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“If you like staying next to slums and mosquito slews” 2 of 5 bubbles
Review of The ASHLEE Plaza Patong Hotel & Spa

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The ASHLEE Plaza Patong Hotel & Spa
Ranked #105 of 319 Hotels in Patong
Vancouver, Canada
Level Contributor
104 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“If you like staying next to slums and mosquito slews”
2 of 5 bubbles Reviewed January 4, 2012

Got put up here for 2 nights, because other hotel was overbooked.
The citin hotel is completely under construction and not finished. The rooms are very nice, but there is no screen in the bathroom so hordes of mosquitoes found their way into our room. I found out the next day this hotel is next to disgusting garbage infested slums with huge gross stagnant water ponds breading hordes of mosqutioes. Maybe in a few years this might be a good place to stay. I would never pay what they are asking for in room rates here, I was only put here because of my other hotel's incompetence. The hotel is really on the outskirts of patong too.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 bubbles
    • 1 of 5 bubbles
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
    • 3 of 5 bubbles
    • 2 of 5 bubbles
6 Thank PerpetualTraveler77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claude B, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, January 11, 2012
Dear Sir,

thank you for having taken the time to post a review.

Our hotel is indeed brand new and while not all facilities are completed, the two main buildings are in operation and the disturbance from finishing works is now minimal. The mosquito issue is being addressed: the rooms with a window in the bathroom are having mosquito screens installed. The water ponds visible from one side of one of the buildings are connected to the sea and there is no insect breeding. As in any tropical location, mosquitoes are omnipresent. We are dealing with this in the same way as other well operated hotels do. The “garbage slums” near the ponds are construction worker camps. While these camps may be unsightly, living conditions are generally accepted by nearby communities.

Please be assured that we are making great progress and guests do enjoy their stay at our hotel, which is located in a quiet area, less than a 10 minute walk from the main restaurant, bar and entertainment areas of Patong.

Please accept our apologies for your experience not having been as pleasant as it should.

Please do contact us when you visit Phuket again in the future. We will be pleased to make you a special offer and I am sure you will have a great stay with us.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

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  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Property: The ASHLEE Plaza Patong Hotel & Spa
Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Location: Thailand > Phuket > Kathu > Patong
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#48 Spa Hotel in Patong
#51 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 
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Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket

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