This hotel is situated down the quiet end of Patong Beach. Away from the nightlife. It is a 20 min walk up to Bangla road. The hotel is just a short walk across the road from the beach, which is a nice section of Patong, not too crowded. Clear waters with fish swimming around you. The hotel staff were helpful and friendly. The room was clean and good-sized, but our balcony looked out to the building next door. No view at all. The bathroom seemed modern just like the room, however the plumbing was poor. Buffet breakfast was simple. Same spread every morning. I like the infinity pool area though, has a fantastic view of the beach.

Best hotel I've been in Thailand so far on my 2 week trip

The service was bad.
1. A slim lady receptionist, she has bad attitude. she refused to help me to book a cab to airport. i needed her help because i was afraid that i have problem communicate with the call center staff. Her tone were bad.

Breakfast
2. There were 3 choices for our breakfast. i requested to change the baked beans for other side because i dont take baked beans, but the staff refused to change it, he said it is fixed. His attitude was bad.

House cleaning
3. When we came back from the beach, the floor was very wet, they must have done house keeping when we hang the "DO NOT DISTURB" sign at the door knob.

4. My personal towel was taken by the cleaner. I then informed the staff, they promised me that they will return it to me before we leave. On the last day, i asked for my towel again (4th times asking) they say they were unable to find my towel. (that was my favorite towel which i will carry with me wherever i go.

Bed, lift, pool.
5. The bed is very sandy. there is no air con in the lift. the pool was very dirty, the water wasnt clear, blurish

Good things are, the hotel was cheap. 4 days 3 night stay - SGD$111.10. But we didnt expect much though, service is the only thing i asked for.