We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“If you like staying next to slums and mosquito slews” 2 of 5 bubbles
Review of The ASHLEE Plaza Patong Hotel & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The ASHLEE Plaza Patong Hotel & Spa
Ranked #105 of 319 Hotels in Patong
Vancouver, Canada
Level Contributor
104 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“If you like staying next to slums and mosquito slews”
2 of 5 bubbles Reviewed January 4, 2012

Got put up here for 2 nights, because other hotel was overbooked.
The citin hotel is completely under construction and not finished. The rooms are very nice, but there is no screen in the bathroom so hordes of mosquitoes found their way into our room. I found out the next day this hotel is next to disgusting garbage infested slums with huge gross stagnant water ponds breading hordes of mosqutioes. Maybe in a few years this might be a good place to stay. I would never pay what they are asking for in room rates here, I was only put here because of my other hotel's incompetence. The hotel is really on the outskirts of patong too.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank PerpetualTraveler77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claude B, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review, January 11, 2012
Dear Sir,

thank you for having taken the time to post a review.

Our hotel is indeed brand new and while not all facilities are completed, the two main buildings are in operation and the disturbance from finishing works is now minimal. The mosquito issue is being addressed: the rooms with a window in the bathroom are having mosquito screens installed. The water ponds visible from one side of one of the buildings are connected to the sea and there is no insect breeding. As in any tropical location, mosquitoes are omnipresent. We are dealing with this in the same way as other well operated hotels do. The “garbage slums” near the ponds are construction worker camps. While these camps may be unsightly, living conditions are generally accepted by nearby communities.

Please be assured that we are making great progress and guests do enjoy their stay at our hotel, which is located in a quiet area, less than a 10 minute walk from the main restaurant, bar and entertainment areas of Patong.

Please accept our apologies for your experience not having been as pleasant as it should.

Please do contact us when you visit Phuket again in the future. We will be pleased to make you a special offer and I am sure you will have a great stay with us.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

467 reviews from our community

Traveler rating
    124
    174
    94
    36
    39
See reviews for
75
186
40
8
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hotels you might also like...
Travelers also viewed these Patong hotels
0.3 mi away
The ASHLEE Heights Patong Hotel & Suites
0.4 mi away
Ashlee Hub Hotel Patong
Ashlee Hub Hotel Patong
#85 of 319 in Patong
4.0 of 5 bubbles 447 reviews
0.2 mi away
Blue Ocean Resort
Blue Ocean Resort
#48 of 319 in Patong
4.0 of 5 bubbles 709 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Sawaddi Patong Resort & Spa
1.5 mi away
Patong Mansion Hotel
Patong Mansion Hotel
#3 of 319 in Patong
4.5 of 5 bubbles 674 reviews
1.1 mi away
Andakira Hotel
Andakira Hotel
#76 of 319 in Patong
3.5 of 5 bubbles 467 reviews
Show Prices
Show Prices
Show Prices

Been to The ASHLEE Plaza Patong Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Property: The ASHLEE Plaza Patong Hotel & Spa
Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#48 Spa Hotel in Patong
#51 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, HostelWorld, Expedia, Agoda, Priceline and Hotels.com so you can book your The ASHLEE Plaza Patong Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing