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“Nice room, nice pool, nice environment, just too many mosquito”

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Wyndham Sea Pearl Resort Phuket
Ranked #54 of 321 Hotels in Patong
Hong Kong
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice room, nice pool, nice environment, just too many mosquito”
Reviewed October 2, 2012

I stayed for two nights with my family last week.

- The whole area is nice
- The room is clean and nice
- The pool is excellent
- The service of the staff is good
- The spa at the clubhouse is awesome
- The bus service to downtown makes our travel much easier

However:
- Just too many mosquito. Not recommend if you have kids
- The shuttle bus ends too early. 8:00pm is the last bus from the hotel to downtown

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndyLui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Seapearl, Manager at Wyndham Sea Pearl Resort Phuket, responded to this review, October 16, 2012
Dear Valued Customer,
Thank you for your review and for the feedback. We are pleased to hear you enjoyed the numerous amenities at Sea Pearl Villas Resort. We recognize you have many choices for accommodations while in Phuket and we appreciate you choosing us.
Our location provides us with a unique and large tropical setting but also requires us to take transportation very serious. Frequent transfers to and from the hotel have traditionally ended at 8pm but will be reviewed as guest, such as yourself, have noted the need for a later service. Also, I was disappointed to hear you had an issue with mosquitos. I will not try to make excuses for this but can assure you this is not a common problem. However, steps can be taken and will be taken to minimize the annoyance of mosquitos.
Safe travels for you and your family and we hope for another opportunity to serve you again in the future.
Sincerely,
Management - Sea Pearl Villas Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2012

This was one of the best hotels/retreats we have been to in the many countries we have visited.
Beautifully set in the mountains and an amazing view from room.
hotel is nicely decorated. Swimming pool with beautiful landscape sightseeing.
The staffs were helpful and lovely. Delicious Food. and very clean and comfy rooms Would definitely go again!!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jomonako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Seapearl, Manager at Wyndham Sea Pearl Resort Phuket, responded to this review, October 16, 2012
Dear Valued Customer,
Thank you for both the kind words and for the review. It sounds as though you are an experienced traveler and it's good to hear Sea Pearl Villas Resort rates favorably.
As a newer property and one that is uniquely located, we are fortunate to have the ability to offer lots of space and greenery with views of Patong Bay. But views, nice rooms, delicious food, etc. are all for not if service fails to meet customers expectations. That's why your comments regarding the staff are appreciated greatly and has been shared with them.
Sincerely,
Management - Sea Pearl Villas Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslob, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2012

Some of comment in this website disappoint that this resort has no sea view, beyond expectation!! I've got sea view,can you imagine sea view from the top I sat at my balcony with my beer whole Patong sea view, I gave 3 WOW for my deluxe suite cleanliness modern style with 5 stars amenities, feeling luxury, 15 minutes spa complimentary on arrival is very good absolutely you'll need extra time for relaxing after long flight. Front desk staff is not bad politely even they look busy all the times and sometimes slowly response to you, Breakfast quite good, yes it's not 50 choices for you but everything should be breakfast is showed on breakfast time, they also have seafood night on Mon - Wed I tried one, restaurant located on clubhouse look a bit corny not match with modern clubhouse style but food is fantastic, I love barbecue big lobster spring roll Oyster extremely big prawn, variety of Thai food with draft beer my god!!!!
I miss you so much seafood can't type anymore,anyway recommend all of you try this resort one time for difference experience on hillside, great trip for all.

Room Tip: Right side on second floor, ask for sea view.
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  • Stayed September 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Cecilia a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuba
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 28, 2012

Luxury at a great price, very comfortable and friendly staff. Compliments to the Club House and Spa, lot's of well-being treatments and activities along with a large swimming pool that I enjoyed very much I'll be back soon.

Room Tip: Second Floor building A sea view.
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  • Stayed September 2012, traveled solo
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    • Cleanliness
    • Service
Helpful?
2 Thank Cj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2012

Stayed there last week for 2 days. I was looking forward to this trip however disappointed with the experience.

Check in was stated at 2pm, we will the first to reach around1.50pm and subsequently people start to check in as well. At around 2.30pm, the lobby was filled with people but no room to check in as the housekeeper have not clean the room. We check in only at 3.15pm.

We booked the Jacuzzi suite, it was suppose to be one king sized bed inside. Instead we got a room with a Queen sized bed and a Single bed. And we ask the receptionist if we could change, she just said they are fully booked. -.-

Jacuzzi suites sound awesome, however bear this in mind about the jacuzzi.
1)No hot water, freezing cold at night
2)They do not change the water ( We found dead mosquito on the water and ask to change the water but the housekeeper just filter the 'dirt' out from the water
3)Open style, out in the balcony where neighbor room can see one and another.

There are alot of mosquitoes in the room but not to worry, they SELL insect repellent for 140baht. Aircon is preset or faulty as we tried to change the degree but it just kept going back to 25degree.

The last straw came when we took our breakfast. DO NOT eat the salad, there are flies all around it. Really unhygienic. Not much variety.

The only cons was some of the staff was really helpful and polite.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ally1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 25, 2012

This was our second trip to Phuket, stayed in Kamala last year and this year tried closer to Patong. Sea Pearls looks like it does on the internet. Airport transfer (we had the hotel limo about $32 AUD) and checkin was smooth although we weren't aware we would be asked for a deposit on arrival. We had a pool access room which was spacious, clean and modern in decor. The pool was a bit cold but the weather was also cooler but it was nice to sit out and look at, we could also see the mountain in the background which was nice. The shower was quite large, there wasnt a bath, shampoo, bath foam, tooth brushes etc were provided and topped up each day. The gardens and reception area were lovely. The front desk staff were very helpful even providing us with additional chairs so we could sit under our verandah as it was too wet to use the sun lounges by our pool. Our room was near the road and noisey outside (a bit disappointing) but the noise wasn't a problem in the actual room. We found the shuttle bus provided by the resort very useful. We also used the resort vans to go to and from our room to reception (our room was up two steep hills and quite a way) very frequently; this was always provided very quickly and with a smile. Free internet access using the resort computers was a bonus. The restaurant meals were quite good but food was not always hot, we also ate at the seafood buffet which was a beautiful setting and the food was quite varied and good. The front desk staff were also helpful in advising us on how to get to various places and the cheapest option. I used the resort car and driver for three hours on one day and found this to be convenient and safe (especially if you are travelling alone) although more expensive $33 AUD to what you could pay in Patong however not bad when compared to taxis in Australia. The staff at the resort were generally professional and friendly although some seemed to be new to the job (but everyone has to start somewhere); my only concern or perhaps surprise were the staff at the bar who seemed to be a bit too casual and on one evening one was drinking openly and a little shall we say "merry" when asked for the wine list he put every bottle of red wine on the table and said we have all of these in white, also made a cocktail with fanta that was undrinkable. However having said that the resort itself is worth the money and a little bit of luxury in Patong.

Room Tip: The pool access rooms are fantastic for singles, couples and families. Check the resort map before y...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 17, 2012

I use to travel phuket twice year, every time I stayed at patong beach, This time I found Sea Pearl Villa resort one of the best luxury hotel/resort of Patong with best value of money. I booked 2 rooms one is direct pool access and another one was deluxe Suite Room both room was nice ultra modern interior, bedding was so comfortable, The Pool was excellent. Nice view over patong town. Suite room was on 1st floor with a living room and Huge balcony along with big size Jacuzzi.

The only 2 Cons of the hotel.
1) Too much insects (mosquito, Cockroaches, etc) in corridor even also in room. It was due to lavish green gardens.

2) Location of Hotel: Its was from main patong shopping and night area you can access through taxi at day time but at night no taxi available there, if you have your own rented car or bike you will face parking problem at patong area.
$100 SOLUTION: As is did, I book a cheap (Patong Beach Hotel $45) hotel at main patong beach with parking space which I use just for parking my car at day of night time 

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HarrisSiddiqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Sea Pearl Resort Phuket

Property: Wyndham Sea Pearl Resort Phuket
Address: 12/1-9 Prabaramee Rd, Patong, Kathu, Phuket 83150, Thailand (Formerly Sea Pearl Villas Resort)
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Patong
#35 Romantic Hotel in Patong
#35 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Wyndham Sea Pearl Resort Phuket 4.5*
Number of rooms: 181
Official Description (provided by the hotel):
The recently rebranded Wyndham Sea Pearl Resort, Phuket is located in a natural hillside over viewing Patong , offers stunning views of the city and the sea. Built on 16 acres of land, with full grown trees and lush gardens around the villa buildings and 8 swimming-pools. All of the 181 rooms comprising of Deluxe Rooms (with rain shower) and Suites (with rain shower & bath tub) has it's own Jacuzzi ((Non Heated) on the balcony. Also included are 25 Pool Villas and 4 Private Pool Suites with Jacuzzi bath tub and it's own private plunge pool. Due to the configuration between Deluxe Rooms & 1 Bedroom Suites, there is a 50% chance of getting an upgrade (not mandatory) to a 1 Bedroom Suite, upon check in, when all the Deluxe Rooms are fully occupied. International & Thai Restaurant, Terrace & Bar. Carissa Spa, Blue Waters Seafood Buffet Restaurant, Alfa Pub & Restaurant, FREE WiFi, FREE Sauna in the Club House and Fitness Center FREE hourly scheduled round trip shuttle bus transfer to Jungceylon Shopping Centre and Patong Beach, from 10am to 8pm daily. Reservations for Airport transfers, excursions and tours are readily available in the resort's main lobby.With our own helipad, sight - seeing via helicopter is also available. ... more   less 
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Also Known As:
Sea Pearl Villas Hotel Patong
Wyndham Sea Pearl Resort Phuket Patong

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