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“Few days in Patong”

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The Royal Paradise Hotel & Spa
Ranked #60 of 334 Hotels in Patong
Reviewed September 25, 2013

Happy to again stay at Royal Paradise. We have stayed a few times previously and happy with location, food, service, and facilities. This includes pool area and in house TV channels that include the Australia Channel.

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  • Stayed: September 2013, traveled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank 5555lottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded October 10, 2013

Good Morning ,
Thank you very much for your kind to stay with us and many thanks for taking the time to share your feeling your best experience with us after you leave here.

We were more than happy to beat your service and are proud to have enjoyed your time again .

It is a joy to read what a fantastic time you had once again while here and we thank you for spotlighting our staff too . We have shared your review with them .

Thank you again for choosing The Royal Paradise Hotel and Spa once again as your home away from home.

And we are looking forward to see you on your next trip to Phuket . If you would like any assistance please contact to me directly @ admin@royalparadise.com .

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 - 546 of 1,445 reviews

Reviewed September 23, 2013

this is my first trip to Thailand, is awesome, the hotel location is good, the bangla road is just in front of the hotel. Although like this, but the environment is not noisy, just need to step few step , then u will found lots of pub, dining restaurant, and the convenient shop- 7 eleven shop,.

And the jungelon Shopping center is just at the left hand size of the hotel.

The service is good, but also one problem, if u go to Thailand, their language is poor, is difficult to communicate to them.

For the breakast, is just ok to me, but their trainee who do omelette is very professional, standard style omellete, compare with the 5 star hotel - Shangri la Rasa Sayang... Hard Rock.....and ETC

  • Stayed: October 2012, traveled as a couple
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Thank khookhoo87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 25, 2013

Good Morning ,
Thank you very much for your kind . Our hotel is very comfortable and very close with shopping area it's easy way to go out for shopping and more entertainment place . We hope you will enjoy to stay with us and will come back to stay at our hotel again .
We were more than happy to beat your service and are proud to have enjoyed your time again .
Thank you again for choosing The Royal paradise Hotel and Spa once again as yoru home away from home .

And we are looking forward to see you on your next trip to Phuket . If you would like any assistance please contact to me directly at admin@royalparadise.com

Warmest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013 via mobile

What a real disappoontment this hotel proved to be. We knew from a previous visit six years ago a hotel that was clean friendly and generally up market - our three-day break this time however became two days when we found a hotel run down with many non-thai staff, in a state of disrepair and surrounded by night clubs which in the past closed at 2am but which are now still thumping out boom boom music at 6am 20 metres from the room doors amd across open balconies.
Complaints were disregarded and any talk of a refund was laughed at - the manager saying the clubs paid off the local police and there was nothing he could do - which was probably true but didn't help us.
Despite putting a 'do not disturb' sign on the door house keeping staff still insisted on knocking until they got an answer.
May be if we'd persevered I would have found something to compliment but thankfully my patience expired shortly before my sanity gave out completely.
Avoid.

  • Stayed: September 2013
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2  Thank restaurant-ownerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 25, 2013

Good Morning .
Thank you for your review on The Royal Paradise Hotel and Spa and i am very pleased to learn that you enjoyed your stay at our hotel .
For your comment about noise at night , Our Management we try the best to do something about the noise problem and we 're looking for something to protect the noise not come to the disturb our customer . And about our staff knock the door to disturb you we would like to apologize for the mistake .
We appreciate your sharing your comments and it is our hope that you will give us the opportunity to better serve you in the near future . If you would like any assistance please contact to me directly at admin@royalparadise.com

Best Regards,

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Reviewed September 20, 2013

Was staying at 19th floor the premier deluxe room gt two balcony two amazing views! Love the roses on my bed for my honeymoon request, breakfast was ok not too much option and a bit far from patong beach but there's lot of shops n restaurants massages travel agent around royal paradise , and only cost 200 baht for tuk tuk to go anywhere in patong . Overall my stay was good!

  • Stayed: September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Jessienguyencheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 25, 2013

Good Morning ,
Thank you for your review on The Royal Paradise Hotel and Spa and i am very pleased to learn that you enjoyed your stay at our hotel .
I will share your comment with our team I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope your visit will be as pleasant as the previous one.
If you would like any assistance please contact to me directly at admin@royalparadise.com


Best Regards,

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Reviewed September 19, 2013

security was good. Location very strategic . Servicing good also. facilities very nice especially the swimming pool. Breakfast and dinner many choices but taste so so. No wifi at all in the room and only available at lobby.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TEK1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 25, 2013

Good Morning ,
Many Thanks for taking the time to share your experience with us after you leave here.

We were more than happy to beat your service and are proud to have enjoyed your time again .

It is a joy to read what a fantastic time you had once again while here and we thank you for spotlighting our staff too . we have shared your review with them .

Thank you again for choosing us once again as your home away from home.
And we are looking forward to see you on your next trip to Phuket . If you would like any assistance please contact to me directly at admin@royalparadise.com


warmest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

No doubt it's a great value and location is accessible just mins away to the famous Patong Beach, Bangla Rd, and malls... Liked the hotel since its high rise (stayed in 14th floor this time) not too noisy fr the local clubs ard the hotels (Paradise wing, superior rooms, with Seaview n mountain view). Convenient esp for family with kids like myself.

Hotel staff, Ms Yuki was awesome!! It was my wedding anniversary cum husband's bday weekend, rooms were decorated with rose petals and complimentary birthday cake on actual day, sent to room :)

Only setback was, the breakfast buffet , egg station staffs !!! Two days in a row, when I request 4 eggs for my family of 6 pax, (4 adults and two kids) They were very reluctant and questioned me instead!!! That was a turn off!! Like I said, I chose to stay in this hotel based on previous experience and this second visit was a little dissappointing!! ( chef of egg station on 7&8 sept)

Overall it's a pretty good comfortable stay and value for money and great outdoor swimming pools.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
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1  Thank YasmineTroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 19, 2013

Good Morning ,
Thank you very much for your stay with us and thank you for your review on The Royal Paradise Hotel and Spa and I am very pleased to learn that you enjoyed your stay at our hotel . For you comment about our staff ( Egg Station ) don't take care you and your family we are already caution them and training them how to service and care . We would like to apologize if my staff there 're not helpful .
Thank you again for sharing your experience and we hope you will come back to stay with us again . If you would like any assistance please contact to me directly at admin@royalparadise.com


Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

Headed back to Patong for another stay at the royal paradise hotel....
And as expected we had another fantastic time, with drinks by the pool and in the paradise bar, staff were very friendly and recognised us from our previous stay especially Ms Wanrudee from the paradise lounge who by far could be the royal paradise's employee of the year, she works the afternoons from 3 until midnight and is always helpful, smiling and ready to assist with any information you need from drinks to local history and places to visit.
The buffet breakfast again was of a terrific standard, with options available for all walks of life, watching the chef make you omelette or scrambled eggs egg's can sure be entertaining.....
Pool area is fantastic with in pool bar and friendly helpful staff, catering for meals and drinks.
Close to massages, laundry's, dining and entertainment venues with jungceylon just a short walk away.
A family friendly atmosphere, with free wifi located on the 1st and second floors, in room internet is available at a small cost.
Quality furnishings with a good solid hard bed (not to everyone's liking) with complementary bottled water and mini bar available, room service is also provided if required.
Another fantastic holidaying experience and a top hotel we will be sure to be returning to.

Room Tip: Non smoking floors are available or non smoking rooms on smoking floors are also available. Rooms in...
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  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TheArmholes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operation M, Manager at The Royal Paradise Hotel & Spa, responded to this reviewResponded September 19, 2013

Good Morning ,
Thank you very much for your review on The Royal Paradise Hotel and Spa and i am very pleased to learn that you enjoyed your stay at our hotel . For your comment about Wi Fi around next month we will service around public area for Free Wi Fi .
I will share your comment with our Management Team and our staff . we will share your comment with our staff . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope you must visit will be as pleasant as the previous one. If you would like any assistance please contact to me directly at admin@royalparadise.com

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Paradise Hotel & Spa

Address: 135/23 Rat-U-Thit 200 Years Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Spa Hotel in Patong
#40 Luxury Hotel in Patong
Price Range: $28 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Paradise Hotel & Spa 4*
Number of rooms: 350
Official Description (provided by the hotel):
The Royal Paradise Hotel & Spa is located in famous Patong Beach on the tropical island of Phuket. Centrally located, the hotel offers easy access to the vibrant entertainment & shopping district, with the stunning Patong Beach and a variety of memorable tourist attractions just a short walk away. We are a contemporary hotel ideal for holidaymakers, families as well as a group of friend and independent travelers. Most room from Paradise wing have the Panorama sea view with their private balcony. While rooms from Royal wing have pool and mountain view with the private balcony. We provide car parking area for our guests. ... more   less 
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Also Known As:
Royal Paradise Patong
The Royal Paradise Hotel & Spa Patong, Phuket

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