One of the worst hotel I have ever stayed in, unprofessional staff that didn’t know what they were doing, they charged my credit card on the first day of checking in without my authorisation, then on the check out day they then took cash payment again. I only found out they charged me twice 3 weeks later upon checking my bank statement. When requesting for a refund they ignored my emails and in the end they did not refund me the 5 nights that they took from my credit card. They took over an hour to check us out we were almost late for our flight.
We booked our 5 nights in November 2011 the hotel was running with some final renovation work. When they booked us in it took about an hour and they took 500 Bath for deposit of the key. Considering this hotel was brand new the first room they gave us was absolutely awful with damp smell. They gave us another room which was better. The TV didn’t work in our room took them 2 days to get it fix with no Wi-fi access usless we go to the reception area, which sometimes there are hookers hanging about.
One day we found a massive Cockroach in the bathroom that shows how clean this hotel is. The bathroom fittings was falling apart, water drain didn’t work properly. All and all STAY AWAY!!!
- Official Description (provided by the hotel):
- San Sabai Patong Resort is a brand new 3 star hotel, located at the heart of Patong area next to Jungceylon Department Store and Bangla Road; surrounded by various restaurants, pubs & bars, and nightlife entertainment. ... more less
- Reservation Options:
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- Also Known As:
- WE Hotel At Sansabai Patong, Phuket