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“never again”
Review of Rattana Hill

Rattana Hill
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Rattana Hill
Ranked #353 of 407 Patong B&B and Inns
Heraklion, Greece
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“never again”
Reviewed December 26, 2012

We arrived at 20.00 time after a very long journey.We asked for two coffees.No coffee at this hotel.First shock was that the receptionist asked to pay again for the room.We said that we had paid to Agoda.Finaly after long time he founded out that we did pay allreaddy.Then went to the room.Second shock:Small dead animal laying in the first room.He said that its normal in Thailand.Then the room was smelling sooo bad.We couldnt sleep from the bad smell there.He said that there are not other free rooms .Thank god we had only booked this hotel for two nights only.Next morning early i took the bike trying to find another hotel. I did very easy.We are still running away from this hotel.The only good thing in this hotel is that rooms are very large.Every thing else is a night mare.Stay away .

Room Tip: just dont stay there
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gregory K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Singapore, Singapore
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 25, 2012

I prebooked the hotel with Asia rooms, 7 adults 3 kids 3 rooms with extra bed. When I arrived the owner commented "you 10 people only booked 3 room?" And I said " you wants me to booked additional room for kids whom age only 3-7?" Then started to show face!
I wanted to pay by credit card he said 3% chargeable for credit card and gave me option to pay later with cash. When I come after dinner the manager refused to give key to my sister unless we settle payment, he was so rude!. When I reached I try to pay by credit card but his machine offline but blame my card. At this point I was boiling!!!

Let me give reasons why no one should get this hotel
1. No lift
2. Dirty pool and small
3. Dirty shower rooms
4. No hot water
5. Not all room have microwaves or utensils as advertise
6. Above all neither the owner or the manager have courtesy or people skill to manage their customers.
7. The bed hard as rock
8. At night there is women walking around to "offer service"
9. No one speak proper English! It's frustrating!
10. It's up in the hill not suitable for elders!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lisverlinde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rattana Hill

Property: Rattana Hill
Address: 9, 50 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #353 of 407 B&Bs / Inns in Patong
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Rattana Hill 2.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Rattana Hill Patong, Phuket

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