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“Great hotel, Bad restaurant!”

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Ashlee Hub Hotel Patong
Ranked #88 of 328 Hotels in Patong
Brisbane
Level 3 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel, Bad restaurant!”
Reviewed October 9, 2013

This is a lovely property, very modern in central Patong. Rooms are spacious and comfortable, very clean with modern features & big bathrooms. Very good value property close to the beach as well as bars and restaurants. Roof top pool area is great, perfect for a few beers in the evening, a little haven away from the hustle and bustle of Patong beach. However, myself and my father got food poisoning from their restaurant downstairs. We ate there a few times and the food is not bad, however on our last night we were very sick. Try and get a room as far away as possible from the Hard Rock Cafe, as they play loud music until approx. 1am nightly.

Room Tip: Try and get a room as far away as possible from the Hard Rock Cafe, as they play loud music until ap...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudawan K, Hotel member at Ashlee Hub Hotel Patong, responded to this review, October 13, 2013
Dear Ben S,

Greeting from Centra Ashlee Hotel Patong!

First of all, I would like to assure you that we have served you with our highest levels of quality, service and hospitality. I truly regret and would like to extend my most sincere apologies for the inconveniences you experienced. I wish you would have let us know about those issues while you were here, so we could have an opportunity to investigate more thoroughly the other points you have kindly raised in your comments.
We hope we can have a chance to welcome you soon here again in Phuket.

Warm regards
Pawita Pratumkaew
Assistant Sales /PR & Event Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Nowra, Australia
Level 6 Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed September 16, 2013

We booked Centra Ashlee last minute via their own website which was considerably cheaper than their walk in rate quoted at the front desk for us.

We were on the move from a previous hotel that had turned into a disaster. Centra Ashlee did not disappoint us in anyway and we were sorry we had not chosen this hotel in the beginning.

Check In was within reasonable time and friendly even though we arrived several hours earlier than the normal check in time. The reception staff and all staff for that matter could not be faulted during our stay. Always pleasant and friendly.

On arrival to our room we were extremely happy, spacious clean, soft and comfy huge king size bed and a balcony with views over Otop Markets and Hard Rock Café. We were wondering a bit if the noise would be an issue being in close proximity to both of these bustling attractions but there was no disturbance to our stay at all, and we were close.

Buffet breakfast was included in our room rate and there was plenty of choices both Western and Asian and also an egg station that did delicious omelettes. We had room service on several occasions and it was always promptly delivered, hot and delicious and very reasonable in price. There are plenty of choices available also.

Centra Ashlee could not be faulted for our stay in anyway and their staff should be commended on their commitment. I would not consider this a budget hotel, although the price we paid was indeed budget. I would absolutely recommend this hotel to families, couples and singles alike. The price and also the position is great. Short walk to Patong Beach and as mentioned Otop Markets is at the door step. Jungcylon Shopping Mall is a short walk away as is Bangla Rd.

Thanks for a great stay Centra Ashlee....hope to see you again soon.

Room Tip: If complete peace and quiet is needed ask for a room furthest away from Hard Rock. It did not distur...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leethomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudawan K, Assistant Sales / PR&Event Manager at Ashlee Hub Hotel Patong, responded to this review, October 13, 2013
Dear Ms. leethomo,

Thank you for taking the time and sharing your recent experience. We are delighted to know that you had a memorable experience. I will be sure to share your kind comments on the service and experience with the team and I look forward to welcoming you back during your next visit.

Warm regards
Pawita Pratumkaew
Assistant Sales /PR & Event Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
1 review
Reviewed September 15, 2013

i was greeted by Sue and she took care of us through out 3d2n journey. never fail with a smile and warm greetings. during our last day,we lost our renting bike. we read those scam posted online so we quite scared. The hotel manager and team (mr warrachat, mrs sue and one security guard help us through out. we feel really blessed and save. We managed to find the bike since the owner take it during the night. they even advice us to do this and that. making our stay a very enjoyable and memorial stay. THANK YOU the 3 of you. Your hospitality will definitely bring us back there!

oh and we are so in love with your room! its perfect. everything so perfect the bed toilet the bath tub balcony. loving it.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UsTheTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level 6 Contributor
101 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed September 13, 2013

We booked this last minute after checking out of accom that was not to our liking.. This hotel was fantastic all round for service, location and the rooms were clean and modern. We would Definately stay here again, and wouldn't hesitate to recommend to others looking for good value budget accommodation. Wonderful, friendly staff, with great value room service.

Room Tip: Higher floors,towards the back for less noise
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia
Level 6 Contributor
247 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed September 8, 2013

As we drove up to the Centra Ashlee Hotel we saw it in the distance and thought 'gawd it's being renovated'. As we got closer we realised that it was the architectural feature of the building - what a relief. The entrance, the small foyer and the size of the lift had us getting worried again.
Got out of the lift, walked along an open verandah and opened our door - Great Room. OK its a budget hotel and portage is self service. The rooms are BIG well appointed with a small balcony providing a view of the city and O Top markets.
To our left was 'Hard Rock'. At first we were worried that the noise would keep us awake but no we could hardly hear it and it certainly didn't keep us awake. Having read some of the other reviews that had worried us a bit but I guess the hint is to get a room near the lift or further to the rear of the premises.
The buffet breakfasts were basic without a lot of options but it was more than adequate. We also had most evening meals in the restarunt and were more than happy with the standards of cooking and service.
The lift was a challenge and it provided us with some entertainment. It is obviously designed for Thai people, not 'heavy' Australians and would let you know when it was overloaded. The only other criticism was the mattress - It was as hard as a rock but others have told us that this is common in Patong
ALL of the the staff at Centra Ashlee were wonderful and couldn't do enough to help

Room Tip: Rooms to the rear of the building are apparently quieter and we plan to ask for spare dooners to use...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remlig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

An amazing Hotel, Good service friendly staff, excellent buffet for breakfast. Most amazing rooms, and above all very well priced. Situated near O Top markets, and very handy to a heap of Bars and other night time entertainment. absolutley recommended. 100%. we stayed for 7 nights and should have stayed for longer. We will return on our next visit for sure.

Room Tip: higher floors have less noise from the Hard Rock Cafe.
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chocolatealbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

This Is a budget hotel and luckly we had things to do so we didn't spend much time in the room, we were happy to stay up late at night but the noise is extremely bad if u wanted a quiet night in, when we first checked in we nearly checked out, the lift is ridiculous, no air con and it was quicker to walk up 6 flights of stairs then take the lift.
Breakfast was ok nothing special. Pool area is not inviting, we had a great time in phuket but will not stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tjadew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudawan K, Assistant Sales /PR &Event Manager at Ashlee Hub Hotel Patong, responded to this review, September 2, 2013
Dear Ms/Mr. Tjadew,

May I thank you for staying at Centra Ashlee Hotel and thank you for your review.
On behalf of Centra Ashlee Hotel team, we will take your comment into our improvement plan.
However, we believe that the hotel have served all the guest with a heart of hospitality.

We hope we can service you in your next vacation in Phuket

Warm regards
Pawita Pratumkaew
Assistant Sales /PR & Event Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ashlee Hub Hotel Patong

Property: Ashlee Hub Hotel Patong
Address: 237 / 18 Rat-U-Thit Song Roi Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Centra Ashlee Hotel Patong)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#34 Romantic Hotel in Patong
#45 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ashlee Hub Hotel Patong 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Ashlee Hub Hotel Patong Phuket

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