We visited Phuket for family wedding. Service was of an exceptional standard and we were very happy with the standard of all aspects of the environment and our stay. But I was truly blow away when at check in, at the staff members own initiative they relocated our room for my elderly mother. Very politely and respectfully the staff member felt it would b too much walking for my mum. They were right and it truly made a difference to our wellbeing and enjoyment on the trip. They did not have to do it - I probably would not have even requested the change (not wanting t make a fuss) it but it did make a really big difference. It was very thoughtful they really went the extra mile. Wheel chair and staff help was always available and the shower was large enough to accommodate special needs and there was a built in seat with easy access in the shower. Fantastic Fantastic Thank you
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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- Also Known As:
- Novotel Phuket Vintage Park Patong