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14 - 19 of 58 reviews
Reviewed October 18, 2015 via mobile

I have booked this hotel from 17th oct to 23rd of oct 2015.
The hotel is just in the beginning of the kalim bay,away from the hustles and bustles of the bangla road and patong beach.
I booked this hotel from hotels.com online and found it to be the most value for money hotel. I am staying in the ocean view suite,,has a in room jacuzzi in the balcony,,Portuguese style room architecture..great view of the sea from the balcony..with all the facilities a 5 star expensive room provides..The hotel reception people are very good and take nice care of you

Stayed: October 2015, traveled with friends
Thank Suvojit28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2015

Stayed at this hotel for 12 nights back in November with my friend as she was having surgery . When we got there at 10:30pm they didn't have our booking. Finally got to our first room at 11:30 that night It was recommended by the gorgeous getaways as there was suppose to be medical staff on hand and there was nothing. They moved us three times and eventually ended up in the penthouse suite. What they advertised on their web site they didn't have . The sheets in the penthouse suite were never changed for last nine nights of our stay , bathroom towels had blood stains on them , there was no power for a day and the fridge had defrosted and it was never cleaned out . The only the thing I would recommend is the restaurant acqua next door . And the free breakfast was a joke . Better of going to another hotel or the coffee club

  • Stayed: November 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Kelliet26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2015 via mobile

See sea blue tours is a fantastic day speed boat tour that takes you to phi phi island for snorkelling and other fun activities. I suggest if anyone wants to try snorkelling, one should take this tour's speed boat. The guides are good and they take you to the exotic locations of phi phi and other islands.

Stayed: August 2015, traveled with family
3  Thank Jheel2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2015 via mobile

Perfect. Service was good. Room was upgraded with jacuzzi at balcony. Food can easily get across the road. Location is about 15min walk to Patong along the beach. Street food stall 5min down the road. Patong to hotel via TukTuk 200baht.

Stayed: October 2014, traveled with friends
1  Thank agntrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2015 via mobile

The hotel offers many facilities on booking.com and on their own website which they failed to provide. These are as follows.
1. There is no 24 hour reception so if you need help after 6pm there is no one there to contact. We needed help with an airport shuttle we arrange for my friend who was going to be 3 hours delayed there was no one to help us and the contact number left just called the hotel phone. Lucky the taxi drive was waiting out front of the hotel so we spoke to him direct. During our stay we had a couple who arrived after 6pm and their room key was not even left out, they had to look through the cupboard and draws to find it. Again luckily they did otherwise they would have had to sleep in reception.
2. The is NO shuttle service as advertised on their own website. It is a 15 minute walk to the top of patong beach and then another 15 minute walk to bangla road so not advisable for people who can not walk very far. The hotel charge 300baht for a taxi to patong not sure if they even offer this anymore, but you can pick Tuk Tuks up for 150/200baht.
3. The hotel advertise a mixologist on their own website but there is no such thing.
4. They offer complimentary cocktail between 5/6pm which they don't have. Your lucky if there is any staff here at that time.
5. There is no bar which is advertised from 8am-10pm.
This hotel was very disappointing there is no security on a night and the management have a very careless attitude. We were told if we didn't like it to find somewhere else. Not what you want to hear when your on holiday for 12 nights. I would not recommend this hotel to anyone other reviews say it was once great with the South African owners but new owners don't care and the hotel has dropped in standard.
The style of the hotel is good and you can tell that someone at one time had great ideas for the place but unfortunately the attitude of the new owns will see this hotel fail very quickly.

Stayed: April 2015, traveled as a couple
2  Thank Belly88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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