavily geared towards Japanese tourists, especially honeymooners. The service is mixed, at best, with a few standout individuals who genuinely cared to make our experience a really good one, and everyone, well, pretty nonchalant, really.
eg. Pool bar: can I have a Singa beer please. No sorry, we've run out of Singa at this bar. Full stop. (OK, so hop foot it to another bar or even to the nearest grog shop to get some more!!!!).
eg. Pool bar again: not one of the three cocktails we ordered from the cocktails menu could be made thatday because the pool bar apparently had NO VODKA! Seriously!? In the end they couldonly produce about two of the cocktails on their list. Dreadful.
English-speaking skills amongst the staff were very limited and we often were passed across four or five people before being understood for simple things like, 'Can we please have some ice delivered to our room', or 'Can we have a bottle opener please?' (not all rooms were equipped with bottle openers!).
Some staff actually asked various members of our group at various times for tips!!
Rooms are lovely generally, and well laid-out, but very tired & in need of updates.
- Official Description (provided by the hotel):
- Diamond Cliff Resort & Spa is located on the hillside of North Patong. Only few minutes away from the Patong downtown where you can enjoy night life and shopping. We have a plenty of great choice of restaurants and bars within the hotel grounds, really impressive and well designed pool areas over looking the sparkling blue sea of Andaman. All rooms type are fabulous including our Diamond Pool Villa, all well appointed and furnished in gorgeous typically Modern-Thai furnishings. ... more less
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- Also Known As:
- Diamond Cliff Hotel Patong
- Diamond Cliff Resort And Spa Patong, Phuket