We were in Amari before, and enjoyed our stay so much, so we wanted to take the entire family to enjoy this beautiful property with us.
Unfortunately, things had changed, it started from the attitude of the hotel stuff, not very friendly reception, but yet efficient, we took 4 rooms and needed a place for all of us to seat at breakfast, it was always difficult to find, the service at breakfast was very slow, but unfortunately non existent at lunch, we had to wait for an hour after ordering, this repeated in the same Thai restaurant while ordering dinner for our kids from kids menu, the reservation was taken,but since than one hour past, nothing happened, we talked to the stuff few times to find out what happens, no reply. I was so upset so I've talked to the guest manager and said this cannot happen and since I'm a return visitor and trip advisor member, I will make sure what this experience will be known to the readers, since than, they called the manager of the restaurant, who appolagised and invited us to give them another try at the buffet dinner next night, then the service was very nice.
The food itself, though was nothing special and disappointing comparing to the previous time.
We were hopping to enjoy the jetty pier buffet, but they don't have it in low season.
The hotel itself has beautiful and well maintained grounds, pools included, the security there is great
The superior room is very basic, not enough storage place, the deluxe rooms were undergoing renovations, our room was just reopened day before our arrival, the room is beautifully decorated, still no storage, the new shower leaves the bath room to be filled with water, and since the shower is close to toilet, when it makes all the floor flooded.
The breakfast is diversed, but not very tasty, although everybody could find something to eat.
Unfortunately we found the hotel we so much loved,as a place with beautiful grounds, worst service at Thai restaurant,not a tasty food even at a gala event, rooms which incorrectly remodeled, slow service from house keeping, lots of mosquitoes, and since it's in the far end of Patong, each ride to the beach is 200 baht.
Last thing, this resort is not suitable for wheel chair and hard for strollers, no kids club,no charging facilities,no taxi service or calling taxi in the evening, but only waiting for tuk tuk to take for a very short ride 200 baht.
I'm sorry that our second visit here made it our last, I don't recommend this resort any more
- Official Description (provided by the hotel):
- Hidden away on a secluded beach near Patong, Amari Phuket (formerly known as Amari Coral Beach Phuket) is the ideal Phuket vacation spot no matter what you are seeking. With first-class restaurants, affordable luxury accommodation and a quiet private beach, this island resort hotel offers a holiday experience unlike any other. You can indulge in some well-deserved relaxation at the renowned Breeze Spa, offering a whole range of spa treatments and massages. Reward yourself, and come celebrate the magic of Phuket with Amari Phuket. ... more less
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- Also Known As:
- Amari Coral Beach Phuket Hotel Patong
- Amari Coral Beach Hotel
- Amari Coral Beach Patong
- Amari Coral Beach Resort
- Amari Phuket Patong