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“FEELS LIKE HOME”

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Novotel Phuket Resort
Ranked #9 of 319 Hotels in Patong
Certificate of Excellence
Melbourne, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“FEELS LIKE HOME”
Reviewed November 16, 2012

Just returned from 2 weeks @ phuket where we stayed @ Novotel Phuket Resort again. Had no regrets about this choice either. The atmosphere here is like home. Many staff are well known to us now & we feel at ease. We have great respect for all the staff there & this is reciprocated in the care we are given. YOU CANNOT BUY SUCH AN ESSENTIAL PART OF YOUR HOLIDAY! Thanks to all for your care shown to me & my family.
So 1) Staff talented & caring 2) ongoing improvements i.e elevators, renovations, etc 3) good sized comfortable clean rooms 4) great pools 5) good food (try roast beef sandwich at the bar while watching fave sport & finish the night with an Irish coffee)
6) Beautiful views from lobby to rooms. For me it's a winner!
Sawasdee friends!!

Room Tip: Higher floors best views & elevators available soon.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Giacomosfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,837 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (624)
Date | Rating
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English first
Bendigo, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 16, 2012

My family of four (kids 6 & 9) stayed here for 9 nights at the start of November. Our trip was a little less organized than normal so we didn't get a lot of choice or where to go. I booked Novotel directly but then had doubts due to a couple if reviews. Called around - no other good options. We arrived at around 10.30pm, got checked in quickly including the night manager taking us to our room personally and showing us the features. We used their shuttle up and down the hill, into town and to the airport. Only issue was when we arriv I had ordered a van, got car, bit squeezed. Otherwise all transport was good. Taxi or tuk available at bottom of hill - all pretty reasonable when compared to tour desk. Breakfast was great - fresh and wide spread. Service was good but we are not hard to please - treat us like humans and we are happy! Pools great and quiet as well. The whole hotel could do with a touch up but we would certainly return.
Oh, they were building an elevator in our building - no issues or interruptions.
And traditional Asian rock hard beds.

Room Tip: Rooms in the 500s are at the same level as reception so easier to get to. The hotel is on the side o...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Littlepalms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redcar, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 15, 2012

what a mucky place. filthy. run down electric wires cumming out of the walls. bedding soiled. food not edabul .had to move hotel. not a place 4 anyone . could be nice with a total renavation . what a cume down from staying at the banyan tree bang

Room Tip: dont stay here
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
5 Thank iheathcock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuttack
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 14, 2012

This is one of the best locations to stay at Phuket. Though its not exactly loacted on the beach, its just opposite the beach. The view from the reception area of the Beach is awe inspiring. The rooms were beautiful and clean. We did not require a sea facing room, but the room in which we were staying had a sea view in it. Room No. 716. Room service was very fast. The staff were very friendly and helpful.

Room Tip: Rooms in the Higher Floors are better.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
3 Thank NitishMishra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
1 review
Reviewed November 14, 2012

This is one of the best hotels I have ever entered! The staff were the kindest people I have ever met in my whole life. Lovely and beautiful sea view and all the great tourist areas are close to it noting that the swimming pool is really good and they have 200% ready life guards that are really kind and careful....
Really clean rooms and great beds with a good TV.
We took a van and a driver from the hotel for a really cheap price and one day the van was taken by someone else so we took a big car instead and after we were done,we came back to the hotel and found 2 baskets filled with fresh fruit with a letter saying: Sorry for not being able to provide you the van! The hotel is 4 stars but they told me they will make it 5 star soon....
The breakfast was really delicious and had lots of varieties and the launch and dinner were great specially the dinner when they did the meat night were they cut meat for you and make a BBQ freshly in-front of you!
Great hotel in general.

  • Stayed December 2011, traveled with family
    • Value
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Helpful?
Thank Ihavetraveledalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 13, 2012

Absolutely magnificent 3 level pool, great snacks and good service. Our room was nice and we had a great view from our balcony. Breakfast was excellent, great variety. Staff were friendly and helpful. Would definitely go back to stay.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank shanesheps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
1 review
Reviewed November 12, 2012

Stayed for 7nights and what a pleasure it was. Staff very friendly,place is beautiful.WiFi was no problem at all. Rooms are clean. Right across the beach and had a beautiful view of the beach and Patong.
Will stay there again. Any time.
Can recommend the Novotel to any body.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simsam2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Resort

Property: Novotel Phuket Resort
Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Patong
#8 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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