I booked this hotel based on the positive reviews online n photos of rooms i saw online .
The booking process was smooth , we arrived without a hassle , lovely area , nice hotel decor (lobby area) , there's a lift too . We were allotted rooms and at 1h of the A/C being on , there was 20% cooling , this continued till 4hours then 8hours n that night we were sleepless , the room just wouldn't cool more than a 40% or so . Phuket weather in April is a braveheart's task .
What i liked is , their trouble-shooter Poy from next door immediately offered to shift us , she said 'What matters to me is you guys get good sleep,we'll see in the morning' .
we obliged , the cooling was def better in this room but there is a weird positioning of Airconditioners in almost all rooms n hence the rooms wouldnt cool completely .
Let me get to one of the Front Desk guys , he is such a mess , not sure what the attitude is about> mind you i am not referring to a kind hearted female attendee 'Monicha' who is much much better n knew her job well .
I would have never booked this hotel had anybody mentioned about the A/c issues in the rooms , i mean with the price we paid that was the least we expected . I'm sorry to say this but look no further than the 4-5 properties just next door ,your money would be more well spent .
Coing back to the good - The Location is amazing , the thai massage place upfront n the Cafe is a blessing , the Bike Rental Guy 'Ho' became our friend and was very very kind throughout .
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ctrip TA, Agoda, Booking.com, Hotels.com, TripOnline SA, Travelocity, Orbitz and Hotwire so you can book your The Gallery Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Gallery Hotel Patong, Phuket