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“paradise in Phuket”

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Novotel Phuket Resort
Ranked #9 of 319 Hotels in Patong
Certificate of Excellence
merseyside
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“paradise in Phuket”
5 of 5 bubbles Reviewed May 30, 2011

Beautiful hotel set in glorious grounds. Very serene and tranquil. Staff were very attentive and helpful. Everybody ensured we had a fabulous time on our first holiday in Thaiiland.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arthouse7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,840 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (624)
Date | Rating
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English first
Shenzhen
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed May 29, 2011

The hotel didn't follow what they agreed, increasing the cost of my stay a lot.
The cleanest of the room wans't daily conserved, even upon daily request.
By the end, even contacting the manager, no solution was given to my case.
Cheers

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flavio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pottsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 29, 2011

We LOVED this resort - it's views, staff, rooms and general vibe. It is a little walk into the heart of town and a few steps, but the views make up for it and transport is cheap. Tip, you can get a better deal if you barter for day trips at outlets, we hesitated and they halved the price on a second trip we wanted to book, we had paid full-price for the first trip. No. 6 restaurant in town, fast, cheap and gooooood food. Hard to leave this great place, be generous and tip even 100 baht ($3 Australian) is half a day's work for these great people. We LOVED the whole Phuket experience - everyone one of our 5 family members - from 9 years to 47 years !!! DO IT

Room Tip: Ask for ocean views
See more room tips
  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NatSpat333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed May 23, 2011

- Stayed shortly during Phuket Bike Week 2011

Pro
- Nice view of the ocean. Up on the hill, overlooking Patong Beach.
- A bit away from the entertainment district, so you get a quiet stay, while commuting to the action area is not that far.
- Thai style decorating
- Good and comfy bed

Con
- No elevator. Gotta walk 4 floors up to the room
- Long walk up from the beach.
- Air con broke down in the mid of the night. Tech guy showed up and found our the air filter had never been cleaned!!! it was covered w/ tons and tons of dusts!
- A friend checked in a day after and the French trainee guy couldn't find his booking. Took a while to check him in, after Thai staff showed up and help.
- On the day I checked out, I carried couples of luggages from the room and left them at the bell counter. After checking out, none of the staffs came up and help me carry them. So I gotta bring all the luggages myself to the parking a bit away, and they were all just looking. Even the security guards I walked pass by.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thisiskeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 23, 2011

I stayed 10 days in this lovely Hotel. It is located in the Patong area, and situated on a hill top. There is a shuttle service down to, and from the entrance which is just across the road from the beach.
The hotel itself, is a low rise affair, spread over several buildings.
Facilities include 3 restaurants, 24 hour room service, bar, 3 swimming pools (actually on closer inspection, it is a three tiered pool), health centre, internet, free Wi-Fi, massage, spa, sauna, and tennis court.
My room was tiled, confortable, and with air conditioning temperature adjustable from the room. The mattress was excellent, and so were the pillows.
I found the staff extremely attentive, professional and an absolute pleasure to deal with. The staff themselves were one of the highlights of the hotel.
The lush hotel grounds give a sense of peacefulness, tranquility and space. It is a great place to relax.
Mini bar, laundry, room service and restaurant prices were surprisingly low.
I enjoyed my stay, and would not hesitate to recommend this hotel.

  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtaragao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Nova Scotia
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed May 17, 2011

I really enjoyed that the hotel was a little outside the city centre. The pools were great and the travel desk very helpful. My only complaint was the A/C in my room broke my last night, but it wasn't that big a deal.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snout117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Resort

Property: Novotel Phuket Resort
Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Patong
#8 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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