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“Can't complain”

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Sea Sun Sand Resort & Spa
Ranked #81 of 322 Hotels in Patong
Perth, Australia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Can't complain”
Reviewed January 29, 2014 via mobile

Was a bit dubious when booking this place as I read the past reviews. But decided not to go on what people had said, and I'm glad I didn't. Staff were friendly and accommodating at all times. We booked most of our tours through the hotel and the staff were great. Breakfast had everything that you needed. Views from restaurant are spectular. My partner proposed to me whilst attending the BBQ Buffet night at the hotel and the hotel band and singer sung us a beautiful song to congratulate us. Yes the walls are a bit thin, but I believe the hotel is looking into fixing the problem. I have suggested to the hotel that perhaps some sun shade sails be put up over the pool area, as there is not enough shade during the day. Would definately stay there again.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sabby70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 31, 2014
Dear sabby70,

Warmest greetings from Sea Sun Sand Resort & Spa.

We would like to thank you for choosing to stay with us during your recent holiday in Phuket, and for taking the time to write your comment on www.TripAdvisor.com.

I was particularly pleased to read that the services and friendliness of our staff had made your stay very pleasant and most enjoyable. It is so encouraging for everyone here to learn that our guests are satisfied with the services we provide as it is what we are striving for every day. We are also indeed thankful to you for pointing out some shortcomings you experienced during your recent stay. We shall do our best to push for improvement on them as soon as possible.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you to Sea Sun Sand Resort & Spa again in the near future.

Warm Regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Belfast, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2014 via mobile

Arrived to a cold towel, and room ready! Sea view D503 was prefect, very clean. Water, clean towels and bed changed every day. Food in hotel was exceptional, especially the green curry. Happy hour 12 to 2 and in the evening allow us to have drinks by the pool during the day. In patong but on the quite end of the beach...far enough away from madness but still win waking distance. Staff very friendly even helping me retrieve my lost bag. We had a spa day, which was so relaxing and very professional...all in all best hotel we have ever stayed in. Thank you so much

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 27, 2014
Dear Kelly G,

Warmest Greeting from Sea Sun Sand Resort & Spa!

Thank you for your precious time to post such a valuable review on Trip Advisor.

We would like to thank you for choosing to stay with us during your recent visit to Phuket and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay and happy with our service. Your comment on the service provided by our staff is most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sea Sun Sand Resort & Spa.

Thank you and kind regards,
Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed January 20, 2014

Hi, I plan to be in patong next week. is it safe due to the election?
I have been reading up on smart travel website to avoid the southern areas but just wont to make sure that patong itself is safe. would appreciate anyone's feeback.. Thanks!!!!

Stayed January 2014, traveled solo
Helpful?
Thank deecassar_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 22, 2014
Dear deecassar_80,

Greetings from Sea Sun Sand Resort & Spa – Phuket, Thailand.

Thank you for posting an enquiry on Tripadvisor.com regarding the safety to stay in Patong area even in Phuket. Please be advised that the travel warnings for the current situation is only for those who are travelling in certain areas of Bangkok. Phuket destination is more than 800 Km. away from Bangkok (one and a half hour flying time) where the protest is taking place.

In Phuket, we’re enjoying lots of sunshine and peace, nothing of such unsafe nature happening here and so many tourists are having a great time on vacation in Phuket right now.

Please rest assured that travel to Thailand especially Phuket is safe as the protest only takes place in the certain areas in Bangkok which has incurred no harm to tourists.

Warm Regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bognor Regis, United Kingdom
1 review
Reviewed January 20, 2014

My husband, I and our two year old daughter recently stayed here and we had the most amazing holiday. The hotel was fantastic and the stuff so friendly. Everyone was so nice and made us so welcome. They all made such a fuss of our little girl and she had a wonderful time. Now back home she is still talking thai. The food was outstanding. Breakfast was amazing with so much to choose from and every meal we had whether it was room service or in the restaurant was fantastic. Presentation was amazing and everything was wonderful. The evening entertainment was fantastic with the two singers Bungie and Roufie, they really made our hoilday and we looked forward to listening to them every night. Our daughter loved them too and enjoyed joining in, which they made her feel so welcome in doing. We miss them so much as we do everyone at sea sun and sand. Thankyou so much for making our holiday so special. We can't wait to return. Many thanks once again from Louisa, John and London Pink.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loujohnpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 22, 2014
Dear Loujohnpink,

Warmest Greeting from Sea Sun Sand Resort & Spa!

Thank you for your precious time to post such a valuable review on Trip Advisor.

We would like to thank you for choosing to stay with us during your recent visit to Phuket and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay and happy with our service. Your comment on the service provided by our staff is most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sea Sun Sand Resort & Spa.

Thank you and kind regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 17, 2014

We found the staff very obliging and friendly. We had a pool room (any room in D block level 2 has a pool). Breakfast was good, a buffet. The room was great, spacious and well kept. The spa was great value and the staff were very good. A Thai massage was a real Thai massage! Not for the faint hearted!

Room Tip: Rooms with a pool are the best value.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 18, 2014
Dear Trevorsd,

Warmest greeting from Sea Sun Sand Resort & Spa,

We would like to thank you for choosing to stay with us during your recent visit to Phuket and for taking the time to write your comment on www.TripAdvisor.com

It was very pleased to read that you complement our friendly staff, liked our breakfast and spa service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.

I hope we will have the pleasure of welcoming you again soon in Sea Sun Sand Resort & Spa.

Thank you and kind regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level 5 Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 13, 2014

Recently spent Christmas and new year here, we got off to a rocky start but the hotel management were very helpful. New year was fantastic the hotel put on a amazing party and the buffet provided was superb. The hotel room was spacious and we had great views.

Room Tip: Try to get a room with a sea view
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gail154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 18, 2014
Dear Gail154,

Warmest greeting from Sea Sun Sand Resort & Spa!

We would like to thank you for choosing to stay with us during your recent visit to Phuket and for taking the time to write your comment on tripadvisor.com.

We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. Thank you again for your encouraging feedback and compliments of our New Year's Eve gala diiner.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sea Sun Sand Resort & Spa.

Thank you and kind regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2014

I stayed her for just over 10 days. The hotel is in a great location. Literally a 5 minute walk down to Patong Beach.
When we checked in, we were taken to this little buggy car and were driven up a very steep hill. Then we got into a lift, then walked up a long pathway to another lift and finally we reached our room.

Pool area is nice and relaxing with a sun deck that looks over Patong beach. Staff are all very nice. But there is a language barrier. The girls at the beauty salon are great! I would def advise anyone to get the hot stone massage! You won't regret it!!

Now the food..... What a let down... There is no bacon served at the breakfast buffet. It wasn't what I expected at all. Who has a buffet without bacon?! Quality of food is just shocking. From the bread, to the steaks.
Overall, I am glad I stayed here for the location... Would I book again? Probably not.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christabel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SupachartS, General Manager at Sea Sun Sand Resort & Spa, responded to this review, January 13, 2014
Dear Christabel88,

Warm greetings from Sea Sun Sand Resort and Spa – Patong beach, Phuket.

We would like to thank you for choosing to stay with us during your recent visit to Phuket and for taking the time to write your comment on www.TripAdvisor.com. We are delighted to learn that you had an excellent stay and happy with our spa service and friendliness of our staff. Your compliment on the service provided by our staff will be shared with the whole team.

However, we are terribly sorry to learn that you were disappointed with our breakfast. We shall do our best to improve it right away. In regards to the problem of thin walls, the plan for reconstruction them is in place. We are just waiting for less busy months to do them gradually.

It was certainly a pleasure to be at your service and we all look forward to welcoming you to Sea Sun Sand Resort & Spa again soon.

Best regards,

Supachart Samuhatanakul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sea Sun Sand Resort & Spa

Property: Sea Sun Sand Resort & Spa
Address: 254 Prabaramee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#38 Spa Hotel in Patong
#44 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sea Sun Sand Resort & Spa 4*
Number of rooms: 240
Official Description (provided by the hotel):
Sea Sun Sand Resort & Spa is ideally located at the most beautiful & renowned Patong beach in Phuket. The Resort offers a relaxing atmosphere enjoying the panoramic scenery of Patong bay with its exquisite 250 deluxe rooms in harmoniously contemporary design with traditional Thai-inspired de´cor featuring four different types of stylish accommodation. Explore and fulfill your comfortable stay with our provided facilities, which include two trendy restaurants, outdoor swimming pools with amazing pool deck, round-shaped Jacuzzi, poolside & Sunset bars , Spa treatments, fitness room, reading corner, game room , shopping arcade and meeting facilities. ... more   less 
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Also Known As:
Sea Sun Sand Resort & Spa Patong, Phuket

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