We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“#1 for value for money”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The ASHLEE Plaza Patong Hotel & Spa
Ranked #112 of 321 Hotels in Patong
Hong Kong, China
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“#1 for value for money”
Reviewed December 1, 2012

Great value for money and comfortable hotel. Location is good, close to the center of Patong with all the restaurants and shops nearby but not right in the middle of the noisy area so at least could sleep at night. The room was newly decorated and the bed was nice. The shower was really cool too.

Stayed November 2012, traveled solo
Helpful?
Thank Daisy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, December 13, 2012
Dear daisy E.

Greeting from Citin Plaza Patong

Thank you very much for taking to write a review and share experience of your stay in the Tripadvisor review.

We are glad to have learnt that you have been satisfied with the overall facilities and services provided by the hotel and have had an enjoyable stay whilst visiting Patong, Phuket, we hope to welcome you back to refreshing your memorable experience in Phuket and Thailand once again in the near future.

On behalf of the management and staff may i wish you a very Merry Christmas and Happy prosperous New Year 2013.

With kind regards
Gan " Bob " Sara-Puech
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

494 reviews from our community

Traveler rating
    126
    182
    106
    37
    43
See reviews for
77
197
43
10
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Jaipur
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2012

We stayed there with a group and asked for an upgradation of the room which they agreed and upgraded few rooms. We were surprised to see that there was no difference in deluxe and superior category. both the rooms are exactly same.
Hence don;t waste your money in upgradation of the room.
Rooms are ok and location is also good, close to Beach and Bangla road.

Room Tip: Good hotel in budget. Rooms in new building is good.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flynfloat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, November 25, 2012
Dear Sir,

We thank you for your recent stay and appreciate your kind review.
The room category for group tour or package will be assigned for superior room category with no view or less view and deluxe room will be located by front view. Guests will enjoy rooms upgrading when the hotel is running fully booked.

Once again, thank you very much for staying with us and looking forward to your return.

Best regards,
Suteerachat Srichaiyo
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 10, 2012

Tour package but the hotel was only located 10 mins walk from Patong beach and all the main night life hub. Room was nice, big beds, no views, free wifi in room, shower only, roof top pool small but lovely views of hills and standing balcony the sea!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank droli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, November 25, 2012
Dear Droli ,

Thank you very much for your stay with us and hope you had a good experience in Phuket.
The tour package booking at our hotel will be assigned with superior room which is less view. You would be upgraded to deluxe room category, when the hotel is running high occupancy that could be a better value.

We are looking forward to welcome you back to Citin Plaza Patong, Phuket.

Kind regards,
Suteerachat Srichaiyo
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, Nepal
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 2, 2012

We stayed there for around 7 days and found it be a good hotel. The rooms were big enough, beds were comfortable and bathrooms were good too. It only lacks a little in terms of location. It is around 15-20 minutes walk to beach and bangla road. I went with my family and hence it was difficult to walk that distance every time. Later we hired motorbike and then it was no problem.
Breakfast had many items to choose from but since we are used to indian taste we only ate bread, egg and drinks.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandy7175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, November 4, 2012
Dear Mr. Sandy

Your valued comments has been well noted and thank you for taking time to write your review in the Tripadvisor.

We shall look forward to the pleassure of welcoming you back for another pleasurable stay at Citin Plaza Patong and Land of Smile.

With kind regards

Gan " Bob " Sara-Puech
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 29, 2012

we stayed here for two and a half days. hotel in well located area.
buffet breakfast was nice. overall, we found phuket people better than those in bangkok.
in the evening, you can walk around the nearby markets. also 7 eleven shop was very near to the hotel. so it was easy for us to buy top ups for cell phone..

Room Tip: try to get a room facing the front side
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaveri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, November 4, 2012
Dear Mr. Guwahati

Thank you very much for taking time to share your experience of great stayed at Citin Plaza Patong in the Tripadvisor Review.

We are happy to have learnt that we were lived up and met with your expectation and that you and your family have had an enjoable stayed and take home to India with a good memory of Patong and a 1000 Smiles.

I and the team shall look forward to welcoming you and your family back to explore the neverend charms of Thais and Thailand in the near future.

With kind regards

Gan "Bob" Sara-Puech
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 11, 2012 via mobile

I and my partner stay there for 10 nights. We feel front staff are not professional, some is not recognize. One time we do laundry service and its come back with dirty, we ask for respond from the hotel and we wait till 3 days. Nobody tell us what is going on or what is the result. Staff should active more than this.
The room was very clean, big bed and great TV Chanel , bathroom clean but amenity is not enough, we have ask many time for shower cap or cutting buds or others.
Our breakfast experience is not too good, we had only the first couple days. We found totally the food is same.
Security guy and bell boy are so nice, smile and helpful all the time.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Battie-me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 24, 2012

This hotel is good value, it has only been open since February 2012 so all furniture, fittings etc. are new and quite nice. We stayed in low season and managed to get rooms for 1400THB per night(around $44AUD). The staff were friendly and helpful and overall it was a good experience. There were a couple of irritations though, we could only get 1 room key per room so we had to constantly keep track of who had the key and be able to meet up, also the fridge does not work when you do not have the key card in the wall so the fridge is essentially useless , after coming back from a day out all the drinks will be room temperature. Also the amount they charge for laundry is way too high but if you walk out of the hotel and down the street a little you can find a laundry that will do it for 50THB per kilo.

Room Tip: If you need laundry done just walk down the street, it's much quicker and cheaper than doing it...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jamespcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gan S, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, September 26, 2012
Greeting from Patong, Phuket.
Dear Mr. J.P. Cole

Thank you very much for taking the time to write a review in Tripadvisor.
I have been well noted of your thought and comment regarding duplicated key card and fridge temperature, both points have been addressing to the department concerned.

Ms. Joy, the Front Office Manager and i sincerely appreciated to your valued feedbacks and do hope to welcoming you back to the land of smile again in the near future.

Once again thank you very much for your kind patronage the Citin Plaza Patong.

Kind regards
Gan " Bob " Sara-puech
General Manager

Last but not least, I
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Patong hotels
0.3 mi away
The ASHLEE Heights Patong Hotel & Suites
0.2 mi away
Blue Ocean Resort
Blue Ocean Resort
#47 of 321 in Patong
738 reviews
0.4 mi away
Ashlee Hub Hotel Patong
Ashlee Hub Hotel Patong
#86 of 321 in Patong
453 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Sawaddi Patong Resort & Spa
1.5 mi away
Patong Mansion Hotel
Patong Mansion Hotel
#3 of 321 in Patong
714 reviews
1.1 mi away
Andakira Hotel
Andakira Hotel
#88 of 321 in Patong
521 reviews
Show Prices
Show Prices
Show Prices

Been to The ASHLEE Plaza Patong Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Property: The ASHLEE Plaza Patong Hotel & Spa
Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#49 Spa Hotel in Patong
#53 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Ctrip TA, Booking.com, Expedia, HostelWorld, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, HotelQuickly and Cancelon so you can book your The ASHLEE Plaza Patong Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing