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“Nice hotel but traditional”

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Novotel Phuket Resort
Ranked #10 of 334 Hotels in Patong
Certificate of Excellence
Reviewed October 21, 2012

The hotel is nice, but has nothing special. It's a typical large size 5 stars hotel.
Stayed there 5 nights. we actually used the hotel just for sleeping and the rest of the day spent outside.
Room is quite small but we had the sea view room which was nice given the relatively high floor overlooking the sea.
The hotel has different levels and elevations which needs a shullte to take u from outside gate to the reception and sometimes need another ride to your room.

Breakfast was good. spa looks good but we didn't use as we had plenty of very good spas in town.
The pool is at 3 levels and is considered as a large pool.

The hotel is very big as we are used to stay in boutique hotels and we had a problem with too many guests.

Overall the hotel is nice but next time in phuket will prefer to stay in a smaller hotel and probably closer to patong street and action.

Room Tip: Book the sea view room at a high floor
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  • Stayed: November 2011, traveled as a couple
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Thank M_Fattah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,808 - 1,814 of 3,143 reviews

Reviewed October 19, 2012 via mobile

The breakfast spread can be improved.
The staff were very friendly and helpful.
The location is good for those who yearns for shopping, variety food yet some quiet time away from patong.
I enjoyed d spa at and d area seem safe women traveller.

  • Stayed: October 2012
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2  Thank Simgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

My family and I thoroughly enjoyed our stay at the Novotel. The staff were very friendly and great with kids. The rooms were clean and tidy. The choice of three pools was nice. The food at the hotel was very good. I would definitely go back.

Stayed: September 2012, traveled with family
Thank Domenic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Sorry for the late review but better late than never.
I held a sales conference here in April for 120 customers from around the world for 5 nights and some people stayed for 14 nights, the communication and arrangements from Kritsana by email for a year leading up to the event were perfect and there were so many changes during the run up to the meeting but she kept up with all room bookings and airport pickups etc. The meeting was for 3 days and we held a gala dinner on the last evening which was fantastic, Kritsana even managed to source a band at the last minute who did us proud, the buffet lunches and gala dinner were great all thanks to everyone and the Banqueting Manager. The rooms were all good and I heard no complaints, most people were in rooms on the lower levels and a few of us were higher up on the hill.
The only comment I have to make is the bar service was very slow and sometimes I ordered something and it never came at all so I had to chase them because they had forgotten me.

However overall its a nice friendly place that I would stay in again and not too far from the town or local restaurants, and a great price for what we all had, also free wifi around the hotel and essential for me.

The pools looked lovely but sadly I never had a chance to use them, but the massage is to die for and was so relaxing, I made sure I had time for that.
All the staff were very helpful and friendly and for the price its definitely worth a stay.

Everyone had a great time

  • Stayed: April 2012, traveled on business
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Thank welltravelledsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

If you are looking to stay at Patong Beach and enjoy walking or paying for a taxi, Novotel is the place to stay. The hotel is nice and situated on a hill overlooking the beach, however, it is about a 10 minute walk to town. If we had not taken a taxi we wouldn't have known there was more to the town at Patong Beach. Service is good, the rooms are modern, nice and clean, along with a great breakfast buffet, but I would suggest staying in the town. There are no hotels in Patong that access the beach. Stay in the city!

  • Stayed: October 2012, traveled with friends
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Thank olivialouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

This was our second stay at the beautiful Novotel resort. This hotel is situated up on the hill and has great views of the ocean and Patong. It takes about 10 minutes to walk along the beach front into Patong for shopping, eating and entertainment. However it is far enough away from all the noise and activities to remain peaceful.
I can not fault any of the staff in this hotel, everyone of them made our holiday so very special. Irrespective of their position in the hotel each and every member of the staff were friendly, helpful and a pleasure to be around.
The pool area is amazing and always very clean. Being on three different levels it allows people without children to always find a level which is quieter for relaxation. The guys at the pool bar are just amazing and we had so much fun with each and everyone of them.
Hotel food and drinks were exceptional.
We were fortunate to meet the owner of the hotel, Khun C M Choo and his son Khun Michael Choo who treated us like VIP's. It is no wonder they enjoy the respect of all of there staff.
Cannot recommend this hotel highly enough. We will definately be back again in 2013.

Room Tip: Best views are from block 5 and 8
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  • Stayed: September 2012, traveled as a couple
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Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

My friend and I stayed here for several nights because we wanted to check out Patong and Bangla Rd. Thankfully, it is on a hill away from the noise and crowds. We got a great deal on Asia Web Direct which included a free massage, breakfast and free drinks which made it a great value. The rooms were clean, we requested and got a nice view, bathrooms were fine.

  • Stayed: March 2012, traveled with friends
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1  Thank Sandradot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Resort

Address: 282, Phrabarami Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Romantic Hotel in Patong
#9 Luxury Hotel in Patong
#12 Family Hotel in Patong
Price Range: $90 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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