From the moment we stepped into the sumptuous foyer, we were enthralled not just because of the beautiful decore and general ambience of the foyer itself, but to be greeted with those lovely Thai smiles from the check in staff and bell boys - we knew we were in for a treat.
The staff were superb - courteous and always ready to help, very professional and best of all so very genuinely friendly. We found all staff in the restaurants and bars worked to a very high standard of service. The whole complex was extremely clean. The gardens were kept immaculately and the plants inside the complex were so fresh and well cared for.
The security personnel who manned the arrival and departure of vehicles were all competent and we were always welcomed with a salute and smile every time we re-entered the hotel.
Our room was cleaned and any 'empties' replenished on a daily basis. We found the free shuttle service in and out to Patong Beach and shopping centres to be very reliable and on time and most convenient way to get to these various places. The shuttle timetable for daily pick-ups and drop-offs were frequent and there was also an internal shuttle service to and from the gate of the complex which was most useful.
The three beautifully kept swimming pools which we took advantage of. We found there was always sun-beds and umbrellas and towels available. All pool areas were planted up with tropical plants, palms and orchids and were very pleasing to the eye.
Our only regret was .......... having to leave after such an enjoyable and relaxing holiday. We would highly recommend this hotel.
- Official Description (provided by the hotel):
- The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more less
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- Also Known As:
- Novotel Phuket Hotel Patong
- Novotel Hotel Phuket
- Novotel Resort Phuket
- Novotel Patong
- Patong Novotel
- Novotel Phuket Resort Patong