If this is a five-star hotel, it certainly doesn't look or feel like one. Lobby area is quite decent, spacious and airy. Think they spent all the money on the construction of the lobby and didnt save any of it for the rooms or training the staff. Staying in Room 4311 which is all the way to the back of the resort. During my walk to the room, discovered that the tiles in the corridors on the way and right in front of the room were being repaired, which meant that the corridors were dusty and slippery. Signs which said cleaning in progress had been put up but there was no one around doing any sort of cleaning. The room seemed clean at first glance but then I walked into the bathroom. Black mould growing around the bathtub tiles, and there was dirt in the bathtub. Taps and vanity top looked grubby and may not have been cleaned. Poor bathtub design meant that the bathroom was flooded after taking a shower (hence the growing mould). There were also small black ants crawling around in the room. Decided to do a test - left 2 pieces of plastic on the bathtub edge and took the shower off its hook and left it on the floor of the tub. Housekeeping has been in and guess what, none of the plastic has been disposed of and the shower is still on the floor of the tub, It also doesn't look like the tub has been scrubbed or cleaned. Other problems with this hotel (yes, there are more!!!): the back of the hotel is right up against the back of another hotel as well as an apartment block - we had the guests from the other hotel standing on their balconies heckling some of us as we were walking along the corridors. Other side overlooks some zinc huts. The fire escape stairs are poorly lit and one of them was used to stash the housekeeping cleaning cart. Was supposed to stay 3 nights here but have decided to leave early. I will never stay in this hotel again and I do not recommend that anyone who comes to Phuket should stay here.
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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- Also Known As:
- Novotel Phuket Vintage Park Patong