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“A shocking experience”
Review of Amari Phuket

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Amari Phuket
Ranked #2 of 331 Hotels in Patong
Certificate of Excellence
Reviewed October 8, 2012

We stayed here last week and were not impressed we had three room changes in three days
First a leaking toilet then the air conditioning died
Took them two hours to decide they couldn't fix the air con leaving our plans in disarray
The location is quiet and secluded but a hike from the rooms to the lobby up a numerous amount of flights of stairs
Restaurants there (3) are okay but the buffet in the Rim Talay was average Luke warm food and boring range
The swimming pools are heated which in the climate of patong beach is strange.

Overall a less than pleasant experience
And poor for the five star rating

  • Stayed: October 2012
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9  Thank Ces74n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmariPhuket, General Manager at Amari Phuket, responded to this reviewResponded October 9, 2012

Thanks for giving us your feedback and please accept my sincerest apologies for the disappointement you experienced.

Please rest assured that I have shared your experiences with my team and we will make it a priority to improve on the room conditions and food quality.

I hope that we can have the opportunity to welcome you back so that you can experience our service standard.

Yours sincerely,

Warakorn Jarusirikul
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,398 - 4,404 of 6,250 reviews

Reviewed October 5, 2012

I have just returned from the Amari Coral Beach after a 10 night stay. I initially booked the hotel based on recommendations from Tripadvisor and I was not dissapointed.
The hotel is situated up a long private driveway at the southern end of Patong Beach. Even though the hotel is technically still in Patong it feels a world away from Bangla Road and the bustling Sois.
We arrived around 9pm. The check in was quick and we were escorted to our room (1207). It was a few flights of steps down from reception. We were not dissapointed with the room. It was practically right over the sea with amazing views, even with the doors closed you could hear the waves at night. The room itself was good, could maybe do with a bit of redecoartion as some of the decor is starting to look a little tired ( although I am sure that this will be addressed as a few days before we left the newly refurbished delux wing re opened).
There are two pools in total, one right near our room and the better one in my opinion down a few steps near the delux wing. Pool towels are provided and staff are always on hand if you need any drinks or food from the poolside bars. Luckily rennovations on the delux wing finished prior to our departure so the second pool and the other restaurant and jetty re opened. We spent the last two days sunbathing on the sunbeds on the jetty which also has a bar located at it's entrance. In my opinion this is the best place to sunbathe. It felt like a private oasis and there was no one else on there and you had the added benefit of a nice breeze to cool you down. The jetty is a fair walk though the walkway alongside the hills and sea, the resort itself occupies a fair portion of land and you get some idea of this when you look at the hotel from the jetty.
Food at the hotel was good. Breakfast consisted of the usual and not so usual fare, cereals, bacon, sausage, beans, fruit, selection of breads, green curry, beef in black pepper sauce !! Dinner meals were also good and not unreasonably priced for a hotel. Our departure from the hotel was 5pm and we would have liked to have kept our room on, unfortunately this was not possible but a shower room was provided. I would definately return to this hotel again and next time would like to try the newly rennovated deluxe rooms.

Room Tip: All rooms are sea facing, if you want to be right on the sea choose any in block 1200 although there...
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  • Stayed: September 2012, traveled with friends
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1  Thank Steveeleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

I was here the first time in 2007 and came back in July 2012. This time half of the resort was closed for renovation work, but this was already mentioned on their website before doing the reservation and there was no noise or dirt. The only downside was that one of the many restaurants was closed and one of the two swimming pools was closed.
The hotel is in a very quiet location, outside of the noise of Patong beach, though the very center of Patong, Soi Bangla, is a short tuk-tuk ride away or a 20-30 minutes walk along the sea away.
The food is excellent and the breakfast as well. The italian restaurant is excellent too and it has some amazing tables on the cliff right above the sea water.
The rooms are a bit worn off, but the hotel is under renovation so this is improving right now.
The hotel has its own private beach, though it's not very usable for swimming since the water is very shallow and with a rocky floor. You can safely swim there only wearing some sort of shoes or sandals.
The staff is very warm, welcoming and helpful. Expect some complimentary lemon grass ice tea and a refreshing towel during your check-in.
The wifi is free in the lobby, bar and pool area, fast and reliable. Inside the rooms you need to pay for wifi, though if your room is near one of the pubic areas you might be able to access the free wifi from your balcony as it was my case.

  • Stayed: July 2012, traveled with friends
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Thank GuidoSar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Great hotel, friendly staff, service and view excellent, will definately go again. Not for those who can't do steps, but perfect apart from that. Far enough from the town to avoid the night life if you want, but nothing very far away a good location

  • Stayed: September 2012, traveled as a couple
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2  Thank Charlie3025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

What a beautiful place to stay close to everything with a quick Tuk Tuk ride stunning views if you have a beach front room - the staff are attentive and go out of their way for you. But the best was having the pleasure of meeting Amari's Executive Chef on asking for a recommendation from the ala carte menue Phillip asked us if there was anything we did not like then excused himself - he came back 5 mins later and he had organized for us to have traditional southern Thai food for our meal - all I can say if you are lucky enough to have this experience you will never forget it. The food was amazing so fresh and tasty your taste buds will sing and thank you. We will definitely be back You will love Amari and Phillip. Have fun Donna and Kelly

Room Tip: Ask for a sea view room - take a risk and ask for traditional Thai food you will love it.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

My boyfriend and I stayed a the Amari for 6 nights last week... I am so glad I came across it, I wouldn't stay anywhere else when I come back. The walk up the hill gets you out of crazy patong, just perfect. Our room was a full view of the ocean! Beds were mega comfy, Loved the restaurants and the pool. And loved the coconut punch! They were such lovely people! Can't wait to return

Room Tip: Room 1211! Perfect, was the west side
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  • Stayed: September 2012, traveled as a couple
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5  Thank Alyce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

Amari Coral Beach is located on the south end of Patong Beach, located on the hill with a very wide area. I used to stay at this hotel five times and I still like this hotel. Check the room deluxe hotel renovations and will re-open in November.I can stroll the beach, or walk to the Pier Hotel Sunset is pretty good and can see freedom beach and paradise beach from the hotel's Jetty Restaurant. The hotel's restaurant is very good. Superior rooms have showers. Rooms are small and old, but with a high Breakfast is a good choice. Staff excellent. There are no restaurants close enough to walk to. But the restaurant is not very high and a delicious

  • Stayed: August 2012, traveled with family
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1  Thank nirin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amari Phuket

Address: 2 Meun-Ngern Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Amari Coral Beach Phuket)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Patong
#1 Family Hotel in Patong
#1 Top resorts Hotel in Patong
#2 Business Hotel in Patong
#2 On the Beach Hotel in Patong
#2 Romantic Hotel in Patong
#2 Luxury Hotel in Patong
Price Range: $161 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Amari Phuket 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Hidden away on a secluded beach near Patong, Amari Phuket (formerly known as Amari Coral Beach Phuket) is the ideal Phuket vacation spot no matter what you are seeking. With first-class restaurants, affordable luxury accommodation and a quiet beach, this island resort hotel offers a holiday experience unlike any other. You can indulge in some well-deserved relaxation at the renowned Breeze Spa, offering a whole range of spa treatments and massages. Reward yourself, and come celebrate the magic of Phuket with Amari Phuket. ... more   less 
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Also Known As:
Amari Coral Beach Phuket Hotel Patong
Amari Coral Beach Hotel
Amari Coral Beach Patong
Amari Coral Beach Resort
Amari Phuket Patong

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