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“great location, reasonable price + black-faced waitresses comes as a package”

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Ashlee Hub Hotel Patong
Ranked #87 of 322 Hotels in Patong
Hong Kong, China
Level 6 Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 320 helpful votes
“great location, reasonable price + black-faced waitresses comes as a package”
Reviewed October 29, 2011

great location, room spacious, wifi working very good inside my room, walking distance to Jungceylon and the beach. The choice of breadfast are not much but acceptable, however, the re-filling pace were quite poor.
In my 4 day's observation, there were two problems: (a) the portion they put on the containers are too tiny, its just like holding a kindergarden party with food for less than 12 kids; (b) poor working attitude of the waitresses: usually just 2-3 ladies working in the breadfast time, if u are lucky, maybe one of them show u better face, cos they never say goodmorning or greet the guests in a proper way, once they had marked your room number, their job was done and just ignore everyone. It seems that they had been appointed to this poor position and therefore they just don't want to help, not even showing any interest to inform the kitchen about the situation out there. In one occasion when there was food shortage in the buffet table, I saw 2-3 guest spoken to two of waitresses but they just listen and walk away, not to the kitchen but go to their cleaning up station to deal with the dirty stuffs, therefore, your used dirty plates will pill up at your own table until you finished. However, there were still exceptionals; a waiter working on 28/10 was totally different, he kept collecting used plates from guest's tables and when he notice that there was not much coffee he just went inside the kitchen to pour out a few cups to the guests first and then refill the big coffe pot, although he was working very hard, he still smile at everyone.

  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
15 Thank mcmagmcmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2011

My family booked 2 rooms for 2 nights at the hotel. The rooms are large, clean and very comfortable. The breakfast buffet was acceptable. Wifi are located everywhere in the hotel and is free. Hotel location is excellent which is about 10mins slow walk to the beach. Surrounding are shops where you can shop till you drop.
Very nice hotel.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 16, 2011

PROS:
The hotel is very new and yet very affordable. It has huge and well decorated rooms with very nice balconies.
The bed is very large and comfortable.
We really liked the roof top pool. It was very nice and had great view of the area. The pad thai we tried at the bar was very tasty.
The breakfast is good and is served in a very nice restaurant.
Location is perfect. Right at the middle of Patong. Just 5 min walk to the beach and Shopping areas.
Free Wi-Fi was fantastic.

CONS:
For a new hotel I found it strange that the bathtub was already showing signs of overuse. Maybe it's because of poor maintenance maybe because it is huge and difficult to clean, either way, that's not acceptable.
The noise from the Hard Rock café can disturb some, but its stops at around 1 A.M so that's not so bad. It's the street bars that make all the horrible noise of loud music.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tuk-Tuk7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level 6 Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 12, 2011

The Centra Ashlee is a really good hotel in Patong beach. This is not a resort hotel, but is a great place to stay. It is very clean and everything feels quite new. The rooms are very big and comfortable. The hotel is secure and safe. The Wifi was good. The service was friendly from all the staff. The included breakfast buffet was simple but enjoyable. They could easily improve it with a better selection of fruit, maybe pancakes, etc...but still I was satisfied.
The location is OK. You can walk to central Patong within a few minutes and they are many nice bars and shops all around the hotel. From my balcony on the 6th floor I had a good view of the town and there was never much noise. It is one long block from the beach, but there are no beach-front hotels in this area of Patong, you must cross a road to access the beach. The beach itself is busy and not so nice, so my strong suggestion is to take a short taxi ride to Karon beach, Paradise beach, etc...These are much more beautiful and relaxing. Patong is excellent for nightlife and that kind of fun.
Thai people are amazing.
The hotel has a nice pool on the roof. It is not big but was clean and relaxing. The also have a bar on the roof. I read reviews that people could not get towels, but I always found towels in stock or just asked the bartender.
The elevator was not a big issue. I never waited long when I wanted to use it, although I didn't mind walking up and down the stairs a few times.
All in all the Centra Aschlee is a very good pick for Patong beach. If I had kids with me I would probably stay at a resort hotel, but then again I probably would not bring them to Patong beach. In my opinion Patong beach is for a mature audience.

  • Stayed October 2011, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SandBTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2011

We stayed here for 14 nights and the Hotel was modern and clean and tidy,location excellent 5 mins from beach 10 mins from Bangla road,breakfast was fine but a bit repeditive.Overall it was very good value but what made it a rather bit special where two of the staff Ji Ji & Po who deserve a special mention as they where fantastic, funny and good company and a credit too not only the hotel but to the Thai nation. I hope the Centra Ashlee management realise what a pair of gems they have here and Ji Ji makes awesome cocktails as well !

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H00ps71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panwipa, Manager at Ashlee Hub Hotel Patong, responded to this review, October 5, 2011
Thank you so much for your compliment, for sure we will pass all comment to our staff and do hope to service you in your next vacation at Phuket !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 18, 2011

Stayed for 8 nights, room was acceptable, clean and comfortable. The staff were pleasant and helpful on most occasions.

Breakfast was okay, not the best, but again it will do....for the price.

Due to the weather, the rooftop bar was not opened for three days in a row, but I suppose this is fair enough.

The free wifi was fantastic, dedicated relay boxes, two on each level ensured a quick speed, very very good.

Location was fantastic!

The only complaint is the elevator, there is only one and sometimes it was easier walking down the stairs than waiting for an elevator an finding out it s full with three people. Walking down the stairs brings its own dilemma, getting through the sewer smell....yuck.

Okay it was cheap, comfortable, well located, if you are on a budget and still like a holiday htel then this is for you, it is certainly not a 'resort' so don't expect luxury items and large pools.

Tip? Grab your towel and walk across the road and enjoy the Patong Merlin pools, no one minded us, a group of eight, enjoying ourselves there as we purchased their drinks.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank polymath2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 13, 2011

I stayed at Centra for 6 nights. The room is big and the balcony is very well-furnished. so far the most comfortable balcony to laze on overlooking the city and hard rock live band. Although the music was loud but it's ok when the balcony door is closed. Room is cozy. Although i was worried about the lift as feedback read most places, but it was fine, it doesn't cause lots of fuss. The roof top bar was nice. Would go back to stay again. Breakfast is average, well enough for the morning stomach.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank tRust_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ashlee Hub Hotel Patong

Property: Ashlee Hub Hotel Patong
Address: 237 / 18 Rat-U-Thit Song Roi Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Centra Ashlee Hotel Patong)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#34 Romantic Hotel in Patong
#45 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ashlee Hub Hotel Patong 4*
Number of rooms: 110
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Also Known As:
Ashlee Hub Hotel Patong Phuket

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