The taxi from the airport could not find the hotel. We had to stop a number of times to ask other taxi drivers where to go. Then when we finally got to the hotel which was situated outside of the major patong beach area the taxi driver would not give us our bags (that were in the trunk) unless we paid him more money than we agreed upon. The hotel staff just watched and let it happen. We asked them numerous times to call the police and to get some help but they just kept telling us to wait. We waited 30 minutes and in the end we had to pay the taxi driver what he was asking because he was going to drive off with our bags if we didn't. Basically the hotel allowed us to get extorted by out taxi driver. We would have left the hotel but we had already prebooked with agoda. We tried calling agoda booking line but nobody answered and their answering machine was full. We just stayed at the hotel since we were checking out the next day. At first look the room seemed decent. But after 2 cockroaches, a leaky sink and mould I couldn't wait to get to hell out of there. To top that off, our room was located above the pool and we could hear everything going on in the pool which was open 24 hours. People were in the pool at 4am. We were very happy to check out of this horrible nightmare the next day!
- Official Description (provided by the hotel):
- Renoir Boutique Hotel a Thai boutique hotel,provide elegant combination of art painting ,modern facilities and luxurious furniture for impressive greeting,This is a very suitable place for your vacation located peaceful Patong Beach entertainment venue ,Kata beach and Karon Beach spend your special holidays on our cozy hotel service at reasonable price. Renoir restaurant & Pool bar serves you delicious menus including breakfast ,lunch and dinner. Enjoy your pleasing meals among natural ,mountainous,verdant and romantic atmosphere and indulge with fine drinks at pool bar nearby swimming pool. We greatly appreciate your visit and precious memory on your wonderful recess at Renoir Boutique Hotel because you are our family. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Renoir Boutique Hotel Patong, Phuket