When one is out on a vacation, one would just ask for a nice hotel, with everything turning out to be on one's stride, and this was the complete antonym of our experience.
Courtesy was negative, unhelpful staff and misguided 'reservation confirmation', and they had the nerve to say 'you can leave if you don't want to stay'.
Is this what a 'guest' to should expect while on a vacation.
This hotel seemed to have a nice facade, etc. But I guess looks are deceptive! The hospitality and warmth of the place are equally important as the hotel design and decor.
It was more like a strict 'Hostel' rather than a hotel, with 'FINE' for everything. It was an absolute nightmare and INSULTING to find the staff asking us about 'minuscule' room amenities while we were checking out. In stead of assorting those themselves, we were asked to seek them and provide them ourselves.
Wish there was a way to find out a Hotel's Hospitality services before booking.
Here it is: DON'T BOOK THIS PLACE. IT IS A NIGHTMARE. IT WILL RUIN YOUR VACATION
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- Also Known As:
- Palmyra Patong Hotel Patong
- Palmyra Patong Resort Phuket